Dunkin'

3.7
421 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Palos Hills, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10340 S Harlem Ave, Palos Hills, IL
60465, United States

Hours

Reviews

3.7
421 reviews
5 stars
215
4 stars
62
3 stars
40
2 stars
14
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their friendliness and helpfulness, others are reported to be rude and unprofessional.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the location, with reports of dirty conditions and hygiene issues.

Speed of Service

Customers frequently mentioned long wait times, particularly in the drive-thru, indicating a need for improved efficiency.

Product Quality

While some customers enjoyed the food and drinks, there were complaints about items being served cold or not prepared as requested.
  • MM
    Mohammed
    Nov 3, 2025
    5.0
    Nice service
  • RC
    R J (Chicagirrrl)
    Oct 28, 2025
    5.0
    THANK YOU JORDAN!!!!! He is the reason I only come to this location. I greatly appreciate him making sure that my order is ALWAYS correct when I walk in the door. It doesn't go unnoticed
  • SE
    selective eagle
    Oct 2, 2025
    1.0
    Hot coffee was not hot!
  • ER
    eman rihan
    Sep 30, 2025
    1.0
    I just got ice cream from there and I found hair in it 🤮it dusting
  • FF
    Franchel
    Sep 26, 2025
    1.0
    Customer service is the worst!! Honestly the drink I ordered was wrongly made ask kindly to recame and received attitude from the worker. This is harassment. It shouldn’t be to the point where workers get out of character because they make the order wrong, a customer ask for an order and I expected to get the order that I’m paying for.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Palos Hills, IL?

Dunkin' in Palos Hills is open 24 hours a day, seven days a week.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.