Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,297 reviews
5 stars
353
4 stars
230
3 stars
235
2 stars
141
1 star
338
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff, slow response times, and frequent order mistakes.
Food Quality
Customers reported inconsistent food quality, with issues such as cold or stale items, incorrect orders, and unsanitary conditions.
Staffing Issues
Many reviews mentioned being short-staffed, leading to longer wait times and inadequate customer service.
Management Concerns
Several customers expressed dissatisfaction with management, citing unprofessional behavior and lack of accountability.
- S7StrangerSon 712Dec 5, 20252.0Person who was helping me was on FaceTime… If I give her the benefit of the doubt we could say that my food wasn’t made yet and she was waiting on that, but it did feel like I got my food slower than normal. FaceTime on the clock is unacceptable. Good service and food many other times but this is crazy.
- STStarr ThurmanDec 2, 20251.0So short staffed that a groundskeeper and maintenance employee went directly to register after picking up trash outside. He took orders and went to the back to cook. Though very helpful and polite, I do not think he washed his hands after handling trash outside and emptying trash containers inside. Not going back.
- TBTonia BurkhartNov 6, 20251.0Went through the drive thru when we got off work tonite. Ordered 2 buffalo ranch chicken sandwiches that are so sloppily made they could barely be ate without wearing it all. And a McChicken meal deal. Chicken sandwich tasted old fries were completely cold and got 3 dipping cups but no nuggets w my meal. I don't know why I even try to get food from this location as it's always horrible. Then try to call about my order but they clearly take the phone off the hook at this location so no one can call to tell them they messed up once again as I tried calling for 25 min but got nothing but a busy signal the whole time.
- SBShirley baumanOct 29, 20255.0Won't go bk
- FBFinlay BrowneOct 19, 20255.0I haven't been here since I live in coma so ehm I cant say it's bad yay
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 3717 N Prospect Rd, Peoria Heights, IL?
McDonald's at 3717 N Prospect Rd, Peoria Heights, IL is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, this McDonald's location features a drive-thru that operates from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sundays.
Can I order delivery from this McDonald's and what are the delivery hours?
Delivery is available daily from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 11:30 PM on Sundays.
What types of payment does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa payments.
What services are offered at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app for ordering McDonald's food?
Yes, you can order through the McDonald's App available on both the Apple App Store and Google Play Store.
Where is this McDonald's located?
It's located at 3717 N Prospect Rd, Peoria Heights, Illinois 61616, United States.
What nearby places can I visit before or after dining at McDonald's?
Nearby attractions include Starbucks for coffee, Pizza Hut for pizza, and Emos for ice cream and desserts, providing a variety of dining options.
Are there any nearby health or wellness centers close to McDonald's?
Yes, nearby you can find Physical Therapist Physical Therapy, Athletico Physical Therapy, KK Spa offering massages, and Smile Nails Spa for beauty treatments.
What nearby automotive services are available near McDonald's?
Close to McDonald's, you have access to Meineke Car Care, Big Gates Auto, and Smart Start Ignition Interlock for various automotive repairs and services.