Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Park Ridge, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unhelpful staff, with frequent complaints about order mistakes and poor handling of customer concerns.
Food Quality
Several reviews highlighted issues with food safety and quality, including cold food, incorrect orders, and unsanitary practices.
Cleanliness
Multiple customers noted that the establishment was often dirty, with concerns about hygiene and overall cleanliness.
Order Accuracy
A significant number of reviews mentioned that orders were frequently incorrect or incomplete, leading to customer frustration.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service during their visits, indicating that experiences can vary.
FD
Farheen Danish
Nov 14, 2025
1.0
The atmosphere was so bad... I took crosant it was not baked properly ... not good customer service ..I don't recommend it. It's better to drink coffee somewhere else rather than chose Dunkin .
NN
Nen
Oct 23, 2025
2.0
Change of management and staff here and the quality has decreased dramatically. Very rude people operating the register and getting orders wrong every time I go there. I miss the old staff. The food is also cold. Do better this is a busy place. This morning I witnessed them actually make three customers leave before they ordered. The door to the bathroom was locked and nobody was in there and the customer needed to use it.And they wouldn't open the door for him. The same rude lady said sir.I don't know and just walked away.
NT
Nicolett Tarnorutskaya
Oct 11, 2025
3.0
often forget details of the order, even if it’s not complex.
JJ
James
Sep 12, 2025
1.0
Waited for door dash during rush hour; had to wait for over half an hour although the food looked ready;
AS
Azeem Syed
Aug 31, 2025
5.0
I experienced a top class customer service. Both front desk associates (Christian / Kat ) were awesome accommodating my requests of customizing the ordered items and prepared it just right. I recommend this place. 👍
What are the regular operating hours for Dunkin' in Park Ridge, IL?
Dunkin' in Park Ridge, IL is open from 5:00 AM to 8:00 PM Monday, Tuesday, Wednesday, Friday, and Saturday; 5:00 AM to 10:00 PM on Thursday; and from 6:00 AM to 8:00 PM on Sunday.
Does this Dunkin' location offer breakfast and lunch options?
Yes, this Dunkin' serves breakfast, lunch, and brunch meals to satisfy your hunger throughout the day.
Can I order ahead using a mobile app for this Dunkin' store?
Yes, you can order ahead quickly using the Dunkin’ mobile app available on both iOS and Android platforms.
Is delivery or curbside pickup available at this Dunkin' location?
This Dunkin' offers delivery and curbside pickup services for convenient ordering and pickup.
What are some of the specialty items I can try during the holiday season at this Dunkin'?
During the holiday season, you can enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a Berry Sangria Refresher.
Are there options for coffee, donuts, and breakfast sandwiches at this Dunkin'?
Yes, Dunkin' offers a variety of espresso, coffee, donuts, breakfast sandwiches, and tea to satisfy your cravings.
Does this Dunkin' location have a drive-thru service?
No, this Dunkin' location does not have a drive-thru service available.
What are some nearby medical and wellness centers customers might visit along with Dunkin'?
Nearby medical and wellness centers include Awesome Dentistry, Chiropractic & Acupuncture Center, Signature Smiles of Park Ridge, Willow Wellness Center, KT Dental, The Derm, and Vitality Wellness Studio.
Which nearby places can help customers with financial or currency exchange services when visiting Dunkin'?
Customers can visit Digital Cash 2 Go for ATM services and Dempster Landings Currency Exchange for currency exchange needs, both located near Dunkin'.
Are there any nearby dining options if I want to try something different from Dunkin'?
Yes, nearby dining options include Subway for sandwiches and Andrew's Open Pit offering American cuisine, both within close proximity to Dunkin'.