Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported issues with food quality, including cold items, incorrect orders, and unsatisfactory preparation.
Service Issues
Many reviews highlighted slow service, incorrect orders, and unprofessional behavior from staff.
Cleanliness
Several customers noted that the restaurant, including the play area, was dirty and not well-maintained.
Pricing Concerns
Customers expressed dissatisfaction with high prices and perceived deceptive pricing practices.
Positive Staff Interactions
Despite the issues, some reviews mentioned friendly and helpful staff members, particularly in drive-thru service.
EC
Elizabeth Cantu
Nov 3, 2025
1.0
today at 11/03/2025 at 7:54am
A woman at the pay window was so rude to me after I gave her a code for my order. she never gave my a receipt and rolled her eyes at me twice with a mocking tone and a shaken head. I said Please and thank you and even said I had a code Before hand but was ignored. She seemed middle aged and her hair was in a fading Red pony tail. I am not sure if she was having a bad day, but she clearly took it out on me. I am disgusted and upset that she had not only treating me that way but probably others. I wanted to get a refund right then and there, but i did not want to hold the line. I do not like supporting a location with mean employees. I HARDLY have problems with this store. I LOVE this location but I have never seen her before and the fact she acted that way was insane and will drive away customers. DO BETTER I already contacted your online services.
DP
David p
Oct 31, 2025
1.0
Unable to give -stars unfortunately. One of the worst McDonald's experiences ever at this one. This place was not busy at all how can you seriously not get the order right with 5 people standing around chatting. Ordered 2 double cheeseburgers, 2 10 piece nuggets and a medium fry. Got 1 burger, no BBQ sauce for the nuggets which were semi warm, and frys were way over salted. Skip this one as there are plenty of other options to to spend money at such a disappointment as I was looking to enjoy my meal that I drove 30 minutes for on way to work an 8 hour shift before I make a 3 hour drive home just to miss spending Halloween with my family.
KM
Kristen Meinders
Oct 18, 2025
1.0
The past couple times we have been to this mcdonalds the hamburgers has been pink , There suppoose to be in a timer it shouldn't be that hard to cook the patties correctly , Pregnant people have to have well done meat no pink this issue needs resolved , someone needs to teach the cook how to cook frozen patties Thanks
RD
Russell DeJaynes
Sep 9, 2025
4.0
Too expensive, but clean and fast
KM
Keno Milligan
Sep 6, 2025
2.0
They gave us Dr. Peppers that were literally orange, not dark brown, and tasted awful. Had them remake it and it was even worse, even more clear. Couldn’t even change the soda bib or go to a different machine to make it? Jeez.
What are the regular operating hours for McDonald's in Pekin, IL?
McDonald's in Pekin, IL operates from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to 11:00 PM Monday through Thursday, 5:00 AM to midnight on Friday and Saturday, and 6:00 AM to 11:00 PM on Sundays.
Can I order delivery from the Pekin McDonald's?
Yes, delivery is available daily from 5:00 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sundays.
What delivery and pickup services does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment methods are accepted at McDonald's Pekin?
Payments accepted include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's app available to order from?
Yes, customers can order via the McDonald's App available on both iOS and Android devices.
Does this location have a drive-through service?
Yes, this McDonald's location features a drive-through service for convenient ordering and pickup.
What nearby businesses can I visit before or after eating at McDonald's?
Nearby you can visit My Beautiful Balloons & Adult Fun Gifts, Athletico Physical Therapy, Your Excellense Salon, and Prometheus Tattoo for shopping, health services, beauty treatments, and tattoos respectively.
Are there nearby health and medical services close to McDonald's Pekin?
Yes, nearby optometrists include Bard Optical, Linda Mahaffey, OD, T. Dane Shelley, OD, Shweta Harvi, OD, and Marc Sarmiento, OD, providing eye care services near the McDonald's location.
What dining options are near McDonald's Pekin?
You can explore restaurants nearby such as Fast Dragon for Chinese cuisine, KENZI hibachi express for Japanese food truck options, and Buffalo Wild Wings for American bar-style dining.