Chipotle Park Ridge is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and lacking urgency.
Food Portions
Many customers complained about small food portions, often feeling they were not receiving value for their money.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and floors, contributing to a negative dining experience.
Order Accuracy
Several customers reported issues with incorrect orders and missing items, indicating a lack of attention to detail.
Management Issues
Reviews pointed to poor management and training, with many suggesting that the staff lacked proper guidance and motivation.
AA
Adrian
Oct 26, 2025
1.0
Ordered thru the app for pickup, not only I received half portions but also not fresh tasting. There is not even an option on the app to get the refund.
AU
A Google User
Oct 3, 2025
5.0
It was easy to split the check.
WW
Wikiiitoria
Sep 18, 2025
3.0
Always order online from this location as it is close to my job. Today 2 items were missing from my order....never received the items I paid for. Very dissappinting
JA
Jaylin Awdisho
Sep 18, 2025
1.0
They threw out half of my burrito after failing to wrap it three times.
IG
iliana Gangi
Sep 7, 2025
2.0
They had dirty tables , no ice in soda machine … nobody takes care of Restaurant Bad management . . Also service was ok
. So crazy how expensive has become .
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Park Ridge serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in Park Ridge?
Chipotle Park Ridge is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Park Ridge offer delivery or pickup services?
Yes, Chipotle Park Ridge offers both in-store pickup and delivery services.
How can I place an online order for Chipotle Park Ridge?
You can place an online order through their official order website at https://order.chipotle.com/ or via the Chipotle mobile app.
Where is Chipotle Mexican Grill located in Park Ridge?
It is located at 119 S Northwest Hwy, Park Ridge, IL 60068, south of Touhy across from IHOP.
Does Chipotle Park Ridge accept gift cards and credit cards?
Yes, Chipotle Park Ridge accepts gift cards and credit cards for payment.
What are some nearby restaurants to Chipotle Park Ridge?
Nearby restaurants include Potbelly Sandwich Shop, More Than Pasta, Jimmy John's, Oberweis, The Original Pancake House, Panera Bread, Starbucks, Jersey Mike’s Subs, and Al’s Italian Beef.
Are there any nearby medical or health facilities around Chipotle Park Ridge?
Yes, Physicians Immediate Care, Sarena Eyecare, Inc., Uptown Chiropractic Clinic, Chicago Surgical Specialists, Dr. John P Kenney D.D.S., and Elements Massage are close by for medical and wellness needs.
What nearby places could I visit before or after eating at Chipotle Park Ridge?
You might visit WineStyles Park Ridge for shopping and liquor, Massage Envy for relaxation, Salon Twenty Three or Salon 127 for beauty treatments, or Rocky Mountain Chocolate Factory for sweets.
How can I follow Chipotle Mexican Grill Park Ridge on social media?
You can follow them on Facebook at ChipotleParkRidge, on Instagram at @chipotle, on Twitter at @ChipotleTweets, on Pinterest, and on their YouTube channel.