Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 12441 S Route 59 in Plainfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers consistently reported extremely long wait times, often exceeding 30 minutes for orders, both in-store and drive-thru.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and lack of accountability.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor food quality, leading to dissatisfaction.
Management Issues
Frequent complaints about management, particularly regarding their handling of customer concerns and overall store operations.
Mixed Experiences
While many reviews were negative, a few customers reported satisfactory experiences with quick service and good food.
JJ
Jason
5 days ago
1.0
This place is a joke. I’d love to tell you how the food was but placing an order at the drive thru was impossible. After a few attempts to get our order right they told us they have no drinks only water. After wanting to charge for a full “value” meal.
Never Again.
JP
Jon Pfingsten
Nov 12, 2025
2.0
Every time I go here, they take one order and make one order at a time. When it is your turn, you sit at the screen for 5+ minutes waiting for anyone to take your order. It is a "____ food restaurant" because they always forget the "fast" part. Do not go on your lunch break.
SS
sneak
Nov 9, 2025
2.0
the food is either super good or super bad missing items and or wrong and get that blonde girl out the drive thru window she don’t know what’s going on at all messes up my order everytime last time I had to come back this time i’m writing a review move her around forreal
KL
Kelly Lodewyck
Nov 3, 2025
1.0
Place sucks!! Ordered through a mobile app, they forgot about us, AFTER telling us to pull around to the point I had to actually had to go in and ask for it. It was just sitting there, now cold, no other customers, and the staff just cleaning totally forgetting we were outside! Place is awful!!! I want my money back for my kid who was trying to be nice and buy lunch for family!!
AW
Arica Walsh-Strnad
Oct 24, 2025
1.0
Rated: 0 because you don’t have an option to put 0.
$42 spent and 45-60 min wait
But I ordered my food at 6:23pm on the app & they for reason have a drive thru button in the app but make you wait around the corner . But with that being said - they didn’t even bring my food out until 7:15pm , then I got home to open it up and they gave me a wrong order …. So I waited an hour for the wrong order…
At this point I called the store & I explained to the person on the phone who already sounded annoyed , and I mentioned “if you’re going to make someone wait for their food for an hour, at least make sure it’s correct since i paid for it?” Like have common sense basically and give me what i paid for & she hung up on me. Very unprofessional, no wonder why you are rated a 1.7 & honestly this waiting an hour is NOT the first time ... You have literally 3-4 employees running it and they are so slow about it… I mean look at all the negative comments, doesn’t this tell the damn owner something?? Close this tacobell down or get different employees because your exployees all suck.
What are the regular opening hours for Taco Bell at 12441 S Route 59, Plainfield?
Taco Bell is open daily from 9:00 AM to 2:00 AM, except on Fridays and Saturdays when they close at 3:00 AM.
Does this Taco Bell location offer drive-through service?
Yes, the Taco Bell at 12441 S Route 59 offers drive-through service with hours matching regular store hours.
Can I order Taco Bell food online or through a mobile app for pickup or delivery?
Yes, you can order ahead online or via the mobile app for pickup at the restaurant or get it delivered.
What payment options does Taco Bell at this location accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
What types of menu items are available at this Taco Bell?
The menu includes tacos, burritos, nachos, quesadillas, bowls, sides & sweets, drinks, combos, groups menu, value menu, vegetarian menu, and breakfast menu.
Does Taco Bell at 12441 S Route 59 offer vegetarian menu options?
Yes, this location serves vegetarian menu items.
What services are provided at this Taco Bell location?
This Taco Bell offers online ordering, mobile ordering, and delivery services.
Are there nearby restaurants to visit before or after Taco Bell?
Yes, you can visit nearby restaurants like McDonald's, Vita Bella Pizza, Vito & Nick's II, Honey Jam Cafe, and Broken Yolk Cafe for more dining options.
Are there convenient banking or ATM facilities near Taco Bell?
Yes, nearby banking options include Bank of America ATM, Bank of America Financial Center, and Bank of America branches.
What other nearby services can be useful when visiting Taco Bell?
Nearby services include Belle Tire for automotive needs, European Beauty Lounge for spa and beauty, Jannat Grocery for shopping, and Ivory Dental for dental care.