Customers reported a mix of excellent and poor service, with some praising friendly staff while others noted issues with order accuracy and staff attitude.
Food Consistency
There were numerous complaints about food quality and consistency, including incorrect orders and dissatisfaction with specific menu items.
Pricing Concerns
Many customers felt that the prices were too high for the quality and quantity of food received.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including sticky floors and unsanitary conditions.
Positive Experiences
Despite the negatives, many customers enjoyed their food and had positive experiences, particularly with ice cream and certain menu items.
JG
Juan Galvan
Nov 8, 2025
5.0
Clean. Food is what you expect from a DQ.
SL
Shawnee Love
Oct 19, 2025
5.0
Excellent service
AM
Alexander Martin
Oct 6, 2025
5.0
Haven’t been to this restaurant in a long time, looks and functions so much better than I remember. Food was good too
LC
Lynn Crouch
Sep 25, 2025
2.0
Ordered a birthday cake and LOL. It’s clear that this is not a taught skill or even based off of a template. The whole cake wasn’t frosted, it used non dairy frosting which wasn’t requested, looked NOTHING like the picture, writing was sloppy the I wasn’t dotted, t wasn’t crossed plus unevenly written, decorations were incorrect, and spaced uneven. I even just asked for the standard picture version no modifications. What I ordered vs what I got. I’m not all that upset but if I had ordered it for a party or something fancy I probably would’ve been. Stars based off the cake not the place or people which were nice. This was $40. I could’ve got a grocery store ice cream cake for cheaper and cleaner. 💀 Posted pics of my received cake vs what the ordered cake looked like.
SM
Sam M
Sep 14, 2025
5.0
Friendly, fast, late-night snacks 🐓🐄🍔🍟 swallowed a piece of buttered toast whole like an alligator while driving. Fortunately there was enough butter. Could have been a disaster if it was any less lubricated. 10/10 ⭐️⭐️⭐️⭐️⭐️
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers.
What are the operating hours of Dairy Queen Grill & Chill in Peoria, IL?
They are open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:59 PM on Fridays and Saturdays. They are closed on Thanksgiving and Christmas Day.
Does Dairy Queen Grill & Chill have a drive-thru and outdoor seating?
Yes, the location offers drive-thru service as well as outdoor seating.
Is Dairy Queen Grill & Chill suitable for families with children?
Yes, the restaurant is family-friendly and provides booster seats, high chairs, and welcomes children.
What amenities does Dairy Queen Grill & Chill offer for customer convenience?
Amenities include free WiFi, restrooms, mobile ordering and rewards, and wheelchair accessibility.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can order online for pickup at their official order page: https://www.dairyqueen.com/en-us/order/pickup/n/13708/
Are there any special deals or discounts available?
Yes, you can download the Dairy Queen app for exclusive deals and mobile rewards.
What nearby places of interest can I visit before or after going to Dairy Queen Grill & Chill?
Nearby you can visit Burger Barge for more American fast food or check out Fannie May Chocolates for candies and delicacies. Both are great complementary stops for food lovers.
Where can I find optical services near Dairy Queen Grill & Chill?
There are several optometrists nearby including Christopher J. Wetzler O.D., LensCrafters, and Peoria Eye Professionals, which can be convenient for combining errands or appointments.
What other food options are available near Dairy Queen Grill & Chill?
Besides Dairy Queen, nearby food options include Carlos O’Kelly’s for Mexican cuisine, Sweet Basil Cafe of Peoria for American food, and Baskin-Robbins for additional ice cream and frozen yogurt treats.