Taco Bell

1.7
247 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 12441 S Route 59 in Plainfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
12441 S Route 59, Plainfield, IL
60585, United States

Hours

Reviews

1.7
247 reviews
5 stars
32
4 stars
6
3 stars
12
2 stars
10
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for orders, even during non-peak hours.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of accountability.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food quality, leading to dissatisfaction.

Management Issues

Reviews indicated a lack of effective management, with complaints about staff training and overall operational inefficiency.

Mixed Food Quality

While some customers enjoyed their food, many reported inconsistent quality, with items being poorly prepared or missing ingredients.
  • GW
    Gina Waise
    1 day ago
    5.0
    I attempted to leave a survey, but the receipt was too faded. I want to commend a cashier named Smiley. From the moment I approached the sign, she demonstrated professionalism and kindness. Smiley’s customer service was outstanding, and my order was hot and accurate. When I needed a quick bite on my way home, I noticed the drive-thru was manageable and decided to stop in. I don’t regret that decision—Smiley made my experience truly pleasant.
  • LB
    Lizzy bear
    5 days ago
    5.0
    This place is 10/10. I come here a lot and these people are always busy. It’s a fast food restaurant that doesn’t use machines to make food, just their hands so I completely respect time!! I do see a lot of customers being rude to them because of the wait time but wait until people realize that they are not more important then anyone else ordering and can wait their turn.. I’ve talked to staff and they’ve made me feel very comfortable.. asked me if I needed anything and always offer a helping hand. One girl even complimented my hair. Prices are high but I understand that’s nobody’s fault but the company’s and the one choosing to spend the money is me.
  • SS
    Sohan Soni
    Nov 29, 2025
    1.0
    Be careful all of you Look what I got with my order I didn’t knew till I ate half I am not gonna eat rest I don’t know if they spit in my food And I was appreciating when I was there but now Nah I don’t appreciate this
  • JJ
    Jason
    Nov 18, 2025
    1.0
    This place is a joke. I’d love to tell you how the food was but placing an order at the drive thru was impossible. After a few attempts to get our order right they told us they have no drinks only water. After wanting to charge for a full “value” meal. Never Again.
  • JP
    Jon Pfingsten
    Nov 12, 2025
    2.0
    Every time I go here, they take one order and make one order at a time. When it is your turn, you sit at the screen for 5+ minutes waiting for anyone to take your order. It is a "____ food restaurant" because they always forget the "fast" part. Do not go on your lunch break.

Frequently Asked Questions About Taco Bell

What are the regular opening hours for Taco Bell at 12441 S Route 59, Plainfield?

Taco Bell is open daily from 9:00 AM to 2:00 AM, except on Fridays and Saturdays when they close at 3:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, the Taco Bell at 12441 S Route 59 offers drive-through service with hours matching regular store hours.