Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,224 reviews
5 stars
543
4 stars
237
3 stars
182
2 stars
83
1 star
179
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Staff Performance
While some customers praised friendly and professional staff, others reported rude behavior and poor customer service.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others received cold or poorly prepared items.
Cleanliness
Several reviews noted cleanliness issues within the restaurant, impacting the overall dining experience.
- AAAlbert AbneyNov 15, 20252.0THE GENERAL MANAGER GABY HIRES ALOT OF KIDS THAT TALK MORE THAN THEY WORK. MY FOOD ALWAYS WRONG!!
- MMMarisolAug 14, 20252.0Genuinely takes forever to get your food, I mean McDonald’s is McDonald’s but it’s a little ridiculous. 12 minutes for large fry once, 15 for 5 dollar meal
- LLLifeAug 11, 20251.0slowest mcdonalds ever
- RHRodney HarmonJul 22, 20255.0Quick service and good food
- JJjeremyJul 16, 20251.0They always forget stuff. Then they say they can't issue a refund even though you purchased it online they want you to come to the store. I would suggest using another McDonald's. It's happened multiple times and they always say they will give you the food the next time you come in. I don't understand how you're just going to show two weeks later and say hey remember you forgot to give me half my order could you give me that now. What do I do about the people now that didn't get their food?
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's in Palos Hills, IL?
McDonald's delivers Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to midnight, and Saturday from 6:00 AM to midnight.
Does McDonald's in Palos Hills offer drive-through service?
Yes, the drive-through is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to midnight, and Saturday from 6:00 AM to midnight.
What services does McDonald's provide for pickup and delivery?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at McDonald's Palos Hills?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through an app?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
What are the main services available at McDonald's Palos Hills?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is McDonald's located and how can I contact them?
McDonald's is located at 11050 Southwest Hwy, Palos Hills, IL 60465. You can contact them at +1 708-974-3838.
Are there any nearby dining options close to McDonald's Palos Hills?
Yes, nearby options include Nashmi USA restaurant, Paradise Sweets and Eats ice cream shop, Las Fuentes Mexican restaurant, Outriggers Steak and Seafood, and Pizza Hut.
What nearby services can customers access near McDonald's in Palos Hills?
Customers can visit Walgreens pharmacy, Western Union money transfer, BP gas station, and several pet care centers like VCA Worth Animal Hospital and Southwest Animal Care Center.
Are there recreational or entertainment places near McDonald's Palos Hills?
Yes, nearby are Palos Lanes bowling alley, Starr Pro Shoppe sporting goods and bowling, Redbox rental service, and the Red Velvet dance club.