Chipotle Mexican Grill

Reviews

• JM

  Jackie Mitchell

  Mar 3, 2026
  1.0
  What the heck is up with this location?? My family orders chipotle nearly weekly and they consistently get our order wrong. I always have to check it when I pick it up and there’s always *something* wrong. Today my husband picked up and didn’t think to check..literally all four meals are wrong. Soft shells when it should be crunchy in one order, sour cream all over my veggie bowl that I did not order sour cream on, no chips or drinks with our kids orders, the guac is brown and the rice in my bowl and my husbands burrito is so obviously old. Our chips are stale and my daughter’s soft shells for her tacos are rock hard. My veggie burrito bowl hardly has any beans at all, it’s essentially an old white rice bowl with no other ingredients. No cheese, no mild salsa, had to scrape the sour cream out which took all the lettuce with it and the guac is so brown I thought it was old salsa verde at first. We spend way too much money here for this horrible quality!!!!! If you can find a different chipotle in the area I highly recommend steering clear of this one. Additionally the customer service sucks-every time I approach them because they messed up my order they are grumpy and rude, even though I’m friendly! Perhaps it’s a management issue?? Get it together yall!
• JB

  Joshua Bowser

  Feb 20, 2026
  1.0
  Rice is crunchy way too often and when ive brought it up i get annoyed looks like i should deal with it. Store also now wants to charge full kids meal for a single kids quesadilla only after 10+ years of never having an issue. I come here 2-3x/week, so instead of giving me reason to keep coming back now, your giving me reasons to go elsewhere.
• TT

  Tianwen

  Feb 15, 2026
  1.0
  Online order - asked for extra corn and lettuce. After pickup, I found out absolutely the opposite - very little portions of what I asked.
• LL

  Lou Lesiv

  Feb 9, 2026
  1.0
  Never have I ever complained over some stuff like this Order number 223 guy uses his gloves to whips the counter with the same glove. Then whips the glove into his uniform. Doesn’t change his gloves then makes 2 bowls uses the hands with the glove that he whipped the counter top and whipped on his uniform to pick the rice off the spoon into both bowls. Straight to the trash pizza instead. Last time that I am coming to this location.
• TB

  Taylor Bryja

  Feb 8, 2026
  2.0
  We ordered catering and so many items were missing. We had to go back for our meat and two sides. They also did not include any bowls or utensils that come with the catering. The manager did not apologize at all for the missing items or inconvenience making a second trip. Our party guests were waiting for food. Never again.

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