McDonald's

3.3
868 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3291 Court St, Pekin, IL
61554, United States

Hours

Reviews

3.3
868 reviews
5 stars
254
4 stars
188
3 stars
179
2 stars
83
1 star
164

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.

Service Issues

Many reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff.

Cleanliness

Several customers noted that the restaurant, including the play area, was dirty and not well-maintained.

Pricing Concerns

Customers expressed dissatisfaction with high prices and perceived deceptive pricing practices.

Positive Staff Interactions

Despite the issues, some reviews mentioned friendly and helpful staff members, particularly in drive-thru service.
  • EC
    Elizabeth Cantu
    Nov 3, 2025
    1.0
    today at 11/03/2025 at 7:54am A woman at the pay window was so rude to me after I gave her a code for my order. she never gave my a receipt and rolled her eyes at me twice with a mocking tone and a shaken head. I said Please and thank you and even said I had a code Before hand but was ignored. She seemed middle aged and her hair was in a fading Red pony tail. I am not sure if she was having a bad day, but she clearly took it out on me. I am disgusted and upset that she had not only treating me that way but probably others. I wanted to get a refund right then and there, but i did not want to hold the line. I do not like supporting a location with mean employees. I HARDLY have problems with this store. I LOVE this location but I have never seen her before and the fact she acted that way was insane and will drive away customers. DO BETTER I already contacted your online services.
  • DP
    David p
    Oct 31, 2025
    1.0
    Unable to give -stars unfortunately. One of the worst McDonald's experiences ever at this one. This place was not busy at all how can you seriously not get the order right with 5 people standing around chatting. Ordered 2 double cheeseburgers, 2 10 piece nuggets and a medium fry. Got 1 burger, no BBQ sauce for the nuggets which were semi warm, and frys were way over salted. Skip this one as there are plenty of other options to to spend money at such a disappointment as I was looking to enjoy my meal that I drove 30 minutes for on way to work an 8 hour shift before I make a 3 hour drive home just to miss spending Halloween with my family.
  • KM
    Kristen Meinders
    Oct 18, 2025
    1.0
    The past couple times we have been to this mcdonalds the hamburgers has been pink , There suppoose to be in a timer it shouldn't be that hard to cook the patties correctly , Pregnant people have to have well done meat no pink this issue needs resolved , someone needs to teach the cook how to cook frozen patties Thanks
  • RD
    Russell DeJaynes
    Sep 9, 2025
    4.0
    Too expensive, but clean and fast
  • KM
    Keno Milligan
    Sep 6, 2025
    2.0
    They gave us Dr. Peppers that were literally orange, not dark brown, and tasted awful. Had them remake it and it was even worse, even more clear. Couldn’t even change the soda bib or go to a different machine to make it? Jeez.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's in Pekin, IL?

McDonald's in Pekin, IL operates from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sundays.