Brand Certified
McDonald's
3.7(1237 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
11050 Southwest Hwy, Palos Hills, IL
60465, United States
Certified by McDonald's • Mar 01, 2026
(708) 974-3838
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
1,237 reviews
5 stars
550
4 stars
236
3 stars
185
2 stars
83
1 star
183
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for orders, both in drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Staff Behavior
Feedback varied on staff professionalism, with some praising friendly service while others noted rudeness and lack of training.
Cleanliness
Several customers mentioned cleanliness issues within the restaurant, affecting their overall experience.
Food Quality
While some enjoyed the food, others complained about cold items and inconsistent quality.
- MGMichael Gaertig6 days ago1.0The lady I spoke to in the drive thru was rude and condescending towards me.
- PPpeter parker.Feb 24, 20261.0staff & management need better training. terrible customer service.
- CTCraig TowersFeb 23, 20261.0Waited 10 minutes for fries. 10 dollars for 2 small cheeseburgers fry and drink. No thank you ever again.
- LWLaura WagnerFeb 9, 20265.0Gotta get a lil McDonald's snack in every once in a while Snackwraps are back y'all!
- MCMelissa ClarkDec 18, 20251.0Workers in the kitchen here have full beards. No hair nets at all. I could just imagine the amount of hair falling off these beards onto your food oh no... not for me
Frequently Asked Questions About McDonald's
What are the delivery hours for McDonald's in Palos Hills, IL?
McDonald's delivers Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to midnight, and Saturday from 6:00 AM to midnight.
Does McDonald's in Palos Hills offer drive-through service?
Yes, the drive-through is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to midnight, and Saturday from 6:00 AM to midnight.
What services does McDonald's provide for pickup and delivery?
McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Which payment options are accepted at McDonald's Palos Hills?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through an app?
Yes, you can order via the McDonald's App available on both the Apple App Store and Google Play Store.
What are the main services available at McDonald's Palos Hills?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Where is McDonald's located and how can I contact them?
McDonald's is located at 11050 Southwest Hwy, Palos Hills, IL 60465. You can contact them at +1 708-974-3838.
Are there any nearby dining options close to McDonald's Palos Hills?
Yes, nearby options include Nashmi USA restaurant, Paradise Sweets and Eats ice cream shop, Las Fuentes Mexican restaurant, Outriggers Steak and Seafood, and Pizza Hut.
What nearby services can customers access near McDonald's in Palos Hills?
Customers can visit Walgreens pharmacy, Western Union money transfer, BP gas station, and several pet care centers like VCA Worth Animal Hospital and Southwest Animal Care Center.
Are there recreational or entertainment places near McDonald's Palos Hills?
Yes, nearby are Palos Lanes bowling alley, Starr Pro Shoppe sporting goods and bowling, Redbox rental service, and the Red Velvet dance club.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website