Dunkin'

3.8
398 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Park Ridge, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2606 Dempster St, Park Ridge, IL
60068, United States

Hours

Reviews

3.8
398 reviews
5 stars
189
4 stars
78
3 stars
50
2 stars
19
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with frequent complaints about order mistakes and poor handling of customer concerns.

Food Quality

Several reviews highlighted issues with food safety and quality, including cold food, incorrect orders, and unsanitary practices.

Cleanliness

Multiple customers noted that the establishment was often dirty, with concerns about hygiene and overall cleanliness.

Order Accuracy

A significant number of reviews mentioned that orders were frequently incorrect or incomplete, leading to customer frustration.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good service during their visits, indicating that experiences can vary.
  • FD
    Farheen Danish
    Nov 14, 2025
    1.0
    The atmosphere was so bad... I took crosant it was not baked properly ... not good customer service ..I don't recommend it. It's better to drink coffee somewhere else rather than chose Dunkin .
  • NN
    Nen
    Oct 23, 2025
    2.0
    Change of management and staff here and the quality has decreased dramatically. Very rude people operating the register and getting orders wrong every time I go there. I miss the old staff. The food is also cold. Do better this is a busy place. This morning I witnessed them actually make three customers leave before they ordered. The door to the bathroom was locked and nobody was in there and the customer needed to use it.And they wouldn't open the door for him. The same rude lady said sir.I don't know and just walked away.
  • NT
    Nicolett Tarnorutskaya
    Oct 11, 2025
    3.0
    often forget details of the order, even if it’s not complex.
  • JJ
    James
    Sep 12, 2025
    1.0
    Waited for door dash during rush hour; had to wait for over half an hour although the food looked ready;
  • AS
    Azeem Syed
    Aug 31, 2025
    5.0
    I experienced a top class customer service. Both front desk associates (Christian / Kat ) were awesome accommodating my requests of customizing the ordered items and prepared it just right. I recommend this place. 👍

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Park Ridge, IL?

Dunkin' in Park Ridge, IL is open from 5:00 AM to 8:00 PM Monday, Tuesday, Wednesday, Friday, and Saturday; 5:00 AM to 10:00 PM on Thursday; and from 6:00 AM to 8:00 PM on Sunday.

Does this Dunkin' location offer breakfast and lunch options?

Yes, this Dunkin' serves breakfast, lunch, and brunch meals to satisfy your hunger throughout the day.