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Papa Johns Pizza

3.3
(194 reviews)

Business Details

1639 BROADWAY ST, Pekin, IL
61554, United States
(309) 353-7272

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Pekin, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Pekin pizza for any occasion. Call us for pizza delivery in Pekin or stop by 1639 BROADWAY ST for carryout to order the best pizza in Pekin, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1639 BROADWAY ST, Pekin, IL
61554, United States

Hours

Reviews

3.3
194 reviews
5 stars
71
4 stars
33
3 stars
27
2 stars
6
1 star
57

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with undercooked and poorly made pizzas, with some describing them as doughy or lacking toppings.

Customer Service

Many reviews highlighted poor customer service experiences, including rude staff, long wait times on the phone, and difficulties with order accuracy.

Delivery Issues

Numerous complaints about late deliveries, cold food upon arrival, and problems with the delivery process were noted.

Staff Performance

While some customers praised the hardworking staff, others mentioned a lack of training and professionalism, particularly during busy times.

Cleanliness

Concerns were raised about the cleanliness of the establishment, with some customers noting unsanitary conditions.
  • CS
    chase schwark
    Jan 30, 2026
    1.0
    They sent me a under cooked pizza
  • ZR
    Zachary Reed
    Dec 20, 2025
    5.0
    Papa johns accidently cut my pizza wrong but they were super nice about the mess up just had me come back for a remake. I'm leaving this review cuz they were the kindest people to me. I never gave them attitude I just said hey my pizza isn't cut into squares I just got home. Idk who but the lady that answered the phone was very nervous and I wasn't yelling at her at all or giving her attitude I was respectful toward her while she kept apologizing. The people tht work their are awesome but who ever is being rude/mean to tht lady needs to stop
  • SS
    Sniper2sword
    Oct 31, 2025
    1.0
    Spent 30 dollars on this abomination, looks like cardboard with some cheese and meat. Not ordering from here anymore
  • KB
    Kati Burgett
    Sep 22, 2025
    5.0
    Staff is great, food is always hot
  • CS
    Cortney Spencer
    Mar 19, 2021
    1.0
    I ordered our food at 6:45 finally received and got the wrong dipping sauces and a medium pepperoni in a large box instead of a large pepperoni. Then I've been trying to contact some one from their and no one has answered in over 45 min.

Brand Certified Facts from Papa Johns Pizza

This information is certified by Papa Johns Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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