Chipotle Mexican Grill

3.4
677 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Park Ridge is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
119 S Northwest Hwy, Park Ridge, IL
60068, United States

Hours

Reviews

3.4
677 reviews
5 stars
260
4 stars
127
3 stars
66
2 stars
44
1 star
180

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's unsanitary conditions, with dirty tables and floors being a common complaint.

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and mistakes with orders.

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes, noting that they felt shortchanged compared to other locations.

Management Issues

Several reviews pointed to poor management and lack of training for staff, leading to disorganization and a negative customer experience.
  • MF
    Meg Farquhar
    2 days ago
    1.0
    They are so slow
  • FB
    Frank Bertucci
    Jan 2, 2026
    2.0
    "We ran out of forks" Lol
  • JL
    Jay Lutgen
    Dec 23, 2025
    1.0
    I was visiting from out of town, and this was one of the dirtiest Chipotle locations I’ve encountered. Most of the tables and dining areas were left unclean. While I understand for some employees this may be their first job, the level of training appears inadequate. Portion sizes between our two bowls and one burrito were noticeably inconsistent. Even though there was no line, the employee rushed through our order, which made the experience feel careless. Overall, I regret choosing to stop at this location.
  • AA
    Adrian
    Oct 26, 2025
    1.0
    Ordered thru the app for pickup, not only I received half portions but also not fresh tasting. There is not even an option on the app to get the refund.
  • WW
    Wikiiitoria
    Sep 18, 2025
    3.0
    Always order online from this location as it is close to my job. Today 2 items were missing from my order....never received the items I paid for. Very dissappinting

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Park Ridge serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours for Chipotle Mexican Grill in Park Ridge?

Chipotle Park Ridge is open daily from 10:45 AM to 10:00 PM.