Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
813 reviews
5 stars
269
4 stars
167
3 stars
110
2 stars
79
1 star
188
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Customers frequently reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Many reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Several customers mentioned receiving cold or poorly prepared food, with complaints about freshness and cleanliness.
Management Issues
There were multiple mentions of ineffective management and disorganization within the staff.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
- LLLololol LolDec 26, 20251.0How it say open at 6am and not even open it 6:43am
- CDcourtney dumdieDec 22, 20255.0Staff had high energy. Id go to this location over the one down the street any day of the week
- SMStacey MunozDec 19, 20251.0Just went there this morning. My son wanted a McGriddle before school. In the drop off line he opens it and it's just 2 floppy pancakes, not a sandwich. Husband and I went in to complain and had to wait to complain!! Nobody even cared. Sad thing is, these wrong food orders happen all the time. I hate McDonalds, food makes me sick, but the kids love it. So I'm either checking my food before I drive off or driving back to get my correct order. Just terrible. I'm going to the yorkville McDonald's from now on. Unbelievable, my kid door dashed from this McDonald's and they gave us the butter and syrup but no pancakes!!! For real??
- MMMichael MunozDec 6, 20251.0Came here to see reviews. Been in Plano ten years. I avoid this McDonald’s. literally everytime I am there. They A. Mess up the order 2. Just don’t seem to care. Plano McDonald’s is the absolute worst.i never leave reviews
- KSKarina SosaNov 25, 20252.0Bad experience this morning, impolite workers, they did not made me feel welcomed in the drive thru, and they messed up my order.
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's in Plano, IL?
McDonald's in Plano, IL is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location have a drive-through service?
Yes, the McDonald's at 12704 E Route 34 offers drive-through service daily from 6:00 AM to 11:00 PM.
What delivery options does McDonald's offer?
McDonald's offers delivery with services including curbside pickup, same-day delivery, and no-contact delivery.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's mobile apps available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's?
McDonald's accepts various payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 12704 E Route 34, Plano, IL 60545, United States.
Are there any nearby restaurants I can visit before or after McDonald's?
Nearby restaurants include Planet Pizza, Two Partners Cafe for breakfast and brunch, Antoni's Authentic New York Style Pizza, Six19 Kitchen and Bar, and Fox Ranch Tavern.
What local shops and boutiques are near McDonald's?
You can visit Main Street Merchants, a boutique and flowers & gifts shop, or Andie’s Attic for shopping nearby.
Are there any nearby entertainment or event venues close to McDonald's?
The Essence Room is a nearby event planning and concert venue you might enjoy before or after dining at McDonald's.
What other services and amenities are available near McDonald's?
Nearby services include Grace's Place and GP Kidz day care centers, the Plano Illinois Secretary of State Facility, and outdoor spots like Lake Plano.