Sonic Drive-In

Reviews

• CS

  Chelsey Sassmannshausen

  Feb 28, 2026
  1.0
  Went here last week after a long 8 hour shift at work. Ordered online to preface. So was no way for me to cancel. I waited in queue for 30 minutes. I tried calling the store or clicking the buzzer and nothing. Short of me coming up to the drive thru window getting ahold of anyone was useless. Finally got my food after the long gueling wait. Not super apologetic for me waiting so long for my food. Ran late at home to watch my kids so my husband could go to his church meeting. Also to preface I live 30 minutes away from this sonic. So I get back on the interstate excited to eat my dinner (my first meal of the day. At this point) and not only did I NOT get my tater tots. I got the completely wrong burger. And not only was it the wrong burger. It was soggy and Luke warm like it was ready waiting for me for 20 minutes. Absolutely disgusting. Threw it away when I got home. I couldn’t call and complain of course because no one picks up of course. So I chatted with their customer service and after chatting with them for 30 minutes. The only solution was a $5 giftcard or have them call me in 1-2 days. (Mind you I threw away &didn’t get more than $5 of food) so reluctantly told them to call me. And to no surprise I did not get a call back. Would be nice to get a refund for the food I did not get. And maybe a voucher for a meal for wasting an hour of my time. So yeah I don’t recommend This Sonic to anyone! I’ve never had problems to the Sonic in Pekin though! But I worked in Peoria. So was just convenient.
• RW

  Rosalynn Weaver

  Feb 22, 2026
  1.0
  Waited 40 mins for a pickup order and no one ever brought us our order. I have to do a charge back with my bank with this.
• TM

  Trevor Miller

  Feb 17, 2026
  1.0
  All around the worst place I've ever ordered from i order online said it would be ready at 1:11 didnt receive the food till almost 1:40 and still didnt get everything I ordered and nothing was said till I had to call they said they'd refund the money and im sitting at day 4 with no refund
• LB

  Lee Bork

  Feb 16, 2026
  1.0
  Ordered online and parked in a mobile order stall. Waited 10 minutes and called the store. They said that I had to go through the DRIVE THRU. Went there, waited another 10 minutes for a line of 5 cars to go down to 4. Left and went elsewhere. Trying to get a refund
• KG

  Kyle Grubb

  Feb 5, 2026
  1.0
  Ordered online. The drivethru line was 10 deep. I pulled into the stall. Put my stall number in. After 15 minutes I see someone yelling out the driverthru window. I walk inside and they ask "what am I doing?" I tell them I'm coming in for my food. They told me I had to go through the drive thru. Online said my food would be ready in 5 minutes. It's now been 20. I exit and go into the drive thru, behind a still 10 deep line of cars. I get a bag of food. Leave the window like a fool. It's not my order. 50 minutes and I didn't even get the right food. Shame on sonic and especially the North Sterling Peoria, Illinois location.