Dunkin'

3.9
282 reviews
Decked Out Lattes
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Business Details

3428 N University St, Peoria, IL
61604, United States
(309) 431-3229
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Peoria, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3428 N University St, Peoria, IL
61604, United States

Hours

Reviews

3.9
282 reviews
5 stars
154
4 stars
42
3 stars
21
2 stars
20
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, particularly at the drive-thru, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and missing ingredients, contributing to dissatisfaction.

Coffee Quality

While some customers praised the coffee, others noted inconsistencies in taste and temperature, with complaints about old or stale coffee.

Speed of Service

Several reviews mentioned quick service during busy times, but others experienced long wait times, particularly for mobile orders.

Overall Experience

Despite some positive experiences, a significant number of customers expressed frustration with the service and vowed not to return.
  • BZ
    Báe Z
    Oct 30, 2025
    5.0
    Boo Buckets were GREAT for the kids H.S. OFC Staff + Fresh donuts.
  • SB
    Shauna Bliss
    Oct 26, 2025
    1.0
    The man who takes your cash/hands you your items is hands down one of the most impatient and rudest people I have encountered and he is consistently rude like that every time. God forbid I take two seconds to put my card back in my wallet before you hand me the straws. Won’t be coming back here.
  • KK
    Kelsey
    Oct 12, 2025
    1.0
    Very rude workers lately
  • BR
    Brandy Reynolds
    Sep 12, 2025
    5.0
    Best Dunkin' in the area!!
  • TB
    Tonya Barnes
    Aug 24, 2025
    3.0
    I go here twice a week for hot or iced coffee/breakfast. I love the coffee and it is on my way to work. But the man at the drive thru window is so mean and rude! It makes me sick to my stomach. He acts like it's a inconvenience or I am bothering him. How can you be pissed off every day? It's too early in the morning to be dealing with a nasty attitude. If you don't want to work, just go home. Don't go around ruining everyone else day because you are having a moment. Because the reality is...if you don't have no customers then you will not have no business. You think you are mad now. You will be BIG Mad with no business! So get it together!
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Frequently Asked Questions About Dunkin'

What are the regular business hours at Dunkin' in Peoria, IL?

Dunkin' in Peoria, IL is open every day from 5:00 AM to 8:00 PM.

Does Dunkin' in Peoria offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup options for your convenience.