Many reviews highlighted issues with food being served cold, overcooked, or incorrect orders.
Management Concerns
Several customers expressed dissatisfaction with management's handling of complaints and overall service quality.
Positive Staff Interactions
Despite the issues, some customers praised individual staff members for their friendliness and helpfulness.
Inconsistent Experiences
While some enjoyed their meals, many others had negative experiences, indicating a lack of consistency in service and food quality.
KS
Kay S
4 days ago
1.0
If u order take out, good luck! Every time I order from this location I am missing part of my order or it is made incorrectly. I have sent 4 to 5 emails asking to be contacted silence, no one ever contacts.im done ordering from this location until I'm contacted about the shitty service, the wrong food, I'm tired of wasting my money on a place that doesn't take complaints seriously.
I see the owner replied, I have submitted those and nothing! So it doesn't matter if you fill those out you don't do shit.
AB
A B
6 days ago
1.0
Every time my girlfriend orders at this location either something is missing or made incorrectly. She has emailed multiple times and NO one reaches out to her. Wings are always over cooked, wedges are ok never consistent. Make sure to check your food if ordering out, if they stay at counter long enough to make sure order is right.
TH
Tricia Hightower
Dec 31, 2025
1.0
Ordered food on app tonight, waited past the time it was suppose to be done. Got home and missing a 10 piece bone in and cheese curds and called store to talk to a manager and they said they are too busy to talk to me. I just want my money refunded for the food I did not get and called back again to be placed on hold. Young man said manager is too busy and left me on hold for 30 minutes. I want my money back for the missing food. I spent $139 and missing a whole meal on New Year’s Eve and I live 30 minutes away. I am done with Buffalo Wild Wings, Managers should handle mishaps when they are at fault.
EC
Erika Cady
Dec 31, 2025
2.0
Placed an online order a couple of weeks back, food was ice cold, fries were old and hard like they had been sitting in the warmer for a long time. Ick. I won’t be going back.
RS
Ryan Stewart
Dec 13, 2025
5.0
Absolutely amazing people, they let us stay even with the snow happening outside. Staff was beyond friendly. Food was great. I can't say anything better about the staff and experience I had here!
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Peoria specialize in?
Buffalo Wild Wings in Peoria specializes in award-winning Buffalo, New York-style wings available with 26 different sauces and seasonings to choose from.
What are the opening hours for Buffalo Wild Wings on weekdays?
From Monday to Friday, Buffalo Wild Wings opens at 10:30 AM and stays open until after midnight, usually closing around 1:00 AM the following day.
Where is Buffalo Wild Wings located in Peoria?
It is located at 5121 West American Prairie Drive, Peoria, IL 61615, USA.
Can I find Buffalo Wild Wings online and through social media?
Yes, Buffalo Wild Wings Peoria has an official website and social media pages. You can visit their website or Facebook page for more details and updates.
Is Buffalo Wild Wings in Peoria open on weekends?
Yes, Buffalo Wild Wings in Peoria operates on weekends from 10:30 AM until around 1:00 AM the following day on both Saturday and Sunday.
What phone number can I call to contact Buffalo Wild Wings in Peoria?
You can call Buffalo Wild Wings at +1 309-691-9453 for inquiries or reservations.
Are there any fitness or health-related places near Buffalo Wild Wings in Peoria?
Yes, Gold's Gym Peoria, a gym and yoga studio, is nearby, so you can visit the gym before enjoying wings or grab a bite after your workout.
What other dining options are available near Buffalo Wild Wings?
Good Tequila's Mexican Grill is nearby, offering Mexican cuisine and a bar, making it a good alternative or addition to your dining experience in the area.
Are there beauty and spa services near Buffalo Wild Wings?
Yes, places like Five Senses Spa, Salon & Barbershop, Oasis Hair Salon, and Lamour Nails Spa are close by if you're interested in combining dining with beauty and spa treatments.
How can nearby retail stores enhance my visit to Buffalo Wild Wings?
Nearby retail stores like DICK'S Sporting Goods and GNC offer shopping opportunities for sports gear and supplements, which complements your visit especially if you're coming from a workout or planning activities around your meal.