Dunkin'

4.1
489 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Plainfield, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13313 S State Route 59, Plainfield, IL
60544, United States

Hours

Reviews

4.1
489 reviews
5 stars
301
4 stars
83
3 stars
29
2 stars
26
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Bobby and the staff received numerous praises for their friendliness, efficiency, and ability to remember customers' names and orders.

Order Accuracy

Several customers reported issues with incorrect orders, particularly with coffee and food items, leading to dissatisfaction.

Cleanliness

The location is frequently noted for being clean and well-maintained, contributing positively to the customer experience.

Food Quality

While many enjoyed the food, there were complaints about the quality declining recently, with some items being stale or burnt.

Speed of Service

Customers appreciated the fast service, although some reviews mentioned slow service during busy times.
  • CM
    Colleen Maxey
    Nov 1, 2025
    1.0
    Hot coffee was lukewarm.
  • JM
    Justin M
    Oct 27, 2025
    1.0
    Was at this location Sunday and handed cashier a gift card and credit card. He did not apply the gift card to the total
  • HI
    Heather Ingram
    Oct 15, 2025
    5.0
    Probably my favorite Dunkin’ in the area. Always super friendly and quick service.
  • JW
    Jasmine Williams
    Sep 30, 2025
    2.0
    Every time I go through the drive through to order the 10ct munchkins i ask for the original. They give me the mic every time. The first time I caught it in time to be able to turn around to change it out. Today I made sure I specified I wanted original glazed twice and they still gave me mixed. I was at work, 30 minutes away by the time I realized I had the wrong thing. When I called to report the issue the male who answered the phone hung up as soon as I told him why I was calling.
  • JJ
    Jinu J
    Aug 11, 2025
    1.0
    Mangonada was not the greatest. I’ve had better ones at other Dunkin’s

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Plainfield, IL?

Dunkin' in Plainfield, IL is open from 4:30 AM to 10:00 PM Monday through Saturday and from 5:00 AM to 9:00 PM on Sunday.

Does Dunkin' in Plainfield offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.