Jimmy John's

Reviews

• WI

  wheelchair shop Inc

  Nov 11, 2025
  5.0
  Good food 😋 at a decent price.
• NB

  Nickolette Burnette

  Oct 28, 2025
  5.0
  I had to come on here and leave a review! I am in awe of the redeeming satisfactory I received from the manager of this location today after I had a mishap with my order and unfortunately didn’t notice until I had gotten home. I had given them a call and spoke with the manager directly regarding this concern and issue with my order. She went above and beyond!! Not only offering to add a credit for this but to deliver to me no questions. I originally order through the drive through, She also added an item we had ordered and didn't receive in our total at the restaurant. She kindly made her way out to where I live with no questions! You would never know what this kind gesture did to my heart on this day. 🩷 Thank you 🥹
• KB

  K B

  Oct 28, 2025
  5.0
  Had a great experience at this Jimmy John's. The service was fantastic—the lady at the counter was awesome. I'd definitely return if I'm in the area again.
• RB

  Ryan Blackman

  Oct 26, 2025
  1.0
  Awful JJ's location with pitiful service and incompetent staff. Came in to grab two quick, easy order sandwiches, one being a slim. Confused employee messed up the register and had me redo my order but couldn't comprehend a slim turkey sandwich with cheese and mayo. Finally I was told that they won't add mayo to a slim sandwich- but they give it on packets to add yourself. Because the quick 10 seconds of adding mayo is such an inconvenience, even though the packets cost them more. After more confusion at the register, I finally got my order and when I went to add Mayo; the sandwich has barely any turkey and no cheese- I had to give it back for them to add cheese. As I was adding my mayo to my skimpy sandwich another employee came out from behind the counter with a different bag and said she had more order. She tried to take the sandwiches I just open and I told her the slim sandwich was fine after I added mayo, but she picked up my other sandwich in her gloveless hands. I told her to give me the unopened one since her hands touched my other sandwich. And once I got home, that one was totally wrong as well. Unbelievably frustrating for such a simple order. I can't imagine how many other orders they've messed up. The slim sandwich was pitiful for $7.00 and didn't seem to have a full portion of meat. Probably the worst Jimmy John's I've been to for the 34 years I've been A customer
• AG

  Andrea Grove

  Aug 21, 2025
  1.0
  15420 Rt. 59 Jimmy Johns/Plainfield FREAKY FAST....NOTHING> What an absolute joke of a food order!! I ordered at 6:22 and 7:00 I called to see where my order was and I was told to calm down my driver was "out" with the order. It is now 7:15 almost an hour after I ordered my food and it is still not here!!! They have caller ID and are not answering when I call. Pathetic.