Papa Johns Pizza

3.3
193 reviews
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Business Details

1639 BROADWAY ST, Pekin, IL
61554, United States
(309) 353-7272
https://locations.papajohns.com/united-states/il/61554/pekin/1639-broadway-st
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About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Pekin, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Pekin pizza for any occasion. Call us for pizza delivery in Pekin or stop by 1639 BROADWAY ST for carryout to order the best pizza in Pekin, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1639 BROADWAY ST, Pekin, IL
61554, United States

Hours

Reviews

3.3
193 reviews
5 stars
71
4 stars
33
3 stars
27
2 stars
6
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported issues with rude staff and poor phone support, including long wait times and unhelpful responses.

Food Quality

There were numerous complaints about undercooked or poorly made pizzas, with some customers describing their food as inedible.

Delivery Issues

Customers frequently experienced long delivery times, incorrect orders, and cold food upon arrival.

Positive Staff Feedback

Despite the negative experiences, some customers praised the staff for their kindness and willingness to correct mistakes.

Cleanliness Concerns

Several reviews mentioned cleanliness issues within the store, impacting the overall dining experience.
  • ZR
    Zachary Reed
    Dec 20, 2025
    5.0
    Papa johns accidently cut my pizza wrong but they were super nice about the mess up just had me come back for a remake. I'm leaving this review cuz they were the kindest people to me. I never gave them attitude I just said hey my pizza isn't cut into squares I just got home. Idk who but the lady that answered the phone was very nervous and I wasn't yelling at her at all or giving her attitude I was respectful toward her while she kept apologizing. The people tht work their are awesome but who ever is being rude/mean to tht lady needs to stop
  • SS
    Sniper2sword
    Oct 31, 2025
    1.0
    Spent 30 dollars on this abomination, looks like cardboard with some cheese and meat. Not ordering from here anymore
  • KB
    Kati Burgett
    Sep 22, 2025
    5.0
    Staff is great, food is always hot
  • OR
    OSK RECORDs
    Aug 11, 2025
    4.0
    Messed up one of my pizzas pretty bad but more than corrected it. The kid remaking it put 4 cups of cheese on it and it ended up being one of the best pizzas I've had from local pizza places. Clearly never going to be as good as Chicago pizza or authentic Italian pizza but it was amazing. They were more than happy to fix the order and let me keep the messed up pizza. Would have been 5 stars but the building has almost no room or seating for customers waiting. Also not the cleanest place. But I feel my rating was generous and somewhat accurate when it comes to the flavor.
  • AP
    Adam Phillips
    Aug 10, 2025
    2.0
    Ordered delivery. Wings were ordered to be well done & were not but management was quick to give them for free, thank you. Just please pay attention to your orders!! Pizza & breadsticks were on point
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Pekin, IL?

Delivery is available from 9:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.

Can I pick up my order at Papa Johns Pizza, and what are the takeout hours?

Yes, takeout is available daily from 9:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.