Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 9652 W 131st St, Palos Park, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today!
Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (708) 361-8880. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.1
558 reviews
5 stars
303
4 stars
121
3 stars
56
2 stars
22
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service experiences, particularly with specific staff members who were described as rude or unhelpful.
Product Quality
Several customers reported issues with the quality of food items, particularly in the deli and produce sections, citing bland or expired products.
Store Cleanliness
While some customers praised the cleanliness of the store, others noted that it could be improved, particularly regarding the floors.
Staff Friendliness
Despite negative experiences, many customers appreciated friendly and helpful staff members, particularly in the deli and bakery departments.
Inventory Issues
Customers frequently mentioned problems with stock availability and organization, including expired items and a lack of certain products.
- ELErin LonerganNov 26, 20251.0Just had the worst experience of my life with Drive Up and Go. Usually Jewel is great and has quality service. Tonight they did not. They didn’t have the hot meal items that I ordered. Fine. The other part of my order was soda. The guy that I spoke to in DUG told me he would take care of it and give me the 4 pops I ordered and a Ginger Ale to complete the deal Buy 2 Get 3 free. When I get there, I call in as i see that the entire order was refunded. They told me that the order wasn’t replaced as they said they would. The guy left without doing what he said he would. I was then asked to come inside to pay for a new order. It’s 34 degrees outside and I had just gotten off work. This is why I chose DUG. To not have to get out of my car. Once inside I paid for the soda and was asked where my cart was. Basically telling me I’m supposed to take it to my own car. Why am I doing your job for you? I asked them to bring it and one of the staff did. I didn’t feel right about the experience and ended up calling back to speak to the grocery manager. He couldn’t have cared less. He said he would look into it. I said “are you going to call me back?” And he replied “what are you looking for?” A full refund. For the nonsense. Then he tells me to hang on and forgets to mute the phone. He’s attempting to get ahold of DUG department. “I have a girl on the phone who just came in for soda. And idk what she wants. I think she’s looking for the whole order free. She’s on line 1.” Then without saying anything he transfers me to DUG. I wait for 15 min on hold. And the phone disconnected. I will never use this Jewel again and plan on speaking to the Store Director about the highly unprofessional behavior and bad experience. Where is the customer service in this? Why am I doing your job? Not a Happy customer.
- ABAleksandra BenitezNov 13, 20255.0Great sale prices, great product
- BPBeata PawlikNov 13, 20254.0I like this jewel except one thing. If you compare this store to other jewels in our area the flower section is very poor. Especially plants in pot. Below $20 you can't buy anything nice. For example for small gift. Unfortunately this jewel is on my way to work and I always have a problem to pick something worth of the price.
- GKGia KlimeNov 2, 20255.0Just talked to the manager Matt from the store about some product. He was so helpful. He did not rush me off the phone He was kind and every time I am in that area and go to this Jewel. It’s always clean. Well stocked. everyone is friendly and helpful. Sincerely. Tracy. Aka. Gia. Thank you Matt.
- KMKelly MyronOct 26, 20251.0Very poor customer service
Frequently Asked Questions About Jewel-Osco
Does Jewel-Osco accept SNAP EBT?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Jewel-Osco near me accept Apple Pay?
Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!
Does Jewel-Osco near me have a pharmacy?
Yes, Jewel-Osco located at 9652 W 131st St, Palos Park, IL has a pharmacy.
How do you use Jewel-Osco Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Jewel-Osco for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Jewel-Osco located at 9652 W 131st St, Palos Park, IL hiring?
Jewel-Osco is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Jewel-Osco now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Jewel-Osco accept SNAP EBT for grocery purchases?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases both in-store and for delivery or Drive Up & Go™ pickup orders.
Is a COVID-19 vaccine appointment required at Jewel-Osco in Palos Park?
Yes, an appointment is required based on local health department guidelines. Eligibility and scheduling can be checked at www.jewelosco.com/covid-19.
What are the operating hours for Jewel-Osco at 9652 W 131st St, Palos Park, IL?
Jewel-Osco is open daily from 6:00 AM to midnight, with adjusted holiday hours. It is closed on Christmas Day.
What payment methods does Jewel-Osco accept?
Jewel-Osco accepts a variety of payment options including Apple Pay, American Express, Visa, Mastercard, Discover, cash, checks, and several mobile pay options.
Does Jewel-Osco in Palos Park have a pharmacy?
Yes, the Jewel-Osco store at 9652 W 131st St has a full-service pharmacy for immunizations and prescription refills.
What pickup and delivery services are offered by Jewel-Osco?
Jewel-Osco offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Can I order bakery or deli items ahead of time at Jewel-Osco?
Yes, you can use the Order Ahead service online to have bakery or deli items ready when you arrive.
What nearby financial services can I access close to Jewel-Osco?
Nearby options include Huntington Bank, TCF Bank, Coinme for cryptocurrency services, and Western Union for money transfers, all convenient for your banking and financial needs when visiting Jewel-Osco.
Are there nearby sushi restaurants to visit before or after shopping at Jewel-Osco?
Yes, you can enjoy sushi at nearby restaurants like ZENSHI Handcrafted Sushi and Mizu Sushi House within close proximity to Jewel-Osco.
Where can I find local real estate agents near Jewel-Osco in Palos Park?
Several real estate professionals such as Evelyn Heirigs Re/Max 10, Grace Pawlikowski, and The Thomas Domasik Real Estate Team Remax 10 are located near Jewel-Osco for your real estate needs.