Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Plainfield, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.1
488 reviews
5 stars
300
4 stars
83
3 stars
29
2 stars
26
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Bobby and the staff are frequently praised for their friendliness, efficiency, and ability to remember customers' names and orders.
Order Accuracy
Several customers reported issues with incorrect orders, particularly in the drive-thru, leading to frustration.
Food Quality
While many enjoyed the food, there were complaints about inconsistent quality, particularly with stale items and changes to the menu.
Cleanliness
The location is noted for being clean and well-maintained, contributing positively to the customer experience.
Speed of Service
Most reviews highlight fast service, although some customers experienced slow service during peak times.
- CMColleen MaxeyNov 1, 20251.0Hot coffee was lukewarm.
- JMJustin MOct 27, 20251.0Was at this location Sunday and handed cashier a gift card and credit card. He did not apply the gift card to the total
- HIHeather IngramOct 15, 20255.0Probably my favorite Dunkin’ in the area. Always super friendly and quick service.
- JWJasmine WilliamsSep 30, 20252.0Every time I go through the drive through to order the 10ct munchkins i ask for the original. They give me the mic every time. The first time I caught it in time to be able to turn around to change it out. Today I made sure I specified I wanted original glazed twice and they still gave me mixed. I was at work, 30 minutes away by the time I realized I had the wrong thing. When I called to report the issue the male who answered the phone hung up as soon as I told him why I was calling.
- JJJohnAug 4, 20251.0I visited this location this past Saturday, and had the worst experience. I was in the drive-thru, placed my Order, and then asked if I could have a sample hot brewed coffee with a bit of cream for my Mom, and they proceeded to tell me that they don’t do samples and have no short sample cups. Of course this is complete BS, cause I’ve gone to other locations, and this has never been a problem. Anyway, I got to the window, and continued to ask for a Sample w/ cream. I asked them to put it in a small coffee cup instead, since they insisted they didn’t have any sample cups. Lone behold, they came back with a SAMPLE CUP of hot coffee w/ cream like I asked, charged me for it, and didn’t even fill it up all the way!! What kind of anti-customer BS is this? I ask for a sample for my Mom, cause she can’t drink a full cup of coffee and just wants to try it. Any other location I go to, has no problem doing this for us. Seems petty, but when you lie to me about not doing samples, proceed to give me one, AND charge me for it, is complete garbage. Never going back to this location again. Take your samples and shove it where the sun don’t shine. I’ll take my business to other locations where I’m respected.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Plainfield, IL?
Dunkin' in Plainfield, IL is open from 4:30 AM to 10:00 PM Monday through Saturday and from 5:00 AM to 9:00 PM on Sunday.
Does Dunkin' in Plainfield offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.
What types of meals are served at Dunkin' in Plainfield, IL?
Dunkin' serves breakfast, lunch, and brunch at this location.
What new holiday drinks can I try at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, and enjoy the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, as well as the Berry Sangria Refresher on the holiday menu.
Can I order Dunkin' products ahead to save time?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience or order online.
What are some nearby coffee or donut shops near this Dunkin' location?
Another Dunkin' and Baskin-Robbins are nearby, offering coffee, donuts, ice cream, and bakery items that you might want to explore before or after your visit.
Are there nearby medical or physical therapy services close to Dunkin'?
Yes, you can find Athletico Physical Therapy - Plainfield North, Advanced Physicians, and Bailey Foot & Ankle Specialists nearby for any health or physical therapy needs.
Where can I find other food options near Dunkin' in Plainfield?
Nearby food options include Doggie Diner for fast food hot dogs and Little Caesars Pizza for pizza and other fast food items.
Does the Plainfield Dunkin' location have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
Is Wi-Fi available at Dunkin' in Plainfield?
Yes, free Wi-Fi is available for customers at this Dunkin' location.