McDonald's

3.4
1747 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1013 Court St, Pekin, IL
61554, United States

Hours

Reviews

3.4
1,747 reviews
5 stars
543
4 stars
373
3 stars
347
2 stars
173
1 star
311

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude employees, slow service, and incorrect orders, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted issues with food being cold, stale, or improperly prepared, including raw meat and rotten ingredients.

Cleanliness

The restaurant was often described as dirty, with unclean tables and unsanitary conditions noted by multiple customers.

Order Accuracy

A significant number of customers experienced problems with their orders being incorrect or incomplete, indicating a lack of attention to detail.

Mixed Experiences

While some customers enjoyed their meals and found the staff friendly, these positive experiences were overshadowed by the overall negative feedback.
  • TE
    Tabitha Everett
    5 days ago
    2.0
    Ordered 2 lrg cappuccinos and cups where only filled half way...manager said there was nothing she can do
  • SS
    Shanon Wolf Street
    Nov 5, 2025
    3.0
    Never get my coffee right
  • BM
    Bridget Ann Elise Miner
    Oct 27, 2025
    1.0
    It seems that hes a manager, but this Aiden kid either needs to learn to be a good person or he needs fired. Im sick of standing in line or waiting for my food always hearing the way he talks to his employees is embarrassing. Within the last 6 months, anytime I come in on night, hes who is there, and he treats his employees on shift like crap, the way he speaks to them is disgusting. He either needs to go back through training or he needs fired, bottom line.
  • LW
    Laura Wesso
    Oct 12, 2025
    1.0
    manager shorted us on change at the first window a whole dollar, argued when brought up then handed us a half full cappuccino because “they don’t have frapes right now so that’s what they’re ringing them up as” so you wasted my money not once but twice and didn’t want to solve either issue? i’m actually speechless, that’s basic business 101
  • JB
    Jay B
    Oct 11, 2025
    1.0
    If I could give zero stars, I definitely would. Waited FOREVER for food on a Friday night. This isn't your first rodeo for a Fri night, schedule make staff. Food was wrong, had to wait FOREVER TWICE. Super gross inside as well as outside. Rude employees. Food even tasted old. NEVER again.

Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location in Pekin, IL?

The McDonald's in Pekin, IL is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.

What are the drive-thru hours at this McDonald's?

The drive-thru is open from 5:00 AM to midnight on Monday and Sunday, and from 5:00 AM to 2:00 AM Tuesday through Saturday.