Dunkin'

3.9
451 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Park Ridge, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
742 W Higgins Rd, Park Ridge, IL
60068, United States

Hours

Reviews

3.9
451 reviews
5 stars
245
4 stars
80
3 stars
43
2 stars
11
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members are frequently praised for their friendliness and helpfulness, with specific mentions of employees like Ashley, Aldric, and Hector providing exceptional service.

Order Accuracy

There are numerous complaints about incorrect orders, particularly with mobile orders and specific drink requests not being fulfilled correctly.

Cleanliness

Several reviews highlight issues with cleanliness, including dirty bathrooms and unkempt outdoor areas, which detracts from the overall experience.

Speed of Service

While some customers report quick service, others mention slow service and long wait times, especially during busy periods.

Payment Issues

Customers express frustration over the refusal to accept cash payments, which has led to negative experiences.
  • GN
    Ginja Ninja
    1 day ago
    5.0
    Dunkin delivers a consistently positive experience thanks to its fresh coffee, diverse menu, and speedy service. From the moment you walk in, the aroma of freshly brewed coffee and the sight of signature donuts create a welcoming atmosphere that acts as a morning pick-me-up and a reliable destination for quick bites any time of day. The friendly staff are attentive and do a wonderful job making sure each order is accurate and prepared quickly, even during the busiest hours��.A standout feature is the wide selection of bakery items, seasonal specials, and customizable drinks, ensuring there’s something new to try with every visit��. Whether you’re in the mood for a classic glazed donut or one of Dunkin’s inventive croissant sandwiches, the food is always fresh and satisfying. The mobile app and drive-thru options add extra convenience, making it easy to grab your favorites on the go�.Dunkin’s commitment to quality and customer service keeps regulars coming back, while the upbeat, welcoming retail environment makes for an all-around pleasant experience��. For coffee lovers and donut fans alike, Dunkin remains a top choice for a quick, delicious bite and great value. Live your best life!
  • VK
    Vlado Kojić
    Oct 15, 2025
    5.0
    Nice
  • JW
    Jess Wood
    Sep 8, 2025
    5.0
    The staff here are always so friendly and wonderful. I stop in several times a week and they know who I am by now. My drinks are always perfect. Sometimes the other customers are being complete jerks and the staff simply do not deserve that. I came here to say thanks and I see y'all 🥹
  • RR
    R
    Sep 1, 2025
    5.0
    Today being Labor Day— these people were fast. I thought I was going to wait a while since there was a line and a crowd. Got my drink ice cold and my food nice and warm. Thank you!
  • JG
    Jose Garcia
    Jul 21, 2025
    1.0
    Young kid with tattoos on neck with curly hair got very rude and violent in front of my granddaughter today about 1 hour ago. Very rude . My granddaughter wanted to taste the ice cream and the young man wanted me to pay for the ice cream first telling me that it’s a store and you pay first very rude and very unprofessional will not be coming back ever again to the store in the future when he does go to a professional business job. I hope he does not treat the business or customers that way ever again he should lose his job

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Park Ridge, IL?

Dunkin' in Park Ridge, IL is open daily from 4:30 AM to 10:00 PM.

Does this Dunkin' location offer delivery service?

Yes, this Dunkin' location offers delivery service daily from 5:00 AM to 2:00 PM.