Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Plainfield, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
324 reviews
5 stars
169
4 stars
58
3 stars
37
2 stars
17
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for their friendliness, while others are criticized for rudeness and poor attitudes.
Order Accuracy
Many customers reported issues with incorrect orders, including wrong items and missing components.
Cleanliness and Hygiene
Several reviews highlighted concerns about cleanliness, including dirty cups and unsanitary conditions.
Product Quality
Customers expressed dissatisfaction with the quality of food items, particularly donuts being stale or hard.
Efficiency
Some customers noted improvements in service speed, especially at the drive-thru, while others experienced slow service.
- AQAshar QureshiOct 3, 20255.0Fabian is a hard worker and is polite and respectful, great job
- DDDoveDIY DIYSep 11, 20251.0blonde lady at the window was very rude and gave me an attitude. rolled her eyes multiple times when i dropped the straw and never smiled. worse customer service ever. will not be coming back to this location.
- SBS BAug 27, 20251.0I don’t understand… why are we putting hot hasbrowns next to frosted donuts that melt the frosting. Last thing I want is a sticky mess on my way to work. Not friendly, forget napkins often, and don’t ever apologize for messing something up.
- PPPaulJul 24, 20251.0I stopped in to use the washroom and get some doughnuts. The washroom was locked and said for customers only. I was going to buy something but decided not. Dunkin’ doughnuts has gone down hill and forcing people to buy something is ridiculous.
- SWStephanie WanekJun 8, 20251.0The only good thing about this location is its proximity to my home. The current owner is rude and unapologetic EVERY time they make an error, which is nearly each trip. I've been yelled at for arriving too early! They are so unfriendly, I will not be returning, despite the convenience. This business does not deserve my patronage.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Plainfield, IL?
Dunkin' in Plainfield is open from 4:00 AM to 7:00 PM Monday through Saturday, and from 5:00 AM to 7:00 PM on Sundays.
What kinds of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch options.
Does this Dunkin' location offer delivery and pickup services?
Yes, delivery and curbside pickup services are available.
What new holiday beverages can I try at Dunkin'?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of the holiday menu.
Can I order ahead using a mobile app for a faster experience at Dunkin'?
Yes, you can order ahead via the Dunkin’ mobile app available on both Apple App Store and Google Play Store.
Does Dunkin' in Plainfield have a drive-thru service?
Yes, this Dunkin' location offers a drive-thru service for convenient ordering and pickup.
What payment methods are accepted at Dunkin'?
Dunkin' accepts both credit and debit card payments.
Are there any nearby gas stations I can visit along with Dunkin'?
Yes, nearby gas stations include Mobil, Exxon, and Amoco, which can be convenient stops for refueling before or after visiting Dunkin'.
What dining options are available near Dunkin' in Plainfield?
Nearby dining options include Olive Garden (Italian and seafood), Cooper’s Hawk Winery & Restaurant, Panda Express (fast food), Taste of Jerusalem (Mediterranean), and Auntie Anne's (pretzels). These make great places to visit before or after your Dunkin' stop.
Are there any nearby wellness or beauty services close to Dunkin'?
Yes, nearby services include Boulevard Place Dental Care, Great Clips hair salon, Bliss Hair Studio - Plainfield, and Absolute Integrad Health Center for chiropractic care.