Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Palos Hills, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback indicates a mix of experiences with customer service, ranging from friendly and helpful staff to rude and unprofessional interactions.
Order Accuracy
Many customers reported issues with incorrect orders and a lack of attention to detail, leading to dissatisfaction.
Cleanliness
Several reviews highlighted concerns about cleanliness and hygiene, including reports of dirty conditions and food safety issues.
Speed of Service
Customers frequently mentioned long wait times, particularly in the drive-thru, which contributed to frustration.
Employee Recognition
Some employees received praise for their exceptional service, indicating that there are standout team members who positively impact customer experiences.
MS
M “Queen of silence.”
Dec 19, 2025
1.0
There's a Hispanic lady working here just lies about charges, and unfriendly.I ask for receipt, she say can't find and don't know how to reprint receipt. beaware she doesn't give all your money back and lies about receipt. Along with another incident
This place hires unfriendly and dishonest people.12-19-20250, Friday morning around 4:45 am
LD
Linda Demro
Dec 1, 2025
5.0
There are 2 Dunkin that serve the best hot chocolate. It is the one right by my house and the other in Berwyn on my way to work. Others that I have tried have tasted watered down and the taste is not the same.
MM
Mohammed
Nov 3, 2025
5.0
Nice service
RC
R J (Chicagirrrl)
Oct 28, 2025
5.0
THANK YOU JORDAN!!!!! He is the reason I only come to this location. I greatly appreciate him making sure that my order is ALWAYS correct when I walk in the door. It doesn't go unnoticed
FF
Franchel
Sep 26, 2025
1.0
Customer service is the worst!! Honestly the drink I ordered was wrongly made ask kindly to recame and received attitude from the worker. This is harassment. It shouldn’t be to the point where workers get out of character because they make the order wrong, a customer ask for an order and I expected to get the order that I’m paying for.
What are the operating hours of Dunkin' in Palos Hills, IL?
Dunkin' in Palos Hills is open 24 hours a day, seven days a week.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.
Can I order ahead using a mobile app at Dunkin' in Palos Hills?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android platforms for a fast grab and go experience.
What type of meals can I find at Dunkin' Palos Hills?
Dunkin' serves breakfast, lunch, and brunch, including coffee, espresso, breakfast sandwiches, donuts, and tea to satisfy your craving.
Does Dunkin' Palos Hills have a drive-thru?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
Is there free Wi-Fi available at Dunkin' in Palos Hills?
Yes, Dunkin' Palos Hills offers free Wi-Fi for customers.
Are there nearby coffee shops if I want to explore more options?
Yes, nearby coffee shops include Beitna Cafe, La Crepe Cafeccino, Biggby Coffee, and another Dunkin' location, giving you many options for coffee and refreshments.
What nearby restaurants can I visit before or after my Dunkin' stop?
You can visit nearby restaurants such as Pita Falafel Drive Thru & Grill, Old School, La Finka Mexican Food, Palestine Bakery, Dana Cafe, and Brama La Pizza for a variety of dining options.
Are there nearby shops or services near Dunkin' Palos Hills for a convenient visit?
Yes, nearby you can find Dana gold and jewelry, Insurance Navy Brokers, Number 1 Cuts barber shop, Paradise Perfumes Co., and Cleopatra Jewelers among others, making it easy to combine errands with your visit.
Does Dunkin' Palos Hills accept credit and debit cards?
Yes, this Dunkin' location accepts both credit and debit card payments for your convenience.