Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
872 reviews
5 stars
337
4 stars
181
3 stars
109
2 stars
59
1 star
186
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some employees praised for their friendliness and efficiency, while others are criticized for rudeness and incompetence.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Speed of Service
Numerous reviews highlight long wait times, particularly in the drive-thru, with some customers waiting over 20 minutes for their orders.
Food Quality
Food quality is inconsistent, with complaints about stale or cold items, while some customers still find the food acceptable.
Staff Training
There are concerns about staff training and professionalism, with several reviews mentioning untrained or careless employees.
- YMYazan MatariehDec 26, 20255.0Hot, fresh, and quick.
- JCJomar crvantsDec 6, 20251.0PUERTAS CERRADAS EN HORARIO DE TRABAJO 7:30 DE LA MAÑANA🤨
- BBBellaDec 2, 20252.0If you're looking to use Curbside as a faster way, don't. They'll serve every car in the drive thru and take 20 minutes on a meal that already says it's ready. When you DO get it brought out, it's cold.
- BBBrianNov 25, 20255.0This Mc Donald’s is always perfect with my orders. And they double check my order that I have everything I requested. Great employees!
- JPJoelle PigorsNov 14, 20255.0Our Autism group of 1st-3rd graders and as many Staff went to McDonald’s on Rt 59 in Plainfield, IL. We called first to give them advanced notice. The staff were very patient while our staff helped each student order their food with AAC devices and pay with cash and receive change. The McDonald’s staff and customers were very kind and patient with us. I think it was because of this kindness that our students had a calm and successful community trip!! Thank you, McDonald’s Plainfield!
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Plainfield, IL?
McDonald's is open daily from 5:00 AM to 11:00 PM, except on Fridays and Saturdays when it stays open until midnight, and on Sundays opening at 6:00 AM.
Does this McDonald's location offer delivery services?
Yes, delivery is available every day from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays, and from 6:00 AM on Sundays.
Can customers use the drive-thru at this McDonald's?
Yes, the drive-thru is open daily from 5:00 AM to 11:00 PM, and until midnight on Fridays and Saturdays, with Sunday service starting at 6:00 AM.
What ordering options are available at this McDonald's location?
Customers can order via the McDonald's App, mobile ordering, curbside pickup, delivery including same-day and no-contact delivery services.
What types of payment does McDonald's in Plainfield, IL accept?
Payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where is McDonald's Plainfield, IL located?
This McDonald's is located at 12501 S Route 59, Plainfield, IL 60544, USA.
What services does this McDonald's provide?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Which nearby restaurants can I visit before or after eating at McDonald's?
Nearby restaurants include Vita Bella Pizza and Vito & Nick's II for Italian cuisine, Taco Bell for Mexican food, Honey Jam Cafe and Broken Yolk Cafe for breakfast and brunch options, making it convenient to explore a variety of dining experiences in the area.
Are there any nearby financial services close to McDonald's in Plainfield?
Yes, customers can visit Bank of America Financial Center and multiple Bank of America ATMs nearby for banking needs, located conveniently close to McDonald's.
What automotive services are near McDonald's for vehicle needs?
Belle Tire offers tire dealership and repair services, and Glass Doctor provides automotive repair, both located near McDonald's, making it easy to address car care before or after your meal.