Jimmy John's

3.9
284 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2925 Court St, Pekin, IL
61554, United States

Hours

Reviews

3.9
284 reviews
5 stars
164
4 stars
37
3 stars
19
2 stars
16
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly in the drive-thru and delivery, with some stating it took much longer than expected.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints regarding these mistakes.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others expressed disappointment with stale ingredients and inconsistent quality.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rudeness and lack of assistance from management.
  • ZR
    Zachary Reed
    2 days ago
    2.0
    Walked in to pay and pick up my order they realized they forgot to make the wrap, and didn't even make the drinks was gonna let me go without the wrap and drinks and this was almost a $70 meal why can't you read the receipt and just make what is paid for I don't understand how hard it is to read a receipt
  • AH
    Adam Hammond
    Dec 21, 2025
    1.0
    I would give ZERO stars if I could. Every. Single. Time. They mess up my order! Order it toasted, its not toasted. Sandwich is supposed to have hot peppers, they NEVER put hot peppers on here. I'll be calling my bank for a chargeback. This is ridiculous.
  • TR
    Tracey R
    Nov 2, 2025
    1.0
    The drive-thru takes forever. No workers. Definitely not freaky fast.. and the gloves they used to make the sandwiches they touch the money and credit cards with too. Disgusting.
  • MM
    Matt Mason
    Aug 7, 2025
    1.0
    Just drop off the food and go don't even knock
  • MJ
    Micki Jackson
    Mar 21, 2021
    5.0
    Always great here. The employees are always friendlt