McDonald's

3.4
1123 reviews
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Business Details

2220 Illinois Rt 59, Plainfield, IL
60586, United States
(815) 436-9380
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2220 Illinois Rt 59, Plainfield, IL
60586, United States

Hours

Reviews

3.4
1,123 reviews
5 stars
402
4 stars
223
3 stars
160
2 stars
86
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unprofessional staff behavior, particularly during late-night hours.

Food Quality

Several reviews mentioned poor food quality, including stale or improperly cooked items, leading to dissatisfaction.

False Advertising

Many customers expressed frustration over the restaurant's claimed 24-hour service, noting that it often closed unexpectedly during late-night hours.

Positive Staff Interactions

Despite the negative feedback, some customers highlighted positive experiences with friendly and helpful staff members.

Cleanliness

A number of reviews noted that the restaurant was clean, with well-maintained dining areas and bathrooms.
  • SS
    Scott
    Nov 14, 2025
    5.0
    Just had a very nice interaction with an employee with blue(ish) hair in the drive thru (didn’t catch her name, my apologies) who was so professional and great to talk to while I waited for my food. It’s midnight and she was attentive and caring. Thank you for great service!
  • KG
    Kristy Galloway
    Oct 20, 2025
    1.0
    Just horrible it’s officially not been 25 minutes in the drive-through waiting for my food. I ran in to find out it was just sitting there and they were actually going to hand it to me after it had been sitting there and of course I’m making them redo it so hot. I saw another car as we were waiting here forever to takeoff without our kind of wishing I did the same
  • MS
    moe salman
    Oct 7, 2025
    1.0
    Not 24 hours.
  • SS
    Sapphire Snake
    Oct 1, 2025
    5.0
    It's your average McDonald's, but Drive-Thru Chris? An absolute STAR! My day got turned around to being amazing with Chris's unexpected joy and positivity
  • RH
    r h
    Sep 26, 2025
    1.0
    This order Grubhub bring from this McDonalds location was totally disgusting, meet over fried , fries was maybe half day old , warmed before delivery, shame on this kind business behavior
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Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 2220 Illinois Rt 59, Plainfield, IL?

McDonald's at 2220 Illinois Rt 59 in Plainfield, IL is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.