Rosati's Pizza of Plainfield

3.2
139 reviews
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Business Details

12720 Illinois Route 59, Plainfield, IL
60585, United States
(815) 556-8575
https://myrosatis.com/plainfieldnorth
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About

Pizza Restaurant
Rosati's Pizza serves signature Chicago-style pizzas, pastas, wings, salads, and sandwiches that offer high quality, value and flavor. With five generations of experience, every piece of every recipe is original, ensuring Rosati's serves one-of-a-kind dishes from a one-of-a-kind family. As one of the oldest surviving family pizza brands in the U.S., the Rosati name has been firmly established in the city of Chicago and its suburbs. Generations have grown up with the brand and continue to spread it to every corner of the country. Transplanted Chicagoans all over the map have helped bring their favorite pizzeria to 150+ locations across twenty states.

Details

  • DeliveryAvailable
  • TakeoutAvailable

Location

Rosati's Pizza of Plainfield
12720 Illinois Route 59, Plainfield, IL
60585, United States

Hours

Reviews

3.2
139 reviews
5 stars
60
4 stars
16
3 stars
8
2 stars
7
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff and unhelpful responses to complaints.

Food Quality

Inconsistent food quality was reported, with several customers receiving burnt or improperly cooked items, while others praised specific dishes.

Delivery Issues

Many customers experienced significant delays or issues with their delivery orders, including missing items and cold food upon arrival.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly service and enjoyable food.
  • JW
    Javarrio Wilbert
    Nov 30, 2025
    1.0
    Called to complain about how the pizza was kinda burnt and the bread was tough. I sent the manger Jose a picture of the pizza and act like everything looked normal. Really bad customer service
  • VD
    Vianney Davalos
    Nov 27, 2025
    1.0
    Do yourself a favor and don’t order from here. I placed a pizza delivery order over 2 hours ago. When I called to place it, the man on the phone sounded rushed. Two hours later—still no pizza. He then claimed he “couldn’t find the address,” yet there was no message, just one missed call an hour and a half after the order was placed. Providing good customer service isn’t hard. If you can’t deliver a simple order or communicate properly, you shouldn’t be running a business.
  • LL
    La Lo
    Nov 26, 2025
    1.0
    The worse pizza I’ve ever ordered, pizza tasted dried out! The chicken was burnt then smothered in barbecue sauce. Fries were old, I didn’t taste the cheese sticks because the marinara sauce tasted funny AND the top was melted into sauce. $70!!!! Down the drain! I will nevverrrr get pizza from here again. I’m so disappointed. If I could give zero stars I would have
  • JD
    Jennifer Dodd
    Nov 11, 2025
    5.0
    Good pizza. Fast service. I was late and they called me to make sure I was still coming.
  • CC
    Casey
    Oct 8, 2025
    5.0
    Amazing hot fast and ready with excellent service and clean restaurant 5 star review in our book. Thanks my friend
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Frequently Asked Questions About Rosati's Pizza of Plainfield

What type of pizzas does Rosati's Pizza of Plainfield serve?

Rosati's Pizza of Plainfield serves signature Chicago-style pizzas, as well as pastas, wings, salads, and sandwiches.

Where is Rosati's Pizza of Plainfield located?

It is located at 12720 Illinois Route 59, Plainfield, IL 60585, USA.