Brand Certified
McDonald's
3.3(816 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
12704 E Route 34, Plano, IL
60545, United States
Certified by McDonald's • Mar 01, 2026
(630) 552-7084
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
816 reviews
5 stars
273
4 stars
166
3 stars
110
2 stars
79
1 star
188
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Service quality varied significantly, with numerous complaints about rude staff and poor management.
Food Quality
Food quality was inconsistent, with reports of stale items and cold meals, although some customers praised specific items.
Wait Times
Customers frequently experienced long wait times, both in the drive-thru and for food preparation.
Cleanliness
Several reviews mentioned unsanitary conditions, including unpleasant odors and dirty floors.
- SMSteve MaurerFeb 17, 20261.0This has got to be the worst McDonald’s. Stale food, wrong orders, just a joke. Had a bagel sandwich couldn’t bite through the bottom bagel not toasted but like 3 day old stale.
- SCShawn ConnollyFeb 13, 20265.0Good
- SSScottJan 20, 20265.0food was great and awesome coustomer service
- LLLololol LolDec 26, 20251.0How it say open at 6am and not even open it 6:43am
- SMStacey MunozDec 19, 20251.0Just went there this morning. My son wanted a McGriddle before school. In the drop off line he opens it and it's just 2 floppy pancakes, not a sandwich. Husband and I went in to complain and had to wait to complain!! Nobody even cared. Sad thing is, these wrong food orders happen all the time. I hate McDonalds, food makes me sick, but the kids love it. So I'm either checking my food before I drive off or driving back to get my correct order. Just terrible. I'm going to the yorkville McDonald's from now on. Unbelievable, my kid door dashed from this McDonald's and they gave us the butter and syrup but no pancakes!!! For real??
Frequently Asked Questions About McDonald's
What are the opening hours of McDonald's in Plano, IL?
McDonald's in Plano, IL is open daily from 6:00 AM to 11:00 PM.
Does this McDonald's location have a drive-through service?
Yes, the McDonald's at 12704 E Route 34 offers drive-through service daily from 6:00 AM to 11:00 PM.
What delivery options does McDonald's offer?
McDonald's offers delivery with services including curbside pickup, same-day delivery, and no-contact delivery.
Can I order from McDonald's using a mobile app?
Yes, you can order using the McDonald's mobile apps available on the Apple App Store and Google Play Store.
What payment methods are accepted at McDonald's?
McDonald's accepts various payment options including American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 12704 E Route 34, Plano, IL 60545, United States.
Are there any nearby restaurants I can visit before or after McDonald's?
Nearby restaurants include Planet Pizza, Two Partners Cafe for breakfast and brunch, Antoni's Authentic New York Style Pizza, Six19 Kitchen and Bar, and Fox Ranch Tavern.
What local shops and boutiques are near McDonald's?
You can visit Main Street Merchants, a boutique and flowers & gifts shop, or Andie’s Attic for shopping nearby.
Are there any nearby entertainment or event venues close to McDonald's?
The Essence Room is a nearby event planning and concert venue you might enjoy before or after dining at McDonald's.
What other services and amenities are available near McDonald's?
Nearby services include Grace's Place and GP Kidz day care centers, the Plano Illinois Secretary of State Facility, and outdoor spots like Lake Plano.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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