Dunkin'

3.4
343 reviews
Decked Out Lattes
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Business Details

7010 Burroughs Ave, Plano, IL
60545, United States
(630) 552-9888
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plano, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7010 Burroughs Ave, Plano, IL
60545, United States

Hours

Reviews

3.4
343 reviews
5 stars
130
4 stars
61
3 stars
35
2 stars
35
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and unhelpful staff, with frequent complaints about poor customer service and negative attitudes from employees.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong drinks, leading to customer frustration.

Food Quality

Customers expressed dissatisfaction with the quality of food items, mentioning stale donuts, cold hashbrowns, and poorly made drinks.

Cleanliness

Several reviews noted unsanitary conditions, including reports of bugs around food items and unclean service areas.

Inconsistent Experience

Customers experienced a mix of good and bad service, with some praising friendly staff while others reported ongoing issues with service and order fulfillment.
  • PK
    Penny Kozlowski
    Oct 15, 2025
    5.0
    Friendly service
  • KY
    Kiera Yard
    Sep 18, 2025
    1.0
    Several employees are very rude and non coffee drinks are ALWAYS watered down and they have a terrible attitude when you ask for it to be corrected. Spend more than 5 dollars for colored waters smh I will drive the extra 10 min to the gas n wash from now on
  • SD
    Sally Diaz
    Sep 12, 2025
    2.0
    Rude.
  • RA
    Rey Albino
    Sep 2, 2025
    2.0
    I use to love Dunkin so much but now it's just a horrible shell. I ordered a assorted dozen and 25 munchkin for $27... I wouldn't complain if the donuts had a good assortment but only had 5 donuts choices and only had 2 choices of munchkin. Munchkin had many deformed pieces that's a 1/4 of the original size and they counted it as one. This was at noon. Never going back Dunkin donuts.
  • TG
    Tyler Garrey
    Aug 22, 2025
    2.0
    Appears as a normal dunkin. Service is mediocre. Just got my hashbrowns, they were still frozen and cold to the touch. Not sure what's going on there.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Plano, IL?

Dunkin' in Plano, IL is open from 4:30 AM to 7:00 PM Monday through Saturday, and from 5:00 AM to 7:00 PM on Sunday.

What new seasonal drinks does Dunkin' offer during the holiday season?

During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte and the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, along with the Berry Sangria Refresher.