Certified by Chipotle Mexican Grill • Mar 08, 2026
Mexican Restaurant
Chipotle Plainfield 127th is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 08, 2026
Certified by Chipotle Mexican Grill • Mar 08, 2026
Reviews
3.0
750 reviews
5 stars
246
4 stars
105
3 stars
61
2 stars
50
1 star
288
JM
Jackie Mitchell
Mar 3, 2026
1.0
What the heck is up with this location?? My family orders chipotle nearly weekly and they consistently get our order wrong. I always have to check it when I pick it up and there’s always *something* wrong. Today my husband picked up and didn’t think to check..literally all four meals are wrong. Soft shells when it should be crunchy in one order, sour cream all over my veggie bowl that I did not order sour cream on, no chips or drinks with our kids orders, the guac is brown and the rice in my bowl and my husbands burrito is so obviously old. Our chips are stale and my daughter’s soft shells for her tacos are rock hard. My veggie burrito bowl hardly has any beans at all, it’s essentially an old white rice bowl with no other ingredients. No cheese, no mild salsa, had to scrape the sour cream out which took all the lettuce with it and the guac is so brown I thought it was old salsa verde at first. We spend way too much money here for this horrible quality!!!!! If you can find a different chipotle in the area I highly recommend steering clear of this one. Additionally the customer service sucks-every time I approach them because they messed up my order they are grumpy and rude, even though I’m friendly! Perhaps it’s a management issue?? Get it together yall!
JB
Joshua Bowser
Feb 20, 2026
1.0
Rice is crunchy way too often and when ive brought it up i get annoyed looks like i should deal with it. Store also now wants to charge full kids meal for a single kids quesadilla only after 10+ years of never having an issue. I come here 2-3x/week, so instead of giving me reason to keep coming back now, your giving me reasons to go elsewhere.
TT
Tianwen
Feb 15, 2026
1.0
Online order - asked for extra corn and lettuce. After pickup, I found out absolutely the opposite - very little portions of what I asked.
LL
Lou Lesiv
Feb 9, 2026
1.0
Never have I ever complained over some stuff like this Order number 223 guy uses his gloves to whips the counter with the same glove. Then whips the glove into his uniform. Doesn’t change his gloves then makes 2 bowls uses the hands with the glove that he whipped the counter top and whipped on his uniform to pick the rice off the spoon into both bowls. Straight to the trash pizza instead. Last time that I am coming to this location.
TB
Taylor Bryja
Feb 8, 2026
2.0
We ordered catering and so many items were missing. We had to go back for our meat and two sides. They also did not include any bowls or utensils that come with the catering. The manager did not apologize at all for the missing items or inconvenience making a second trip. Our party guests were waiting for food. Never again.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Plainfield?
Chipotle Mexican Grill is located at 12720 S Route 59, Plainfield, IL 60585, United States.
What are the operating hours of Chipotle Mexican Grill in Plainfield 127th?
Chipotle Mexican Grill is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill in Plainfield offer delivery service?
Yes, the restaurant offers delivery service for customers.
Can I order Chipotle's food online or through an app?
Yes, you can order online via their website or through the Chipotle mobile app available on the Apple App Store.
What types of food does Chipotle Mexican Grill serve?
Chipotle serves customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does Chipotle Mexican Grill accept credit cards for payment?
Yes, Chipotle accepts credit cards along with other payment methods.
How can I contact Chipotle Mexican Grill in Plainfield by phone or email?
You can call them at +1 815-733-2159 or email them at il.2000.Plainfield@chipotle.com.
Are there other dining options near Chipotle in Plainfield?
Yes, nearby restaurants include Which Wich? Superior Sandwiches, Rosati's Pizza, Chili's Grill & Bar, Red Robin Gourmet Burgers, and Potbelly Sandwich Shop.
What nearby retail stores can I visit around Chipotle in Plainfield?
Nearby retail options include AT&T stores, dressbarn clothing store, Sally Beauty, and Five Below discount store.
Are there nearby health and medical services close to Chipotle Mexican Grill?
Yes, close to Chipotle are DentalWorks & Orthodontics Plainfield, Metro Infusion Center, Derick Dermatology, and other dental and medical providers.
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