McDonald's

3.5
745 reviews
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Business Details

13546 N Route 30, Plainfield, IL
60544, United States
(815) 254-0356
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13546 N Route 30, Plainfield, IL
60544, United States

Hours

Reviews

3.5
745 reviews
5 stars
277
4 stars
156
3 stars
108
2 stars
50
1 star
154

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, long wait times, and unprofessional staff behavior.

Food Quality

Many reviews highlighted issues with food quality, including cold or burnt items, incorrect orders, and unsanitary conditions.

Staff Attitude

Several customers noted unhelpful or rude staff, with some expressing frustration over the lack of customer service.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the dining area and food preparation areas.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the freshness of the food on occasion.
  • TW
    TJ Wietting
    Nov 13, 2025
    1.0
    Store locked the doors 45 minutes before posted hours
  • SV
    Sammi V
    Nov 7, 2025
    1.0
    Been here so many times I’ve lost count but what I haven’t lost count of it the amount of times I have ordered the exact same thing and yet this was the 6th time in a row I have not gotten condiments on the side. You can say it’s my fault for not checking the bag before I leave but I should not have to especially 6 times in a row.
  • DB
    Daniel Benitez
    Nov 2, 2025
    4.0
    Se tardan mucho
  • JK
    James Kohnke
    Oct 30, 2025
    5.0
    Always a quick stop in the morning. Friendly associates and the food is fresh and hot.
  • JR
    Jeff Rickett
    Oct 12, 2025
    2.0
    This the worst McDonald's in the area. They rarely get the order right. Most of the time they ask you to either pull forward to wait or park in a spot. Several times they have completely forgotten about us as we waited in a spot for our food to be brought out.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 13546 N Route 30, Plainfield, IL?

McDonald's is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it stays open until midnight.

Does this McDonald's location have drive-through service and what are its hours?

Yes, the McDonald's drive-through is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and until midnight on Friday and Saturday.