At Papa Johns Pizza in Pekin, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Pekin pizza for any occasion. Call us for pizza delivery in Pekin or stop by 1639 BROADWAY ST for carryout to order the best pizza in Pekin, along with breadsticks, wings, and more!
Customers reported issues with undercooked and poorly made pizzas, with some describing them as doughy or lacking toppings.
Customer Service
Many reviews highlighted poor customer service experiences, including rude staff, long wait times on the phone, and difficulties with order accuracy.
Delivery Issues
Numerous complaints about late deliveries, cold food upon arrival, and problems with the delivery process were noted.
Staff Performance
While some customers praised the hardworking staff, others mentioned a lack of training and professionalism, particularly during busy times.
Cleanliness
Concerns were raised about the cleanliness of the establishment, with some customers noting unsanitary conditions.
CS
chase schwark
Jan 30, 2026
1.0
They sent me a under cooked pizza
ZR
Zachary Reed
Dec 20, 2025
5.0
Papa johns accidently cut my pizza wrong but they were super nice about the mess up just had me come back for a remake. I'm leaving this review cuz they were the kindest people to me. I never gave them attitude I just said hey my pizza isn't cut into squares I just got home. Idk who but the lady that answered the phone was very nervous and I wasn't yelling at her at all or giving her attitude I was respectful toward her while she kept apologizing. The people tht work their are awesome but who ever is being rude/mean to tht lady needs to stop
SS
Sniper2sword
Oct 31, 2025
1.0
Spent 30 dollars on this abomination, looks like cardboard with some cheese and meat. Not ordering from here anymore
KB
Kati Burgett
Sep 22, 2025
5.0
Staff is great, food is always hot
CS
Cortney Spencer
Mar 19, 2021
1.0
I ordered our food at 6:45 finally received and got the wrong dipping sauces and a medium pepperoni in a large box instead of a large pepperoni. Then I've been trying to contact some one from their and no one has answered in over 45 min.
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