Customers frequently reported slow service, long wait times, and incorrect orders, especially during busy hours.
Food Quality
While many reviews praised the food as hot and fresh, there were complaints about cold food, missing ingredients, and inconsistent quality.
Cleanliness
Several customers noted cleanliness issues, including dirty dining areas and restrooms, impacting their overall experience.
Staff Performance
Some staff members received positive feedback for their friendliness and helpfulness, while others were criticized for rudeness and lack of urgency.
AA
Amanda Andrews (AA)
Feb 11, 2026
5.0
It's ok
DD
Dawson Duke
Oct 31, 2025
1.0
Visited on 20/31/2025. Terrible experience. This is the third chance I have given this location and they don’t fail to disappoint every single time. This time they were out of honey bbq, any drink that wasn’t diet or zero sugar (including tea), and baked potatoes. The register was backed up and the worker on counter had no sense of urgency. We waited in line while flies buzzed around us and flew in out of the cookie box on the counter (landing on the cookies too).When we finally got our order in, they served the people behind us first (same size group as us with a very similar order) and put out multiple drive thru orders in the ~15 minutes it took for our food to come up. When we got it and tried to find a place to sit, we had a hard time finding a clean table but eventually did. That’s when I noticed they’d put lettuce on my chili cheese fries. Don’t bother going here. Drive the extra 20 minutes to Marshall if you want Wendy’s.
JC
Jennifer Cannon
Oct 9, 2025
4.0
Went through drive thru and the lady was very nice and smiled. The food was fresh as well.
AA
Alexis
Oct 8, 2025
5.0
Katey was absolutely perfect. She made us feel welcomed and was swift to correct errors in our orders, it was obvious they were training a couple new people. I have to give it to Katey she was the highlight of the entire Wendy's experience! (I live 2.5 hours away and drive over 2k miles a week for work I go to two to three different establishments a day for breakfast, lunch and dinner, coffee etc and spending time to review others is not something I have time for but Katey earned the effort)
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's in Paris, IL?
The drive-through at this Wendy's is open Monday to Thursday and Sunday from 6:30 AM to 10:00 PM, and on Friday and Saturday from 6:30 AM to 11:00 PM.
Does the Wendy's in Paris, IL serve breakfast?
Yes, this location serves breakfast. You can order breakfast combos, sandwiches, coffee and sides via the app or website.
How can I place an order online or via an app for Wendy's in Paris?
You can order online at https://order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options are accepted at Wendy's in Paris, IL?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is Wendy's in Paris, IL currently open?
Yes, this Wendy's location is open and committed to serving quality food every day through dine-in, drive-thru, and delivery where available.
How can I contact Wendy's in Paris, IL for questions or feedback?
You can call the location directly at (217) 463-2254 or reach their Customer Care team via the live chat on their Contact page at https://www.wendys.com/contact-us.
Are there delivery options available at this Wendy's in Paris, IL?
Yes, delivery is available where offered. You can check delivery availability by using the app or visiting https://order.wendys.com and entering your address.
What other services are located near Wendy's in Paris, IL?
Nearby you will find automotive dealers like Diepholz Auto Group, medical services such as Paris Clinic and Family Medical Center, as well as retail stores like Dollar General.
Can customers visiting Wendy's in Paris stop by local attractions or services nearby?
Yes, customers can visit nearby places such as Cornerstone Baptist Church for community events or the Edgar County Emergency Services for public assistance.
Are there convenient services like gas stations or accommodations near Wendy's in Paris?
Yes, Speedway gas station is nearby for fueling needs, and Maple Ridge Properties LHDC offers lodging options close to the Wendy's location.
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