Many customers reported slow service, particularly in the drive-thru and delivery, with some stating it took much longer than expected.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor handling of complaints regarding these mistakes.
Food Quality
While some customers praised the freshness and taste of the sandwiches, others expressed disappointment with stale ingredients and inconsistent quality.
Customer Service
Feedback on customer service was mixed, with some praising friendly staff while others reported rudeness and lack of assistance from management.
ZR
Zachary Reed
2 days ago
2.0
Walked in to pay and pick up my order they realized they forgot to make the wrap, and didn't even make the drinks was gonna let me go without the wrap and drinks and this was almost a $70 meal why can't you read the receipt and just make what is paid for I don't understand how hard it is to read a receipt
AH
Adam Hammond
Dec 21, 2025
1.0
I would give ZERO stars if I could. Every. Single. Time. They mess up my order! Order it toasted, its not toasted. Sandwich is supposed to have hot peppers, they NEVER put hot peppers on here. I'll be calling my bank for a chargeback. This is ridiculous.
TR
Tracey R
Nov 2, 2025
1.0
The drive-thru takes forever. No workers. Definitely not freaky fast.. and the gloves they used to make the sandwiches they touch the money and credit cards with too. Disgusting.
MM
Matt Mason
Aug 7, 2025
1.0
Just drop off the food and go don't even knock
MJ
Micki Jackson
Mar 21, 2021
5.0
Always great here. The employees are always friendlt