Arby's

4.1
674 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1616 West Reynolds St, Pontiac, IL
61764, United States

Hours

Reviews

4.1
674 reviews
5 stars
347
4 stars
174
3 stars
91
2 stars
23
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh and delicious meals, while others reported stale or poorly prepared items.

Service Experience

Service quality varied; many praised friendly and efficient staff, while others experienced rude service and order mistakes.

Cleanliness

The restaurant was generally reported as clean, but some customers noted issues with dirty bathrooms and lack of supplies.

Order Accuracy

Several customers reported issues with incorrect orders, particularly in the drive-thru, leading to dissatisfaction.
  • PH
    Paula Hancock
    Jan 4, 2026
    4.0
    Good place for a quick meal.
  • TC
    Tammy Collins
    Dec 4, 2025
    5.0
    Service & Food were good
  • LP
    Lori Power
    Nov 16, 2025
    1.0
    Received the wrong sandwich at the drive thru twice. Ate the second one even though my husband does not like the cheddar cheese that was on it. By that time the fries were cold & they charged him additional even though they messed up.
  • DR
    Daniel Reisinger
    Oct 30, 2025
    5.0
    Yum beef snd cheddar
  • DS
    Douglas Sizelove
    Oct 23, 2025
    5.0
    Good food and fast