Dunkin'

3.7
242 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Peoria, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
613 N Western Ave, Peoria, IL
61604, United States

Hours

Reviews

3.7
242 reviews
5 stars
121
4 stars
39
3 stars
15
2 stars
20
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and energetic staff, there were several complaints about rude service and incorrect orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including wrong drinks and missing items, leading to customer frustration.

Product Freshness

Several customers reported receiving stale or day-old donuts, which negatively impacted their overall experience.

Cleanliness

Some reviews noted improvements in cleanliness, but there were still concerns about unsanitary conditions and lack of proper food handling.

Speed of Service

Many customers appreciated the fast service, although some experienced long wait times, particularly in the drive-thru.
  • AA
    An a
    Dec 5, 2025
    5.0
    I go almost everyday and their always so nice to me never had a problem and this location has become so useful for me since they always make my order correct
  • JJ
    Junelee
    Oct 30, 2025
    5.0
    Always so energetic! My favorite coffee!
  • PP
    Peachy
    Sep 20, 2025
    5.0
    Every time I go in there all the workers are kind even when they are busy. I always get my orders correct with just the right amount of items in whatever drink order I get.
  • VP
    vineet Patel
    Sep 11, 2025
    5.0
    Good coffees and fast service
  • RK
    Rohit Biswa Karma
    Sep 9, 2025
    5.0
    I absolutely love this Dunkin’! Every visit here is consistently amazing. The staff are not only quick and efficient but also genuinely friendly—they always greet me with a smile, even during the busiest rush hours. My coffee is always fresh, perfectly balanced, and exactly how I ordered it (which is rare at a lot of places). The donuts and breakfast sandwiches are warm, fresh, and never feel rushed or sloppy. Huge shoutout to the team here—you can tell they care about customer experience. I always leave happier than when I walked in. Definitely the best Dunkin’ I’ve ever been to!

Frequently Asked Questions About Dunkin'

What are the regular business hours for Dunkin' in Peoria, IL?

Dunkin' in Peoria, IL is open daily from 5:00 AM to 5:30 PM.

Does Dunkin' Peoria offer delivery and pickup services?

Yes, Dunkin' in Peoria offers both delivery and curbside pickup services.