Jimmy John's

Reviews

• LC

  Leo Cook

  Feb 6, 2026
  3.0
  Its a sandwich shop what can you say there's to many of them.
• DH

  David Hibner

  May 19, 2022
  1.0
  Probably won't go back, I stop here before work sporadically and every time I simply ask for one ingredient removed from the sandwich I like, and everything I'm given an entirely different sandwich. Some people might like this place but I genuinely have never had a good experience at this location.
• PR

  Patricia Ryan

  Apr 20, 2021
  3.0
  Can't seem to get the order right. I ordered a Vito sandwich with extra lettuce and extra sauce cut in half and they only cut in half. Skimpy on the lettuce and I don't even think they put any sauce on it!
• ML

  Makenzie Leung

  May 9, 2019
  1.0
  I ordered a sub to be delivered at around 8:25pm on a Saturday night. I live right down the street from the store. Google maps says it’s a 5 minute drive. At 8:38 my sandwich was out for delivery according to the tracker on their website. 9:00 the store closed and my sandwich was still not here. At 9:00 we called to see where it was. That’s when the manager said “i dont know, it will be there soon. We have 6 orders that just came in.” Waited another half an hour and still no sandwich so we called back. That’s when the manager of the store, Adam as I was told, was extremely rude and laughed about the situation. When we asked where it was he again said “i dont know, it will be there soon” my fiancé had to ask him to call his driver to ask where he was as my sandwich had been in their car on the way for 45 minutes. We found out the driver was stuck at a train so we asked if we were going to get our order refunded or what was going to happen and the manager laughed at us and said “yeah that’s not how this works, i’ll cancel your order and they won’t bring your food if that’s what you want” and then proceeded to tell us he couldn’t give his store owners name, a phone number to call to talk to someone higher, or his name. All while being extremely rude and laughing at the situation. I had people over, 7 people, while this manager was on speaker talking to me the way he was. We were never rude. We just wanted to know where the sandwich we paid for was. We then called the corporate office and were told the franchise owner would get back to us in 24 hours. It has now been 72 and we have heard nothing back but they sent a gift card. That’s not what I want, I want to talk to someone about my experience, I want an apology for what happened and the way I was treated, not for them to just send a gift card and sweep it under the rug. We won’t be back to this location. The manager is a jerk and the owner can’t be bothered to give a customer of his a phone call back.