Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
749 reviews
5 stars
279
4 stars
157
3 stars
108
2 stars
51
1 star
154
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect modifications.
Service Speed
Numerous reviews highlighted slow service, with long wait times both in the drive-thru and for in-store orders.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and dining area.
Customer Service
Feedback indicated poor customer service, with some staff displaying a lack of professionalism and attentiveness.
Food Quality
Customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items.
- JSJessica SchumacherDec 8, 20252.0The bathroom was dirty and they got my order wrong
- KMKristin MarieDec 5, 20255.0Got a double cheeseburger and fries, both were hot and fresh, tasted great. Only went through the drive through so can't speak for the dine in experience.
- BOBrandon oakesNov 28, 20255.0Always good always slow always slow
- TWTJ WiettingNov 13, 20251.0Store locked the doors 45 minutes before posted hours
- SVSammi VNov 7, 20251.0Been here so many times I’ve lost count but what I haven’t lost count of it the amount of times I have ordered the exact same thing and yet this was the 6th time in a row I have not gotten condiments on the side. You can say it’s my fault for not checking the bag before I leave but I should not have to especially 6 times in a row.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 13546 N Route 30, Plainfield, IL?
McDonald's is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it stays open until midnight.
Does this McDonald's location have drive-through service and what are its hours?
Yes, the McDonald's drive-through is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.
What delivery options are available at this McDonald's?
Delivery options include curbside pickup, delivery, same-day delivery, and no-contact delivery.
Which payment methods are accepted at this McDonald's location?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order food ahead of time using an app for this McDonald's?
Yes, you can order ahead using the McDonald's App available on the Apple App Store and Google Play Store.
Where can I see the full menu for this McDonald's location?
The full menu is available online at the McDonald's official menu page: https://www.mcdonalds.com/us/en-us/full-menu.html
What nearby places can I visit before or after dining at McDonald's?
Nearby you can find Millennium Family Dental, Aurelio's Pizza, and Rise Up Martial Arts, which offer dental services, pizza dining, and martial arts classes respectively.
Are there any insurance agencies close to this McDonald's location?
Yes, there are nearby insurance agencies including NP Farmers Insurance Agency, Jared Crutcher Farmers Agent, and Serna Insurance Services.
Where can I find healthcare services near McDonald's in Plainfield, IL?
Nearby healthcare options include Family Health Center of Plainfield, Dr. Mauricio Orbegozo, MD, Dr. Farah Turk, and Bethesda Lutheran Communities.
Does this McDonald's offer WiFi and mobile ordering services?
Yes, this McDonald's offers WiFi, mobile ordering, McDelivery, mobile offers, and accepts gift cards.