Taco Bell

1.7
238 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 12441 S Route 59 in Plainfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
12441 S Route 59, Plainfield, IL
60585, United States

Hours

Reviews

1.7
238 reviews
5 stars
30
4 stars
5
3 stars
11
2 stars
10
1 star
182

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes for orders, both in-store and drive-thru.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of accountability.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and poor food quality, leading to dissatisfaction.

Management Issues

Frequent complaints about management, particularly regarding their handling of customer concerns and overall store operations.

Mixed Experiences

While many reviews were negative, a few customers reported satisfactory experiences with quick service and good food.
  • JJ
    Jason
    5 days ago
    1.0
    This place is a joke. I’d love to tell you how the food was but placing an order at the drive thru was impossible. After a few attempts to get our order right they told us they have no drinks only water. After wanting to charge for a full “value” meal. Never Again.
  • JP
    Jon Pfingsten
    Nov 12, 2025
    2.0
    Every time I go here, they take one order and make one order at a time. When it is your turn, you sit at the screen for 5+ minutes waiting for anyone to take your order. It is a "____ food restaurant" because they always forget the "fast" part. Do not go on your lunch break.
  • SS
    sneak
    Nov 9, 2025
    2.0
    the food is either super good or super bad missing items and or wrong and get that blonde girl out the drive thru window she don’t know what’s going on at all messes up my order everytime last time I had to come back this time i’m writing a review move her around forreal
  • KL
    Kelly Lodewyck
    Nov 3, 2025
    1.0
    Place sucks!! Ordered through a mobile app, they forgot about us, AFTER telling us to pull around to the point I had to actually had to go in and ask for it. It was just sitting there, now cold, no other customers, and the staff just cleaning totally forgetting we were outside! Place is awful!!! I want my money back for my kid who was trying to be nice and buy lunch for family!!
  • AW
    Arica Walsh-Strnad
    Oct 24, 2025
    1.0
    Rated: 0 because you don’t have an option to put 0. $42 spent and 45-60 min wait But I ordered my food at 6:23pm on the app & they for reason have a drive thru button in the app but make you wait around the corner . But with that being said - they didn’t even bring my food out until 7:15pm , then I got home to open it up and they gave me a wrong order …. So I waited an hour for the wrong order… At this point I called the store & I explained to the person on the phone who already sounded annoyed , and I mentioned “if you’re going to make someone wait for their food for an hour, at least make sure it’s correct since i paid for it?” Like have common sense basically and give me what i paid for & she hung up on me. Very unprofessional, no wonder why you are rated a 1.7 & honestly this waiting an hour is NOT the first time ... You have literally 3-4 employees running it and they are so slow about it… I mean look at all the negative comments, doesn’t this tell the damn owner something?? Close this tacobell down or get different employees because your exployees all suck.

Frequently Asked Questions About Taco Bell

What are the regular opening hours for Taco Bell at 12441 S Route 59, Plainfield?

Taco Bell is open daily from 9:00 AM to 2:00 AM, except on Fridays and Saturdays when they close at 3:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, the Taco Bell at 12441 S Route 59 offers drive-through service with hours matching regular store hours.