Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,251 reviews
5 stars
435
4 stars
289
3 stars
190
2 stars
92
1 star
245
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and poor service from staff, including rudeness and lack of attention.
Food Quality
Many reviews highlighted issues with food quality, including cold items, incorrect orders, and even health concerns like mold.
Cleanliness
While some customers noted clean bathrooms and dining areas, others reported dirty tables and unsanitary conditions in the play area.
Management Concerns
Several reviews mentioned poor management and lack of oversight, leading to repeated service failures and customer dissatisfaction.
- RMRusty McSmutten2 days ago1.0I could learn the entire chinese vocabulary while making myself and seven small families a gourmet, three Michelin star dinner before this place can properly operate their drive thru. Took more than 30 minutes to make a burger on a Saturday. Absolutely absurd. Not to mention they missed the only burger on the order. Comical!
- MMmadyson4 days ago1.0This place is disgusting to say the least. Inside smells like rotten pee and this is what the bathroom looks like. Can’t even imagine the kind of contamination and germs in the food.
- BSBlack Tie SolutionsDec 29, 20255.0Best McDonalds I’ve ever been too! Food was fresh, service was great - which you’re actually asking for a lot these days. Definitely saved to come back. Thank you!
- ABAldo BorisDec 21, 20251.0I am writing to bring a service issue to your attention. I have been waiting at the front for a significant amount of time without assistance. Despite the fact that staff members are inside and aware of my presence, they remain on their phones and have not offered help. I would appreciate it if management could address this lack of professional conduct. Date : Dec 21 Time:4.30pm
- NSNoah SantanaDec 12, 20251.0This is the worst mcdonalds I ever went to in my life. I want my money back, please don't go here the fries are no good and whoever made my food I want a whole refund on it.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's in Plainfield, IL?
This McDonald's is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
Does this McDonald's location offer drive-through service, and what are its hours?
Yes, drive-through service is available Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
Can I order food online for delivery or curbside pickup at this McDonald's?
Yes, this McDonald's offers online ordering for delivery, same-day delivery, no-contact delivery, and curbside pickup through their delivery URL and McDonald's App.
What payment methods are accepted at this McDonald's location?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where is this McDonald's located in Plainfield, Illinois?
It is located at 15810 S Rt 59, Plainfield, IL 60544, United States.
Is there a rewards program available at this McDonald's?
Yes, MyMcDonald's Rewards allows you to earn points for free food. More information is available on their website.
What services are offered at this McDonald's restaurant?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby burger restaurants around this McDonald's?
Yes, Red Robin Gourmet Burgers and Brews is a nearby burger restaurant where you can enjoy a gourmet burger experience before or after your visit.
What convenience stores and gas stations are near this McDonald's?
Thorntons and 7-Eleven are nearby convenience stores and gas stations where you can fuel up or grab snacks.
Are there any local attractions near this McDonald's that I can visit?
Yes, the Plainfield Water Tower is a notable nearby landmark worth visiting along with your meal trip to McDonald's.