Buffalo Wild Wings

3.8
879 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
11820 Illinois Route 59, Plainfield, IL
60585, United States

Hours

Reviews

3.8
879 reviews
5 stars
385
4 stars
217
3 stars
107
2 stars
52
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times for food and drinks, as well as poor service from staff and management.

Food Quality

Feedback on food quality was mixed, with some praising the wings while others complained about cold, overcooked, or incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and utensils, contributing to a negative dining experience.

Staff Attitude

Customers expressed dissatisfaction with the attitude of some staff members, particularly managers, who were described as rude or unhelpful.

Positive Experiences

Despite the negative feedback, some customers had positive experiences, praising friendly staff and enjoyable food, particularly during busy events.
  • OS
    Osman Sav
    Oct 24, 2025
    2.0
    Took my cousin and sister for dinner. We were super excited. When we walked in there was a sign that said wait to be seated. After waiting 5 minutes a girl came up to us and said you can seat yourself. Food took 42 minutes and it was cold. Also we had to tell the server that we still didn’t get our food. We didn’t send it back because we didn’t want to be extra. Server came to our table twice the whole experience. I think it was the manager that also came to bring our food, but she didn’t say anything to us even though she knew we waited awhile. I can’t believe I’ve officially joined the internet karens lol. We didn’t complain and still tipped the waitress just wanted to let management know about our experience. Ps. It wasn’t that busy
  • WB
    Walter Berkowicz
    Oct 21, 2025
    5.0
    Fun place to be.
  • JN
    Jay Nightmare
    Oct 3, 2025
    5.0
    Great Burger that's for sure!
  • TX
    tori xo
    Sep 13, 2025
    1.0
    hi i had ordered wings and me and my bf come here literally religiously and we love their wings but i dont eat bone in wings so we usually do boneless. I realize we got the wrong wings, we did not order mild wings but thats what we got. I had told the manager Tyson that it was a total mistake and right when we checked in the car i realized and asked for by chance if we could get a refund or if we could replace them. On the phone he was like No theres nothing i can do for you and was pretty rude ab it. Wrong flavor and wrong type of wing. i work in the food industry and i understand but I also understand how important it is to just be kind. He said since its an online i cant do nothing for you, we also didnt order thru a 3rd party we ordered with bdubs anyways love ur boneless wings just sad about the service or outcome
  • NM
    Nataly Medina
    Sep 10, 2025
    1.0
    Had a really bad experience the waitress was mean and refused to give me a new drink with a clean cup because originally my cup was really dirty then when they brought out the plates and silverware they were all dirty we called over a manager and nicely expressed our complains and he gave us attitude about it overall really bad experience I am very disappointed

Frequently Asked Questions About Buffalo Wild Wings

What types of food does Buffalo Wild Wings in Plainfield, IL specialize in?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with your choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings in Plainfield, IL?

They are open Monday to Wednesday from 11:00 AM to 11:30 PM; Thursday from 11:00 AM to 11:59 PM; Friday and Saturday from midnight to 12:30 AM and 11:00 AM to 11:59 PM; Sunday from midnight to 12:30 AM and 11:00 AM to 11:30 PM.