Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,760 reviews
5 stars
546
4 stars
374
3 stars
349
2 stars
174
1 star
317
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including cold, stale, and improperly prepared items.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Customers frequently noted unsanitary conditions in the restaurant, including dirty tables and food areas.
Order Accuracy
A significant number of reviews mentioned that orders were often incorrect or incomplete.
- AJAaron JacobJan 1, 20264.0Happy New Years, and I must say that I am pleased with the service at this location the vast majority of the time. Today, it was quite busy at 4:30 or so, and this is understandable, but one item was left out of my order when extra time was needed to fill it. I ordered a combo, plus an extra sandwich with it, and gave into temptation on the latter. However, I did pay for this extra item, and it was left out. So, I will have to do my due dilligence and bring this up. There was one prior incident, when someone who used to work there was sympathetic to people I was at odds within my personal life, and bad service was given and disrespect was encountered. Such things have a way of catching up to people later, especially when you make a habit out of it. I doubt this incident was on purpose, but I have encountered theft at drive thrus before. All is forgiven, these things happen, but just try to do better please.
- KGKailey GodseyDec 28, 20251.0The food was sloppy and messy! And put together poorly! I manager a fast food place and this service is just ridiculous
- DMDanny McGillDec 25, 20251.0The last few times we have been here 30 minutes to close they refuse to make any food. "We are too close to closing the store. We aren't making anymore food tonight." I will stop coming here. There are plenty other options.
- BDBrittany DunnDec 13, 20251.0Got food poisoning from here. Had placed a mobile order for 20 nuggets 10 minutes ahead of time. When I arrived my food was not ready and they had to heat up the fryers (so I waited ever longer). When I came to the window, the cashier did not say hello or anything, so I said I had a mobile order for pickup. She then screams out to her coworker to drop 80 nuggets (the person in front of me must have ordered 40). Proceeds to just wave her hand and shut the window. So I assumed she wanted me to pull forward. I waited 15 minutes total for my food, went home and ate it, then got violently sick. First time at the McDonald’s location and definitely the last.
- JJJamieDec 6, 20251.0Please retrain your employees. Some of them feel that waiting 10 mins for a soda and ignoring you is acceptable customer service.
Frequently Asked Questions About McDonald's
What are the regular operating hours for this McDonald's location in Pekin, IL?
The McDonald's in Pekin, IL is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.
What are the drive-thru hours at this McDonald's?
The drive-thru is open from 5:00 AM to midnight on Monday and Sunday, and from 5:00 AM to 2:00 AM Tuesday through Saturday.
During what hours is delivery available at this McDonald's?
Delivery is available from 5:00 AM to 11:30 PM on Monday and Sunday, and from 5:00 AM to 1:30 AM Tuesday through Saturday.
What delivery and pickup services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order food from this McDonald's online?
You can order online via their delivery URL (https://mcdonalds.order.online/business/-5579) or use the McDonald's App available on iOS and Android.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's location features a drive-thru service.
Which nearby services can I visit after dining at McDonald's on Court St?
Nearby services include CVS Pharmacy for medical supplies, AutoZone for automotive parts, and Muse Inc. for beauty and spa treatments, offering convenient options after your meal.
Are there any nearby places where I can get financial services near McDonald's?
Yes, LibertyX Bitcoin ATM and The Exchange Network ATM are close by for financial and currency exchange services, and Liberty Tax offers tax-related services.
What recreational or outdoor locations are near this McDonald's in Pekin?
The Illinois River in Pekin is nearby, providing opportunities for fishing and other outdoor sports and recreational activities.