CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Plainfield is here with warmth and welcome. Panera Bread. Food as it should be.
Customers reported inconsistent food quality, with some enjoying the meals while others found them cold, poorly prepared, or missing ingredients.
Service Issues
Numerous reviews highlighted problems with order accuracy, slow service, and rude staff interactions, leading to customer dissatisfaction.
Atmosphere
The atmosphere of the location was generally praised, with many customers appreciating the clean environment and comfortable seating.
Pricing Concerns
Several customers expressed that prices have increased while portion sizes and food quality have decreased, leading to a perception of poor value.
Management Response
Feedback indicated that management often failed to address customer complaints effectively, contributing to negative experiences.
NS
Navjeet Singh
6 days ago
3.0
Gave me a complete different soup than what I ordered.
MM
Marilynn
Nov 9, 2025
1.0
I came in yesterday around 3pm and had the most horrid experience you can imagine going into a Panera. I typically have a great experience with the workers and staff at other local food chains, however this one individual employee RUINED Panera for me forever. A larger wide male employee was *EXCEPTIONALLY* rude when I received my order. I have never before had an encounter like this but I left upset and without an appetite. He forgets my side bread and when I corrected him about it he rudely handed it to me then I heard him silently cuss me out when walking away and I was in utter shock and disbelief. That is so inappropriate from a proper employee of a Panera establishment. I will not be coming back any time soon and hope disciplinary action is ensued as this was no matter of professionalism.
No, Panera Bread Plainfield does not accept reservations.
What are the operating hours of Panera Bread Plainfield?
Panera Bread Plainfield is open Monday to Saturday from 6:00 AM to 9:00 PM and on Sunday from 7:00 AM to 8:00 PM.
Does Panera Bread Plainfield offer delivery service?
Yes, Panera Bread Plainfield offers delivery service during its operating hours.
Can I order food online for pick-up or delivery from Panera Bread Plainfield?
Yes, you can order online for Rapid Pick-Up or delivery through their official website or app.
What types of meals are served at Panera Bread Plainfield?
Panera Bread Plainfield serves breakfast, lunch, brunch, and dinner.
What payment options are accepted at Panera Bread Plainfield?
Panera Bread Plainfield accepts American Express, Cash, Discover, MasterCard, and Visa.
What types of food specialties can I find at Panera Bread Plainfield?
Specialties include You Pick Two, Power Menu, Hand-Tossed Salads, Freshly-Baked and Artisan Breads, Flatbread Sandwiches, Soup In a Breadbowl, and Vegetarian Broth Bowls.
Are there any nearby sandwich shops or fast food restaurants near Panera Bread Plainfield?
Yes, nearby options include Jimmy John's sandwich shop and Panda Express for fast food and Asian cuisine, both convenient for grab-and-go meals or after your visit to Panera Bread.
Is there a nearby coffee shop close to Panera Bread Plainfield?
Yes, Starbucks is located nearby, making it a convenient option for coffee before or after visiting Panera Bread.
What nearby services are available for physical therapy and medical spa near Panera Bread Plainfield?
Momentum Physical Therapy and Limelight Medspa & Cosmetic Laser Centre are nearby, so you can combine your visit for meals with wellness or therapy sessions.