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Dunkin' Zero
Brand Certified

Dunkin'

3.2
(239 reviews)

Business Details

8831 W 95th St, Palos Hills, IL
60465, United States
(708) 233-4115
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Palos Hills, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8831 W 95th St, Palos Hills, IL
60465, United States

Hours

Reviews

3.2
239 reviews
5 stars
105
4 stars
20
3 stars
21
2 stars
13
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude and unprofessional behavior, particularly from management.

Order Accuracy

Many customers express frustration with incorrect orders and items being unavailable, leading to dissatisfaction with the overall experience.

Cleanliness and Maintenance

The cleanliness of the store is noted positively by some, but there are also complaints about unclean conditions and malfunctioning equipment.

Speed of Service

Customers frequently mention slow service and long wait times, particularly during busy hours.

Product Availability

There are consistent complaints about the location being out of popular menu items, which affects customer satisfaction.
  • AG
    Amy G
    4 days ago
    5.0
    The dunkin worker Justin is a great guy and always has a welcoming service and smile for us! My coffee wasn’t hot so he made sure my coffee was hot, fresh and good to go!
  • NN
    Nicole Navarro
    Feb 22, 2026
    5.0
    Love this place
  • SS
    Shari Schmidt
    Feb 14, 2026
    1.0
    We order the same few drinks every time. More than 1/2 of the time they are out of something -- refreshers, lemonade, protein milk, etc. Last week they were out of large cups. Really? I stopped going to this location because they are always out of something.
  • BB
    Baldo
    Feb 11, 2026
    3.0
    Dunkin always has good coffee, especially at 530 in the morning when they're not busy. Iced coffee for the win!
  • DA
    David Abed
    Feb 7, 2026
    1.0
    This is honestly the worst Dunkin I’ve ever been at. Untrained staff and ALWAYS gets the order wrong. The staff seems confused and flustered. I highly recommend to stay away!

Frequently Asked Questions About Dunkin'

What are the hours of operation for this Dunkin' location in Palos Hills, IL?

This Dunkin' location in Palos Hills, IL is open daily from 4:00 AM to 10:00 PM for in-store service, and delivery is available from 5:00 AM to 9:00 PM.

What specialties does this Dunkin' offer?

They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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