Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,294 reviews
5 stars
352
4 stars
230
3 stars
235
2 stars
140
1 star
337
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service and negative attitudes from employees.
Order Accuracy
A significant number of customers reported issues with incorrect orders, including missing items and wrong sizes, leading to dissatisfaction.
Food Quality
Feedback indicated that food was often served cold or not fresh, with several customers mentioning that their meals did not meet expected standards.
Cleanliness
Multiple reviews pointed out unsanitary conditions within the restaurant, including dirty interiors and garbage not being cleaned up.
Long Wait Times
Many customers experienced long wait times both in the drive-thru and inside the restaurant, contributing to overall frustration.
- TBTonia BurkhartNov 6, 20251.0Went through the drive thru when we got off work tonite. Ordered 2 buffalo ranch chicken sandwiches that are so sloppily made they could barely be ate without wearing it all. And a McChicken meal deal. Chicken sandwich tasted old fries were completely cold and got 3 dipping cups but no nuggets w my meal. I don't know why I even try to get food from this location as it's always horrible. Then try to call about my order but they clearly take the phone off the hook at this location so no one can call to tell them they messed up once again as I tried calling for 25 min but got nothing but a busy signal the whole time.
- SBShirley baumanOct 29, 20255.0Won't go bk
- FBFinlay BrowneOct 19, 20255.0I haven't been here since I live in coma so ehm I cant say it's bad yay
- LLLynnSep 21, 20251.0The staff is sub-par at best! They are rude, pushy, and Sloppy! Make sure to special order your food or it will not be fresh!
- CCCarlosSep 19, 20253.0Do I have to use the kiosk to order so I can get prompt service? Standing around looking at me
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 3717 N Prospect Rd, Peoria Heights, IL?
McDonald's at 3717 N Prospect Rd, Peoria Heights, IL is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
Does this McDonald's location have a drive-thru service and what are its hours?
Yes, this McDonald's location features a drive-thru that operates from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sundays.
Can I order delivery from this McDonald's and what are the delivery hours?
Delivery is available daily from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 11:30 PM on Sundays.
What types of payment does McDonald's accept at this location?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa payments.
What services are offered at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app for ordering McDonald's food?
Yes, you can order through the McDonald's App available on both the Apple App Store and Google Play Store.
Where is this McDonald's located?
It's located at 3717 N Prospect Rd, Peoria Heights, Illinois 61616, United States.
What nearby places can I visit before or after dining at McDonald's?
Nearby attractions include Starbucks for coffee, Pizza Hut for pizza, and Emos for ice cream and desserts, providing a variety of dining options.
Are there any nearby health or wellness centers close to McDonald's?
Yes, nearby you can find Physical Therapist Physical Therapy, Athletico Physical Therapy, KK Spa offering massages, and Smile Nails Spa for beauty treatments.
What nearby automotive services are available near McDonald's?
Close to McDonald's, you have access to Meineke Car Care, Big Gates Auto, and Smart Start Ignition Interlock for various automotive repairs and services.