Subway

3.4
205 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Peoria Subway® Restaurant at 3727 West Willow Knolls Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
3727 West Willow Knolls Drive, Peoria, IL
61614, United States

Hours

Reviews

3.4
205 reviews
5 stars
81
4 stars
33
3 stars
23
2 stars
16
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with the food quality, including stale bread, rubbery textures, and insufficient toppings.

Service Issues

Numerous reviews highlighted poor service, including rude staff, long wait times, and problems with online orders not being ready.

Cleanliness Concerns

Several customers expressed concerns about cleanliness, including dirty bathrooms and unsanitary food handling practices.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • GG
    gabby
    Dec 7, 2025
    1.0
    it tasted like rubber and the toilet was dirty someone call the health department
  • CR
    Chandan Rana
    Oct 4, 2025
    1.0
    Terrible store and service. Ordered online, drive 30 minutes to pick up only for the guy to tell us he didn’t have those in stock after accepting the order. When asked to cancel, he didn’t understand a word of English, was working in the kitchen with flip flops on and started speaking to someone on the phone instead.
  • JJ
    Jamjamjamjamie
    Sep 6, 2025
    5.0
    Good service! They are accepting coupons that comes from mail. For all the times we've been there the place was clean and the toppings are all available. I think this is family owned.
  • KE
    Katie Evans
    Jul 23, 2025
    1.0
    Ordered a curbside pick up order on the app. I sit outside for 10 minutes. One of the owners walked out, rudely told me my order was ready, I just had to go inside to get it and then walked to his car. This store was NOT busy. One person walked in while I was waiting, no other cars in the lot or people in the store. No signs on the door saying no curbside, curbside parking spot still clearly marked. Had I known, I wouldn't have sat there waiting for ten freaking minutes. If you don't offer curbside for whatever reason, disable it from your store, cover the curbside parking sign, and put a notice on the door, do SOMETHING. Why did the owner have to be rude about it? Wouldn't grabbing my order on his way out and explaining there's no curbside be a better option for customer service? 🤔 I'm a pretty reasonable person, but I'll go out of my way to not go to this location. Stuff like this is why there's no one there at 5:45pm, when most other places are slam packed.
  • ND
    Naveen Devalanka
    Jul 13, 2024
    1.0
    Worst experience I had today. Ordered a foot long sub and they made it worse. I won't go to this location anymore. Bad experience.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 3727 West Willow Knolls Drive, Golf Creek Center, Peoria, IL 61614.

What are the opening hours for this Subway location?

This Subway is open every day from 9:00 AM to 10:00 PM.