Chipotle Park Ridge is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted the restaurant's unsanitary conditions, with dirty tables and floors being a common complaint.
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and mistakes with orders.
Portion Sizes
Many customers expressed dissatisfaction with the small portion sizes, noting that they felt shortchanged compared to other locations.
Management Issues
Several reviews pointed to poor management and lack of training for staff, leading to disorganization and a negative customer experience.
MF
Meg Farquhar
2 days ago
1.0
They are so slow
FB
Frank Bertucci
Jan 2, 2026
2.0
"We ran out of forks"
Lol
JL
Jay Lutgen
Dec 23, 2025
1.0
I was visiting from out of town, and this was one of the dirtiest Chipotle locations I’ve encountered. Most of the tables and dining areas were left unclean. While I understand for some employees this may be their first job, the level of training appears inadequate. Portion sizes between our two bowls and one burrito were noticeably inconsistent. Even though there was no line, the employee rushed through our order, which made the experience feel careless. Overall, I regret choosing to stop at this location.
AA
Adrian
Oct 26, 2025
1.0
Ordered thru the app for pickup, not only I received half portions but also not fresh tasting. There is not even an option on the app to get the refund.
WW
Wikiiitoria
Sep 18, 2025
3.0
Always order online from this location as it is close to my job. Today 2 items were missing from my order....never received the items I paid for. Very dissappinting
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Park Ridge serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill in Park Ridge?
Chipotle Park Ridge is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Park Ridge offer delivery or pickup services?
Yes, Chipotle Park Ridge offers both in-store pickup and delivery services.
How can I place an online order for Chipotle Park Ridge?
You can place an online order through their official order website at https://order.chipotle.com/ or via the Chipotle mobile app.
Where is Chipotle Mexican Grill located in Park Ridge?
It is located at 119 S Northwest Hwy, Park Ridge, IL 60068, south of Touhy across from IHOP.
Does Chipotle Park Ridge accept gift cards and credit cards?
Yes, Chipotle Park Ridge accepts gift cards and credit cards for payment.
What are some nearby restaurants to Chipotle Park Ridge?
Nearby restaurants include Potbelly Sandwich Shop, More Than Pasta, Jimmy John's, Oberweis, The Original Pancake House, Panera Bread, Starbucks, Jersey Mike’s Subs, and Al’s Italian Beef.
Are there any nearby medical or health facilities around Chipotle Park Ridge?
Yes, Physicians Immediate Care, Sarena Eyecare, Inc., Uptown Chiropractic Clinic, Chicago Surgical Specialists, Dr. John P Kenney D.D.S., and Elements Massage are close by for medical and wellness needs.
What nearby places could I visit before or after eating at Chipotle Park Ridge?
You might visit WineStyles Park Ridge for shopping and liquor, Massage Envy for relaxation, Salon Twenty Three or Salon 127 for beauty treatments, or Rocky Mountain Chocolate Factory for sweets.
How can I follow Chipotle Mexican Grill Park Ridge on social media?
You can follow them on Facebook at ChipotleParkRidge, on Instagram at @chipotle, on Twitter at @ChipotleTweets, on Pinterest, and on their YouTube channel.