Chipotle Mexican Grill

3.7
570 reviews
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Business Details

4349 Venture Dr, Peru, IL
61354, United States
(815) 220-7452
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Peru is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4349 Venture Dr, Peru, IL
61354, United States

Hours

Reviews

3.7
570 reviews
5 stars
269
4 stars
110
3 stars
56
2 stars
37
1 star
98

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with undercooked rice, stale ingredients, and inconsistent portion sizes, leading to dissatisfaction with the overall food quality.

Customer Service

Mixed reviews on customer service; while some praised friendly staff, many others reported poor service, including rude interactions and unhelpful responses to complaints.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and floors, which detracted from the dining experience.

Value for Money

Many customers felt the prices were too high for the quality and portion sizes received, leading to complaints about overall value.

Ingredient Availability

Frequent reports of being out of key ingredients, such as rice and beans, caused frustration among customers and affected their dining experience.
  • EC
    Erik C
    Nov 4, 2025
    1.0
    I ordered a carne asada bowl and all I could taste was salt. It’s obvious the person doing the cooking does not care. I should have went to Jersey Mikes next door!
  • HV
    Hein Verver
    Oct 11, 2025
    1.0
    Overpriced $35 for 2 lunch bowls and 1 drink. Excessive!
  • TK
    T K
    Oct 9, 2025
    1.0
    This use to be the best chipotle but in the last 2 to 3 months it has become horrible. My beans were completely undercooked and they wouldnt remake it. Then my next order after that i picked it up and they didn't give me my chips. I got to my car, noticed, and went back in to ask for them. They said oh we've been out all day. Why would you not tell me that when I picked up my order or offer some sort of refund or anything. You would have happily taken my money for something you didn't have.
  • SJ
    Sarah Johnson
    Oct 4, 2025
    2.0
    The rice is always crunchy. Always hard. Every meal. Every order. Makes a bowl completely inedible. Done giving this location chance after chance and shot after shot.
  • JK
    Jerry Kriewald
    Oct 1, 2025
    5.0
    Quick lunch!!
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Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in Peru offer?

Chipotle Peru offers customizable Mexican menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in Peru?

The restaurant is open every day from 10:30 AM to 10:00 PM.