Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
1,510 reviews
5 stars
553
4 stars
351
3 stars
225
2 stars
124
1 star
257
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Food Quality
While some customers enjoyed the food, many reported issues with freshness, incorrect orders, and food safety concerns.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions noted in both the dining area and food handling.
Wait Times
Customers consistently complained about long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Management Issues
Several reviews pointed to poor management practices, including unprofessional behavior from managers and a lack of staff motivation.
- NRNorman RobinsonNov 12, 20254.0Not best Wendy's. But service was decent. Just needs more care
- KSKande SimpsonNov 11, 20255.0Best time!!! Though they had run out of fries and we still chose to dine. It was one of the best dine in experiences ever. The staff were amazing and seemed to work well with each other.
- WSWyatt ShortNov 11, 20251.0Don’t think I’ve ever ordered food from here and they got my order correct they should seriously consider firing everyone and just restarting
- CJCandice JonesNov 6, 20251.0Went to use my coupon for a previous order messed up weeks ago only for the same thing to happen. The disappointment was real because I said it clearly they repeated it and still got it wrong.
- PJPaul JacobsonOct 13, 20255.0Absolutely outstanding great place to go for lunch. Staff is very friendly with fast service and good food. One of our favorite places to go where you can sit outside and enjoy your meal.
Frequently Asked Questions About Wendy's
Is 5001 North Big Hollow Road Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Peoria, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Peoria, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (309) 692-2359.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 5001 North Big Hollow Road Wendy’s serve breakfast?
Yes, this Wendy’s location in Peoria, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru service at this Wendy's location?
The drive-thru is open from 6:30 AM to 1:00 AM Monday through Saturday, and from 6:30 AM to 11:00 PM on Sunday.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's app available on the Apple App Store.
What payment options does this Wendy's accept?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Is this Wendy's location currently open?
Yes, this Wendy's at 5001 North Big Hollow Road in Peoria, IL is open and committed to serving customers daily.
How can I contact this Wendy's location for questions or feedback?
You can call (309) 692-2359 or reach the Customer Care team through the Wendy's Contact page or their customer satisfaction survey online.
What nearby places can I visit before or after dining at Wendy's on North Big Hollow Road?
You might consider visiting CoreLife Eatery for healthy options, Starbucks for coffee, or Barnes & Noble bookstore nearby.
Are there nearby stores for shopping close to this Wendy's?
Yes, Target Store Peoria, Michaels craft shop, and Best Buy electronics are nearby for convenient shopping experiences.
What healthcare facilities are near this Wendy's location?
MedExpress Urgent Care and Aspen Dental are nearby if you need medical or dental services before or after your visit to Wendy's.
Does this Wendy's provide dine-in, drive-thru, and delivery services?
Yes, this Wendy's offers dine-in, drive-thru, and delivery services where available.