Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Peoria Subway® Restaurant at 1200 W Main brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with service quality varied significantly, with some praising friendly staff while others reported rude and unprofessional behavior from employees, including management.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed their meals, others complained about incorrect orders, stale cookies, and unsatisfactory food preparation.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in the bathroom, which detracted from the overall dining experience.
Order Accuracy
Many customers expressed frustration with order accuracy, citing missing items, incorrect toppings, and issues with online orders not being fulfilled correctly.
DS
destinie stringer
Feb 8, 2026
5.0
Really sweet worker quick service spotless store fully stocked shelves and lids to drinks i loved my trip main st rocks
CC
Christy Cady
Jan 7, 2026
1.0
The employee at the cash register was extremely rude to me.
AP
Annika Pastrana
Oct 16, 2025
5.0
The staff was SO nice and they made the ordering process FUN!!! I love this Subway
SS
Sophie
Oct 13, 2025
5.0
Fast, friendly and yummy!
LC
LOHITH CHOWDARY
Oct 1, 2025
1.0
I am writing to formally raise a concern about the poor service I experienced at one of your Subway locations. I DONT WANT TO LEAVE A REVIEW BECAUSE YOU CAN READ THIS.
On 10/1/205 at 9:28 PM, I placed an online order through the Subway app. When I arrived at the restaurant to pick up my order, I was told that it had not been made. Despite asking multiple times about my order, the staff did not respond and continued working without addressing me. Their behavior was dismissive, unprofessional, and irresponsible.
Eventually, one staff member told me to cancel the order myself. However, I explained politely that I did not have the option to cancel through the app and asked if she could cancel it on their end. She refused, insisting that cancellation could only be done by me. This was very frustrating since the mistake originated from the restaurant, not me as a customer.
Due to this lack of assistance, I had no choice but to leave without my order. This experience was extremely disappointing, especially given Subway’s reputation for customer service.
I kindly request that this issue be investigated, and that appropriate steps be taken to address the service quality at this location. I also request a refund for the order that was never prepared or delivered.
This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: