Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Peoria Subway® Restaurant at 1200 W Main brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers reported a mix of experiences with staff, ranging from friendly and efficient service to rude and unprofessional behavior, particularly from management.
Order Accuracy
There were multiple complaints about incorrect orders, missing items, and issues with online orders not being fulfilled properly.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the bathroom.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues like burnt bread and insufficient meat on sandwiches.
Speed of Service
Customers experienced long wait times, especially during busy hours, with some noting that mobile orders were not prioritized.
CC
Christy Cady
5 days ago
1.0
The employee at the cash register was extremely rude to me.
AP
Annika Pastrana
Oct 16, 2025
5.0
The staff was SO nice and they made the ordering process FUN!!! I love this Subway
SS
Sophie
Oct 13, 2025
5.0
Fast, friendly and yummy!
LC
LOHITH CHOWDARY
Oct 1, 2025
1.0
I am writing to formally raise a concern about the poor service I experienced at one of your Subway locations. I DONT WANT TO LEAVE A REVIEW BECAUSE YOU CAN READ THIS.
On 10/1/205 at 9:28 PM, I placed an online order through the Subway app. When I arrived at the restaurant to pick up my order, I was told that it had not been made. Despite asking multiple times about my order, the staff did not respond and continued working without addressing me. Their behavior was dismissive, unprofessional, and irresponsible.
Eventually, one staff member told me to cancel the order myself. However, I explained politely that I did not have the option to cancel through the app and asked if she could cancel it on their end. She refused, insisting that cancellation could only be done by me. This was very frustrating since the mistake originated from the restaurant, not me as a customer.
Due to this lack of assistance, I had no choice but to leave without my order. This experience was extremely disappointing, especially given Subway’s reputation for customer service.
I kindly request that this issue be investigated, and that appropriate steps be taken to address the service quality at this location. I also request a refund for the order that was never prepared or delivered.
LP
Lexi Perry
Sep 17, 2025
2.0
SLOW SLOW AND SLOW. One person working, took a half hour to take 3 peoples single sub
order.