Subway

3.4
203 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Peoria Subway® Restaurant at 3727 West Willow Knolls Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
3727 West Willow Knolls Drive, Peoria, IL
61614, United States

Hours

Reviews

3.4
203 reviews
5 stars
81
4 stars
33
3 stars
22
2 stars
16
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported rude or unhelpful staff, long wait times, and problems with online orders not being ready.

Food Quality

Numerous reviews mentioned poor food quality, including stale bread, insufficient toppings, and overall dissatisfaction with the sandwiches.

Cleanliness Concerns

Several customers noted cleanliness issues, including dirty floors and unsanitary food handling practices.

Positive Staff Experiences

Some customers praised specific staff members for their friendly service and helpfulness, indicating that there are positive experiences amidst the negative feedback.

Inconsistent Experience

The overall experience varied greatly, with some customers enjoying their meals while others had significant complaints about service and food quality.
  • CR
    Chandan Rana
    Oct 4, 2025
    1.0
    Terrible store and service. Ordered online, drive 30 minutes to pick up only for the guy to tell us he didn’t have those in stock after accepting the order. When asked to cancel, he didn’t understand a word of English, was working in the kitchen with flip flops on and started speaking to someone on the phone instead.
  • JJ
    Jamjamjamjamie
    Sep 6, 2025
    5.0
    Good service! They are accepting coupons that comes from mail. For all the times we've been there the place was clean and the toppings are all available. I think this is family owned.
  • KE
    Katie Evans
    Jul 23, 2025
    1.0
    Ordered a curbside pick up order on the app. I sit outside for 10 minutes. One of the owners walked out, rudely told me my order was ready, I just had to go inside to get it and then walked to his car. This store was NOT busy. One person walked in while I was waiting, no other cars in the lot or people in the store. No signs on the door saying no curbside, curbside parking spot still clearly marked. Had I known, I wouldn't have sat there waiting for ten freaking minutes. If you don't offer curbside for whatever reason, disable it from your store, cover the curbside parking sign, and put a notice on the door, do SOMETHING. Why did the owner have to be rude about it? Wouldn't grabbing my order on his way out and explaining there's no curbside be a better option for customer service? 🤔 I'm a pretty reasonable person, but I'll go out of my way to not go to this location. Stuff like this is why there's no one there at 5:45pm, when most other places are slam packed.
  • DS
    Debra Smith
    Jul 23, 2024
    2.0
    Wow, this place has quite a few issues. The staff was friendly, but the drive through didn't work. It said to drive to the window and honk. So did over and over and then had to go inside. They got my sandwich made and then realized they didn't have any mayonnaise (which isn't the workers fault). She did remember later there were packets, so good save, but when I got the $12.00 plus 6" size inch sandwich, the bread was so old and dry it crumbled all over everything. I don't think I'll be going back.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 3727 West Willow Knolls Drive, Golf Creek Center, Peoria, IL 61614.

What are the opening hours for this Subway location?

This Subway is open every day from 9:00 AM to 10:00 PM.