Papa Johns Pizza

3.3
192 reviews
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Business Details

1639 BROADWAY ST, Pekin, IL
61554, United States
(309) 353-7272
https://locations.papajohns.com/united-states/il/61554/pekin/1639-broadway-st
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About

Pizza Restaurant
At Papa Johns Pizza in Pekin, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Pekin pizza for any occasion. Call us for pizza delivery in Pekin or stop by 1639 BROADWAY ST for carryout to order the best pizza in Pekin, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
1639 BROADWAY ST, Pekin, IL
61554, United States

Hours

Reviews

3.3
192 reviews
5 stars
70
4 stars
33
3 stars
27
2 stars
6
1 star
56

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as undercooked pizza, missing toppings, and overall dissatisfaction with the taste.

Customer Service

Many reviews highlighted poor customer service experiences, including rude staff, long wait times on the phone, and difficulty resolving order issues.

Delivery Issues

Numerous complaints were made regarding late deliveries, incorrect orders, and cold food upon arrival.

Cleanliness and Hygiene

Some customers noted concerns about cleanliness in the store and the handling of food by staff.

Positive Experiences

Despite the negative feedback, there were also positive comments about specific staff members and satisfactory food experiences.
  • SS
    Sniper2sword
    Oct 31, 2025
    1.0
    Spent 30 dollars on this abomination, looks like cardboard with some cheese and meat. Not ordering from here anymore
  • KB
    Kati Burgett
    Sep 22, 2025
    5.0
    Staff is great, food is always hot
  • MM
    Miranda McFarland
    Aug 12, 2025
    1.0
    I have a video Crack roach found
  • OR
    OSK RECORDs
    Aug 11, 2025
    4.0
    Messed up one of my pizzas pretty bad but more than corrected it. The kid remaking it put 4 cups of cheese on it and it ended up being one of the best pizzas I've had from local pizza places. Clearly never going to be as good as Chicago pizza or authentic Italian pizza but it was amazing. They were more than happy to fix the order and let me keep the messed up pizza. Would have been 5 stars but the building has almost no room or seating for customers waiting. Also not the cleanest place. But I feel my rating was generous and somewhat accurate when it comes to the flavor.
  • AP
    Adam Phillips
    Aug 10, 2025
    2.0
    Ordered delivery. Wings were ordered to be well done & were not but management was quick to give them for free, thank you. Just please pay attention to your orders!! Pizza & breadsticks were on point
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Pekin, IL?

Delivery is available from 9:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.

Can I pick up my order at Papa Johns Pizza, and what are the takeout hours?

Yes, takeout is available daily from 9:30 AM to midnight Sunday through Thursday, and until 1:00 AM on Fridays and Saturdays.