Dunkin'

Reviews

• JH

  Joseph Heinz

  Feb 15, 2026
  1.0
  They seem to really want you to use the self-service kiosks which is fine, but when we walked in and waited at the counter none of the 6 employees even looked at or acknowledged us for several minutes - eventually, I got the memo and just ordered myself. Also - don’t sell “nitro cold brew” that’s definitely not nitro (and overall was pretty terrible)
• NM

  neutral. Music

  Jan 3, 2026
  2.0
  Didn’t read the price before charging my card and it was far more than expected.
• OO

  Opaleyesonyxheart6413

  Oct 21, 2025
  1.0
  They failed to give us a reciept for a transaction. When my employee returned the following day she was told "I can't get the receipt for you for a couple days, its a long process" when he was told she needed it he told her "sounds like thats your problem" I then called explaining that she needed it for work and Monte proceeded to lie to me that finding a receipt was a long process and would take days. Unsurprisingly to me, they found it quickly once I informed I would be taking my complaint to the owner/operator. They then called me 3 more times to tell me to come and get it after we had already settled on a time for pick up. Then when my employee to pick up the reciept, two ladies working started interrogating my staff asking why she needed the receipt. Honestly none of their business and we wouldn't even be dealing with them had the staff handed over the receipt when the transaction occurred. Awful service and unwillingness to do the basic duties of their job.
• SF

  Sherry Freeman

  Oct 4, 2025
  5.0
  The wait is never too long, staff is consistent and friendly as they can be working with the public lol. Food comes heated fresh, I notice sometimes at the Peoria Dunkin locations, the food (hashbrowns/sandwiches) can tend to have a burnt plastic or weird taste to it from the oven (I think), but it is only some locations, has happened here maybe once.