Dunkin'

2.3
178 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pingree Grove, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
15N454 Rt 47, Pingree Grove, IL
60140, United States

Hours

Reviews

2.3
178 reviews
5 stars
43
4 stars
11
3 stars
9
2 stars
11
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Staff Attitude

Many reviews highlighted rude or indifferent behavior from staff, contributing to a negative customer experience.

Product Consistency

There were numerous complaints about the quality and accuracy of food and drink orders, with items often being incorrect or poorly prepared.

Cleanliness and Maintenance

Some customers noted issues with cleanliness and maintenance, including unsanitary conditions and poorly managed inventory.

Management Issues

Frequent changes in management and staff led to inconsistent service and a lack of accountability.
  • CC
    Christian Cortes
    Nov 2, 2025
    1.0
    I stopped going to this location and you should too
  • VJ
    Veronica Johns
    Oct 29, 2025
    5.0
    Went through the drive thru on 10/29 around 6:40 or so and we wanted two vanilla sprinkled donuts and she said ok pull up. We get to the window and she said “we dont have those ones you ordered, so here’s a random assortment hope that’s ok” and she gave them to us and insisted they were free. Thank you Dunkin
  • CR
    Cici RJ
    Sep 21, 2025
    1.0
    This dunkin always sucks. Slow, dumb, and hardly ever tastes like it should.
  • EB
    Evita Bayliff
    Sep 19, 2025
    1.0
    Worst dunkin ever. Waited at the speaker for 5 minutes at 5pm on a Friday. No one in line. Thought they were closed started driving around and saw two people were laughing. Go to window and asked if they were open the girl there was giggling. I asked for a large iced mocha with cream and she said I had to go back to speaker bc she cannot enter in order at window. I asked if I could write it down. She chuckled and said no then huh... I asked if the manager would be in, in the morning she chuckled no then said maybe. I could not handle the incompetence and drove away. This is the absolute worst dunkin I have been to. Now I know why you have horrible reviews. Thank goodness for 7 Brew being down the street. I will never come back.
  • ZA
    zarruh Amonov
    Sep 3, 2025
    2.0
    Every time something is missing. Sometimes he gives another order, sometimes he forgets something. Sometimes he eats half.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Pingree Grove, IL?

Dunkin' in Pingree Grove is open daily from 3:30 AM to 8:00 PM, except on Thursdays when it opens at 3:00 AM.

What holiday drinks are currently available at Dunkin'?

Dunkin' is featuring the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher for the holiday season.