McDonald's

3.4
1132 reviews
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Business Details

2220 Illinois Rt 59, Plainfield, IL
60586, United States
(815) 436-9380
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2220 Illinois Rt 59, Plainfield, IL
60586, United States

Hours

Reviews

3.4
1,132 reviews
5 stars
408
4 stars
226
3 stars
160
2 stars
86
1 star
252

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unprofessional behavior from staff.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or poorly prepared items, while others praised the freshness.

24-Hour Availability

Multiple complaints about the restaurant not being open 24 hours as advertised, with inconsistent hours leading to customer frustration.

Cleanliness

Some customers noted that the restaurant was clean, while others reported dirty tables and unsanitary conditions.

Positive Staff Interactions

A few customers highlighted excellent service from specific staff members, indicating that there are positive experiences despite the overall issues.
  • DD
    Dee
    4 days ago
    1.0
    Definitely very rude employees at this location at night. There was a white girl in the drive-thru who asked back for my drink and she threw it away, when I asked why she took gave me a mean look and closed the window, after 2 minutes she apologized and said it was her fault. (Never found out what the issue was or why she took my drink). Today I went again and there was a tall dark guy with dreads, who gave me & my husband a stank face when we had mentioned he had forgot our drink, he got mad and starting doing a drink then rudely gave the drink and slammed the window.
  • ER
    ely rios
    Dec 9, 2025
    4.0
    I give 4 stars cause went to the entrance parking was little difficult, but food was hot and my coffee was in point fresh and hot the service can be better but is ok
  • OJ
    Odel #13NYG Beckham Jr.
    Nov 28, 2025
    5.0
    Fresh food
  • SS
    Scott
    Nov 14, 2025
    5.0
    Just had a very nice interaction with an employee with blue(ish) hair in the drive thru (didn’t catch her name, my apologies) who was so professional and great to talk to while I waited for my food. It’s midnight and she was attentive and caring. Thank you for great service!
  • KG
    Kristy Galloway
    Oct 20, 2025
    1.0
    Just horrible it’s officially not been 25 minutes in the drive-through waiting for my food. I ran in to find out it was just sitting there and they were actually going to hand it to me after it had been sitting there and of course I’m making them redo it so hot. I saw another car as we were waiting here forever to takeoff without our kind of wishing I did the same
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Frequently Asked Questions About McDonald's

What are the hours of operation for McDonald's at 2220 Illinois Rt 59, Plainfield, IL?

McDonald's at 2220 Illinois Rt 59 in Plainfield, IL is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location offers drive-through service 24/7.