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Dunkin' Zero
Brand Certified

Dunkin'

3.7
(428 reviews)

Business Details

(708) 907-3622
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Palos Hills, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10340 S Harlem Ave, Palos Hills, IL
60465, United States

Hours

Reviews

3.7
428 reviews
5 stars
220
4 stars
63
3 stars
39
2 stars
14
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items and preparation errors.

Cleanliness

Several reviews highlighted concerns about cleanliness, including dirty facilities and hygiene issues.

Speed of Service

Customers frequently mentioned long wait times, particularly in the drive-thru, indicating a need for improved efficiency.

Product Quality

While some customers enjoyed the coffee and food, others reported issues with taste and quality, including watered-down drinks.
  • MM
    Munira Moukaddem
    Feb 21, 2026
    5.0
    The only location that makes my brown sugar shaken espresso correct every time
  • A
    سفيان جعموم
    Jan 27, 2026
    1.0
    Trash service watered down coffee
  • MS
    M “Queen of silence.”
    Dec 19, 2025
    1.0
    There's a Hispanic lady working here just lies about charges, and unfriendly.I ask for receipt, she say can't find and don't know how to reprint receipt. beaware she doesn't give all your money back and lies about receipt. Along with another incident This place hires unfriendly and dishonest people.12-19-20250, Friday morning around 4:45 am
  • LD
    Linda Demro
    Dec 1, 2025
    5.0
    There are 2 Dunkin that serve the best hot chocolate. It is the one right by my house and the other in Berwyn on my way to work. Others that I have tried have tasted watered down and the taste is not the same.
  • RC
    R J (Chicagirrrl)
    Oct 28, 2025
    5.0
    THANK YOU JORDAN!!!!! He is the reason I only come to this location. I greatly appreciate him making sure that my order is ALWAYS correct when I walk in the door. It doesn't go unnoticed

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Palos Hills, IL?

Dunkin' in Palos Hills is open 24 hours a day, seven days a week.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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