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Subway

3.9
(255 reviews)

Business Details

961 W. Reynolds, Pontiac, IL
61764, United States
(815) 842-3333
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Pontiac Subway® Restaurant at 961 W. Reynolds brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
961 W. Reynolds, Pontiac, IL
61764, United States

Hours

Reviews

3.9
255 reviews
5 stars
127
4 stars
57
3 stars
29
2 stars
12
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers reported poor service, including unresponsive staff, incorrect orders, and rude behavior from employees.

Food Quality

Mixed reviews on food quality; some praised freshness while others noted issues like stale bread and incorrect sandwich preparation.

Cleanliness

Concerns about cleanliness were raised, with some customers finding the restaurant dirty and unsanitary.

Staff Attitude

While some reviews highlighted friendly and professional staff, others mentioned unhelpful and disrespectful interactions.
  • JJ
    Jkij
    2 days ago
    1.0
    Staff is very rude, unprofessional, and unsanitary. Argues with customers and tells them “ you keep talking “
  • JM
    Joselyn Martinez
    2 days ago
    1.0
    Very rude bald man was talking to me so rudely ! cos I’m a women but soon as my husband comes in he wants to be quiet and change his attitude .he was also at the register using the screens and making sandwiches too ..very unsanitary !! And very rude !! Go somewhere else not worth it
  • DK
    Daniel “KrazyPilot”
    Feb 22, 2026
    1.0
    Called the store multiple times within a minute of putting in an order through the app with no one answering the phone for me to cancel the order since my phone chose the wrong store to order from. If you can’t answer a simple phone call that is a issue..
  • GW
    Gregory Whitely
    Sep 19, 2025
    5.0
    I am a Semi Truck Driver, noticed a nice lot behind this Subway, which is the nicest one I've ever been in. So, drivers can park here for your 10 hour break, all they ask is that you make a purchase. I will definitely return. This Subway is open until Midnight which is also pretty cool. If you drivers do stop by, please keep it clean, owner is a decent guy just trying to provide a good service, even room and board for some Old Truckers! Thank you again, Greg W

Frequently Asked Questions About Subway

What are the operating hours of the Subway restaurant at 961 W. Reynolds in Pontiac, IL?

The Subway at 961 W. Reynolds is open from 8:00 AM to 12:00 AM Monday through Saturday, and from 9:00 AM to 12:00 AM on Sundays.

Does this Subway location offer catering services?

Yes, this Subway restaurant offers catering services to meet your event needs.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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