Dunkin'

3.4
348 reviews
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Business Details

7010 Burroughs Ave, Plano, IL
60545, United States
(630) 552-9888
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plano, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7010 Burroughs Ave, Plano, IL
60545, United States

Hours

Reviews

3.4
348 reviews
5 stars
133
4 stars
61
3 stars
35
2 stars
35
1 star
84

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with frequent complaints about poor attitudes and lack of professionalism.

Order Accuracy

A significant number of reviews highlighted issues with incorrect orders, including missing items and wrong drinks.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, mentioning stale donuts and poorly made coffee.

Inconsistency

Service quality varied greatly, with some customers noting positive experiences while others consistently faced problems.
  • LO
    Leslie Oliver
    2 days ago
    1.0
    If I could give a zero I would. Placed our order via app. Picked up the order. Only got 2 out of 3 sandwiches. Forgot our hashbrowns…. I walk inside. I’m friendly. It took 2 min for them to acknowledge acknowledge my presence then girl #1 comes. I tell her what I was shorted. Blank stare. Then she asks me what I want. I state my sandwich and hashbrowns. After another woman and I assume the manager, start discussing the situation. He starts yelling and slamming stuff saying he made the sandwiches. I finally lost my patience and basically said if you’re insinuating that I am trying to scam you out of a sandwich you’re sadly mistaken. Our order was $60!. After a lot more slamming of oven doors and complaining. I get my sandwich. No one says thank you, have a nice day. I knew better! Oh plus the store is dirty! I’ll never eat there again.
  • MR
    Maria Robles
    Dec 14, 2025
    5.0
    Staff is awesome, order always on point. I go every day on my way to work. Love my Dunkin Donut shop.
  • MH
    marla holman
    Dec 1, 2025
    5.0
    Wasn't a fan of Dunkin before. These folk know how to make a delicious iced coffee, quick and friendly service. I'm becoming a fan.
  • PK
    Penny Kozlowski
    Oct 15, 2025
    5.0
    Friendly service
  • KY
    Kiera Yard
    Sep 18, 2025
    1.0
    Several employees are very rude and non coffee drinks are ALWAYS watered down and they have a terrible attitude when you ask for it to be corrected. Spend more than 5 dollars for colored waters smh I will drive the extra 10 min to the gas n wash from now on
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Plano, IL?

Dunkin' in Plano, IL is open from 4:30 AM to 7:00 PM Monday through Saturday, and from 5:00 AM to 7:00 PM on Sunday.

What new seasonal drinks does Dunkin' offer during the holiday season?

During the holiday season, Dunkin' offers the new Cookie Butter Cloud Latte and the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, along with the Berry Sangria Refresher.