Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
270 reviews
5 stars
109
4 stars
69
3 stars
45
2 stars
16
1 star
31
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with cold, poorly prepared food and incorrect orders.
Service Issues
Many reviews highlighted rude staff, long wait times, and inconsistent service quality.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and trash.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items like ice cream and shakes.
Pricing Concerns
Numerous reviews mentioned high prices relative to the quality of food, with some feeling it was not worth the cost.
- KHKenzi HaarmanOct 28, 20251.0You'd expect to get all your food the first go around if you pay $40 right? Not at all, and dont worry when you come back to get your food it wont be presentable or like you asked.
- DWDakota WalkerOct 27, 20255.0I come here all the time they have great food the people are nice and very helpful my kids a picky eater this place takes it into consideration
- ARAnonymous reviewerSep 19, 20251.0Worker completely rude and was eating in the drive through between taking my money and giving me my food. She was in her phone and talking with other staff instead of getting my food. When I got my food, the order was completely wrong and cold except for the cheeseburger, it was microwaved and gross, bun was chewy from the microwave.Store is dirty.
- AGAprils GemailAug 17, 20251.0They can't get anything right anymore. And they don't seem to care. Save your time, money, and sanity and just skip this one
- JMJeremy MatthewAug 17, 20251.0The chicken tenders were about the size of my finger. Which would be okay if I was paying $5 but I paid $11 for a 4 piece. I worked at DQ in a different location not too long ago and the tenders were a lot better sized than these. They employees were like statues. They didn’t talk to you, greet you, or tell you to have a good day. And last but not least the bathroom was gross. The toilet hadn’t been cleaned and there was an overflow of trash.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Pana, IL?
Dairy Queen Grill & Chill in Pana, IL is open daily from 10:00 AM to 10:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for customer convenience.
What types of food and treats are Dairy Queen Grill & Chill known for?
They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes, malts, and ice cream cakes via DQCakes.com.
Can families with children visit Dairy Queen Grill & Chill?
Yes, the location is family-friendly and welcomes children, with seating available indoors and outdoors.
Is there seating available at Dairy Queen Grill & Chill?
Yes, both indoor and outdoor seating are available for guests.
Are restrooms available for customers at Dairy Queen Grill & Chill?
Yes, the location has restrooms available for customer use.
Where is Dairy Queen Grill & Chill located in Pana?
It is located at 333 W 2nd St, Pana, IL 62557-1321, USA.
Are there any notable places near Dairy Queen Grill & Chill that customers might visit?
Yes, nearby places include Celebration Community Church, Salon 400 for hair and beauty services, and Casey's General Store for convenience shopping and gas.
How can I use nearby transit or landmarks to find Dairy Queen Grill & Chill?
You can use landmarks such as Pana's Celebration Community Church and nearby Casey's General Store to locate Dairy Queen Grill & Chill on W 2nd St easily.
Are there any nearby stores for additional shopping after visiting Dairy Queen Grill & Chill?
Yes, Walmart and Candy's Flower Shop are nearby and offer photography services, retail shopping, flowers, and gifts, making them great places to visit after enjoying your meal.