Buffalo Wild Wings

3.7
1341 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
5121 West American Prairie Drive, Peoria, IL
61615, United States

Hours

Reviews

3.7
1,341 reviews
5 stars
565
4 stars
338
3 stars
151
2 stars
89
1 star
198

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, inattentive staff, and difficulty getting assistance.

Food Quality

Many reviews highlighted issues with food being served cold, overcooked, or incorrect orders.

Management Concerns

Several customers expressed dissatisfaction with management's handling of complaints and overall service quality.

Positive Staff Interactions

Despite the issues, some customers praised individual staff members for their friendliness and helpfulness.

Inconsistent Experiences

While some enjoyed their meals, many others had negative experiences, indicating a lack of consistency in service and food quality.
  • KS
    Kay S
    4 days ago
    1.0
    If u order take out, good luck! Every time I order from this location I am missing part of my order or it is made incorrectly. I have sent 4 to 5 emails asking to be contacted silence, no one ever contacts.im done ordering from this location until I'm contacted about the shitty service, the wrong food, I'm tired of wasting my money on a place that doesn't take complaints seriously. I see the owner replied, I have submitted those and nothing! So it doesn't matter if you fill those out you don't do shit.
  • AB
    A B
    6 days ago
    1.0
    Every time my girlfriend orders at this location either something is missing or made incorrectly. She has emailed multiple times and NO one reaches out to her. Wings are always over cooked, wedges are ok never consistent. Make sure to check your food if ordering out, if they stay at counter long enough to make sure order is right.
  • TH
    Tricia Hightower
    Dec 31, 2025
    1.0
    Ordered food on app tonight, waited past the time it was suppose to be done. Got home and missing a 10 piece bone in and cheese curds and called store to talk to a manager and they said they are too busy to talk to me. I just want my money refunded for the food I did not get and called back again to be placed on hold. Young man said manager is too busy and left me on hold for 30 minutes. I want my money back for the missing food. I spent $139 and missing a whole meal on New Year’s Eve and I live 30 minutes away. I am done with Buffalo Wild Wings, Managers should handle mishaps when they are at fault.
  • EC
    Erika Cady
    Dec 31, 2025
    2.0
    Placed an online order a couple of weeks back, food was ice cold, fries were old and hard like they had been sitting in the warmer for a long time. Ick. I won’t be going back.
  • RS
    Ryan Stewart
    Dec 13, 2025
    5.0
    Absolutely amazing people, they let us stay even with the snow happening outside. Staff was beyond friendly. Food was great. I can't say anything better about the staff and experience I had here!

Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Peoria specialize in?

Buffalo Wild Wings in Peoria specializes in award-winning Buffalo, New York-style wings available with 26 different sauces and seasonings to choose from.

What are the opening hours for Buffalo Wild Wings on weekdays?

From Monday to Friday, Buffalo Wild Wings opens at 10:30 AM and stays open until after midnight, usually closing around 1:00 AM the following day.