Taco Bell

1.8
257 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 12441 S Route 59 in Plainfield. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
12441 S Route 59, Plainfield, IL
60585, United States

Hours

Reviews

1.8
257 reviews
5 stars
35
4 stars
6
3 stars
13
2 stars
10
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, with many waiting over 30 minutes for their orders.

Customer Service

Feedback highlighted consistently rude and unprofessional behavior from staff, including dismissive attitudes and lack of accountability.

Order Accuracy

Many reviews mentioned incorrect orders and missing items, leading to customer dissatisfaction.

Cleanliness

Some customers noted unsanitary conditions, contributing to a negative dining experience.

Management Issues

Several reviews pointed to poor management practices, including inadequate training and lack of responsiveness to customer complaints.
  • HS
    Hardik Sheladiya
    Dec 28, 2025
    1.0
    Slowest service I have ever seen in my life. This place is just a joke for being a fast food restaurant.
  • AG
    Aidan Gister
    Dec 28, 2025
    1.0
    Very dirty, slowest service I have ever received.
  • JP
    Jasmin Polite
    Dec 26, 2025
    1.0
    When I say this the worse Taco Bell!!! Please don’t waste your time!! Or money… The manager is will tell you what come in the order to spite what the menu says!! CALL CORPORATE SHE SHOULDNT BE IN FAST FOOD
  • GW
    Gina Waise
    Dec 10, 2025
    5.0
    I attempted to leave a survey, but the receipt was too faded. I want to commend a cashier named Smiley. From the moment I approached the sign, she demonstrated professionalism and kindness. Smiley’s customer service was outstanding, and my order was hot and accurate. When I needed a quick bite on my way home, I noticed the drive-thru was manageable and decided to stop in. I don’t regret that decision—Smiley made my experience truly pleasant.
  • LB
    Lizzy bear
    Dec 6, 2025
    5.0
    This place is 10/10. I come here a lot and these people are always busy. It’s a fast food restaurant that doesn’t use machines to make food, just their hands so I completely respect time!! I do see a lot of customers being rude to them because of the wait time but wait until people realize that they are not more important then anyone else ordering and can wait their turn.. I’ve talked to staff and they’ve made me feel very comfortable.. asked me if I needed anything and always offer a helping hand. One girl even complimented my hair. Prices are high but I understand that’s nobody’s fault but the company’s and the one choosing to spend the money is me.

Frequently Asked Questions About Taco Bell

What are the regular opening hours for Taco Bell at 12441 S Route 59, Plainfield?

Taco Bell is open daily from 9:00 AM to 2:00 AM, except on Fridays and Saturdays when they close at 3:00 AM.

Does this Taco Bell location offer drive-through service?

Yes, the Taco Bell at 12441 S Route 59 offers drive-through service with hours matching regular store hours.