Mixed reviews on food quality, with some praising the cheesesteaks while others complained about portion sizes and freshness.
Customer Service
Customer service experiences vary widely; some customers report friendly and efficient service, while others describe rude interactions and order mistakes.
Pricing
Many customers feel the prices are high relative to the portion sizes and quality of food, leading to dissatisfaction.
Cleanliness
Several reviews highlight the cleanliness of the restaurant, contributing positively to the overall experience.
Consistency
Inconsistency in food preparation and service quality has been a recurring theme, with some customers expressing frustration over repeated mistakes.
RD
Raymond Drish
Sep 29, 2025
1.0
Went there tonight for two cheesesteaks very little meat, not worth the money I paid for them will look for a better cheese place to go to going forward very disappointed
LH
Larry Hurn
Sep 22, 2025
5.0
Awesome
AA
Adam Awawdeh
Aug 23, 2025
1.0
I’ve given this place multiple chances, but I’m always disappointed. They never make my sandwich the way I ask — no matter how simple the request is. like they don’t care at all. On top of that, the staff never smiles or makes you feel welcome, which really adds to the negative experience. I won’t be coming back, and I can’t recommend this spot to anyone looking for decent food or good service.
DB
Diallo B
Jul 1, 2025
5.0
Good food, good service,
SG
S G
Jun 22, 2025
5.0
Service was fast and great. Staff was friendly and pleasant...
Philly steak sandwichs are incredible, some of the best I have ate !!!
Have been here many times and will continue...
Frequently Asked Questions About Charleys Cheesesteaks
What are the opening hours for Charleys Cheesesteaks' drive-through?
The drive-through is open daily from 10:30 AM to 2:00 AM, except on Fridays and Saturdays when it stays open until 3:00 AM.
Is delivery available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not offer delivery services.
Can I place a takeout order at Charleys Cheesesteaks?
No, takeout services are not available at this location.
What are Charleys Cheesesteaks' general opening hours?
Charleys Cheesesteaks is open every day from 10:30 AM to 2:00 AM, with extended hours until 3:00 AM on Fridays and Saturdays.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 10458 South Harlem Avenue, Palos Hills, IL 60465, United States.
What payment options does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, and Visa cards.
Are there any bakeries near Charleys Cheesesteaks where I can grab dessert after my meal?
Yes, nearby bakeries include Cake N Bake and Elshafei Pastries Pies and Sweet, both offering sweet treats you can enjoy after your meal.
If I need car-related services before visiting Charleys Cheesesteaks, where can I go nearby?
Harlem Motor Sales is a nearby used car and automotive dealer, and Wet Spot Car Wash offers car washing and detailing services close to Charleys Cheesesteaks.
What amenities are available near Charleys Cheesesteaks for personal care and grooming?
Nearby options include Studio x5 Barber Shop for haircuts and grooming, Honeys Suite Spa for beauty treatments, and Violet Ivory Beauty salon and lounge.
How can public transit users reach Charleys Cheesesteaks or nearby attractions?
While specific transit stations are not listed, Charleys Cheesesteaks is located on South Harlem Avenue in Palos Hills, IL, making it accessible from surrounding localities where many nearby businesses and services are clustered.