Dunkin'

3.6
231 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Palos Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
13029 S Lagrange Rd, Palos Park, IL
60467, United States

Hours

Reviews

3.6
231 reviews
5 stars
106
4 stars
46
3 stars
17
2 stars
7
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with multiple instances of orders being taken incorrectly or with attitude.

Order Accuracy

Frequent complaints about incorrect orders and items missing from orders, leading to customer frustration.

Cleanliness

Concerns raised about cleanliness, particularly in food preparation areas, with reports of unsanitary conditions.

Service Speed

Customers noted slow service times, especially during peak hours, with long waits reported in both drive-thru and in-store.

Positive Experiences

Some customers praised specific staff members for their friendliness and efficiency, indicating that experiences can vary significantly.
  • MK
    m k
    1 day ago
    1.0
    honestly i tried to give this place the benefit of the doubt. but when there are 3 employees inside with no customers why am i waiting for my order when i placed it online 15 minutes ago? i’m also just a shift worker trying to get breakfast before my job but seems like i can’t do that because no one cares about anything here.
  • PG
    Patty G-Sal
    Nov 10, 2025
    5.0
    Best breakfast sandwich I've had from a Dunkin
  • EV
    Enrique Verduzco
    Oct 26, 2025
    1.0
    Ordered a ham and cheese croissant, everything was good until I bit through plastic that was inside the croissant. This is actually the second time I’ve had this happened but from a different location. I was actually chocking on the plastic.
  • AJ
    Asmaa Jaber
    Oct 7, 2025
    1.0
    So I'm really mad I was talking to the worker and I told her I order the 3 dollar half dozen deal,I went to pay and she charge me for a dozen but I told her I order 3 dollar half dozen and she told me to pull to the side and I went down and I told her what was going on and she yelled at me to tell her to tell her next time if I wanted a deal from the app. But I already did tell her more than once so I am very mad.
  • LA
    Lolipop Amazing
    Sep 15, 2025
    5.0
    Very friendly here

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Palos Park, IL?

Dunkin' in Palos Park is open Monday through Saturday from 5:00 AM to 7:00 PM, and Sunday from 5:00 AM to 6:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.