Dunkin'

3.3
227 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Palos Hills, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8831 W 95th St, Palos Hills, IL
60465, United States

Hours

Reviews

3.3
227 reviews
5 stars
101
4 stars
19
3 stars
20
2 stars
12
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences of incorrect orders and long wait times.

Food Quality

There were numerous complaints about stale donuts and poorly prepared food items, with some customers receiving incorrect or cold orders.

Management Issues

Several reviews indicated poor management practices, including lack of staff training and inadequate response to customer complaints.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that service quality can vary.

Cleanliness Concerns

Some customers noted cleanliness issues, including unsanitary conditions and unkempt store areas.
  • RM
    Rere M
    Nov 7, 2025
    1.0
    The Hash Brown were terrible , not fully cooked and they were cold and the taste was bad . No napkins in the bag . My egg cheese muffin , the bread wasn’t toasted at all , Just terrible experience today !! I will not order these anymore or order anything from this location again !!
  • AP
    Alex Pawlikowski
    Oct 9, 2025
    1.0
    They charge for easy ice
  • MA
    mohammed alatabbe
    Aug 2, 2025
    1.0
    The coffee was so bad barely I'm drinking now a hot water with cream no taste of coffee at all , never come back Here again
  • GK
    Gatko Kai
    May 18, 2025
    5.0
    Never had a bad experience here, my go-to Dunkin when i get coffee for work in the afternoon, or when i go out in the morning. The workers are nice when you're nice to them, common decency, nothing serious. Been going here for 3-4 years, good stuff.

Frequently Asked Questions About Dunkin'

What are the hours of operation for this Dunkin' location in Palos Hills, IL?

This Dunkin' location in Palos Hills, IL is open daily from 4:00 AM to 10:00 PM for in-store service, and delivery is available from 5:00 AM to 9:00 PM.

What specialties does this Dunkin' offer?

They specialize in espresso, coffee, donuts, breakfast sandwiches, and tea.