Business Details
About
Mexican Restaurant
Chipotle Peru is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
573 reviews
5 stars
269
4 stars
111
3 stars
56
2 stars
36
1 star
101
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with staff, ranging from friendly and accommodating to rude and unhelpful.
Food Quality
Many customers reported issues with food quality, including undercooked rice, overly salty dishes, and inconsistent portion sizes.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and floors, impacting the overall dining experience.
Ingredient Availability
Customers frequently noted that the restaurant was out of key ingredients, leading to dissatisfaction with their orders.
Value for Money
Many patrons expressed concerns about the high prices relative to the portion sizes and quality of food received.
- BCBrandon ChapmanJan 4, 20261.0OUT OF EVERYTHING. What a joke
- NHNick HachenbergerDec 17, 20251.0The man that served me was really grumpy, this is the portions and he rolled his eyes and gave me attitude like a little girl!
- MHMatt HDec 16, 20251.0On November 28th I believe a couple gift cards of mine WITH balances were stolen from me. Watch your security footage from 6:50-7:00pm I'm bearded and wearing a grey coat. The cashier takes both my gift cards but leaves a .05 balance on one and a .01 balance on the other and throws them in the garbage can. She doesn't offer them back to me, nor does she give me the receipt. Watch your video and see if she retrieves the cards out of the garbage can and pockets them. One had $25 the other had $6-$8 balance and she tossed both. There are more details, you can call for those, but watch the videos and see. I feel like this is a fraud and a scam and these workers could be taking from others too. There is no phone number for just this store location, you can only go through the web site. I sent the above information to the web site and this was their response: "Thank you for reaching out to Chipotle Customer Care. I am so sorry that this happened. I know that it had to be both frustrating and disappointing. This is not the experience that we want to provide for our guests. Rest assured that we will share this information with our restaurant team to ensure it does not happen again. I know we can show you a better experience next time! Rest assued that we got your issue. I have sent an email to the restaurant to verify your claim. We will reach out to you once we have the result of the investigation." (copy/pasted) I have yet to hear from any one at the store one way or another so I'm posting publicly. If no response I may chose to report to the police for investigation, but I'd rather not take it to that step if I don't have to. To the store, PLEASE WATCH the videos from that night to confirm and investigate.
- ECErik CNov 4, 20251.0I ordered a carne asada bowl and all I could taste was salt. It’s obvious the person doing the cooking does not care. I should have went to Jersey Mikes next door!
- TKT KOct 9, 20251.0This use to be the best chipotle but in the last 2 to 3 months it has become horrible. My beans were completely undercooked and they wouldnt remake it. Then my next order after that i picked it up and they didn't give me my chips. I got to my car, noticed, and went back in to ask for them. They said oh we've been out all day. Why would you not tell me that when I picked up my order or offer some sort of refund or anything. You would have happily taken my money for something you didn't have.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill in Peru offer?
Chipotle Peru offers customizable Mexican menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in Peru?
The restaurant is open every day from 10:30 AM to 10:00 PM.
Does Chipotle Mexican Grill in Peru offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I order food online from Chipotle Mexican Grill in Peru?
You can place an order online through their website at https://order.chipotle.com/ or via their Chipotle mobile app.
Is Chipotle Mexican Grill in Peru welcoming to LGBTQ customers?
Yes, the restaurant welcomes LGBTQ customers.
What is the contact email for Chipotle Mexican Grill in Peru?
You can reach them via email at IL.3177.Peru@chipotle.com.
Where is Chipotle Mexican Grill located in Peru, Illinois?
It is located at 4349 Venture Dr, La Salle, Peru, IL 61354, United States.
What nearby dining options are close to Chipotle Mexican Grill in Peru?
Nearby dining options include Jersey Mike's Subs, Master Buffet (Chinese restaurant), Steak 'n Shake, Red Lobster, Dairy Queen Grill & Chill, and Jeremiah Joe Coffee.
Are there other services or stores near Chipotle Mexican Grill in Peru that customers might find useful?
Yes, nearby places include Sport Clips Haircuts of Peru, T-Mobile Authorized Retailer, First State Bank, Mattress Firm, and UPS Access Point location.
What nearby entertainment or recreational options are available when visiting Chipotle Mexican Grill in Peru?
You can enjoy entertainment at Illinois Valley Super Bowl bowling alley and comedy club or stay nearby at the La Quinta Inn Peru Starved Rock State Park hotel.