The restaurant is generally reported as clean, but there are significant concerns about the state of the bathrooms and some areas behind the counter.
Service Quality
Customer service is often praised for being friendly and efficient, though there are multiple reports of order mistakes and slow service.
Food Quality
While many customers enjoy the ice cream and some menu items, there are complaints about food being served cold or not meeting expectations.
Order Accuracy
Several reviews indicate frequent issues with incorrect or incomplete orders, although staff are noted to rectify mistakes when brought to their attention.
Pricing
Customers express concerns about rising prices, particularly for ice cream and certain menu items, which some feel do not match the quality.
GD
Greg Dodd
Nov 9, 2025
5.0
Place was very clean and nice like a Dairy Queen should be. People were super super nice. And the service was fast.
HC
H Cook
Sep 27, 2025
4.0
Anytime we pass through we stop in here. It's usually pretty good. The last couple times, our order has been wrong or missing stuff. They do always fix it right away and are nice about it. The Chicken Finger Baskets are very yummy, but the burgers are just ok. Great desserts though! Staff is friendly so that's a plus, I cant stand bad customer service so it's great that even if there's an issue with the order the staff maintains how pleasant they are.
FF
F.W. Frank
Aug 29, 2025
4.0
Upon ordering the Chili Dog that was on the menu Somehow when asked if I wanted the combo or just the dog I ended up with just that..A plain but nice large hot dog on a bun
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill in Petersburg offer?
Dairy Queen Grill & Chill features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and DQCakes® among its menu items.
Where is Dairy Queen Grill & Chill located in Petersburg, IL?
It is located at 401 S 6th St, Petersburg, IL 62675-1603, USA.
What are the operating hours of Dairy Queen Grill & Chill in Petersburg?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill in Petersburg have a drive-thru and outdoor seating?
Yes, the Petersburg location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for kids?
Yes, the restaurant welcomes families and is good for kids.
Can I order food online or use a mobile app for Dairy Queen Grill & Chill in Petersburg?
Yes, you can order online through their official website and download their app for exclusive deals and mobile ordering with rewards.
What other restaurants are located near Dairy Queen Grill & Chill in Petersburg?
Nearby restaurants include Subway, Mom and Pops, and Gillmore's Cafe, offering additional dining options in the area.
What nearby community services and government offices are close to Dairy Queen Grill & Chill?
Nearby you can find Petersburg City Hall, Menard County Sheriff’s Office, Menard County Jail, and the United States Postal Service.
Are there educational or recreational places near Dairy Queen Grill & Chill in Petersburg?
Yes, the Porter Community Unit School District No 202 and Petersburg Public Library are nearby, along with Cunningham's Ugottawanna Martial Arts and Curves gym for recreation.
When was Dairy Queen Grill & Chill in Petersburg established?
This Dairy Queen location in Petersburg was established in 2018.