Mixed reviews on food quality; some customers enjoyed the cheesesteaks and wings, while others reported issues with blandness, poor preparation, and incorrect orders.
Customer Service
Customer service experiences varied widely; some praised friendly and efficient staff, while others reported rudeness and unprofessional behavior.
Pricing Issues
Several customers felt the prices were too high for the portion sizes and quality of food received.
Cleanliness
The restaurant was generally noted for being clean, contributing positively to some customers' experiences.
WW
Warda
Dec 14, 2025
5.0
I’ve been to Charley’s a few times and everything I’ve tried has been good. The cheesesteaks are always on point, the meal comes with fries and they’re good too. I also tried the boneless wings and liked them. I’ve eaten inside and used the drive-thru, and service was quick both times. The staff is friendly and the place is clean. Overall, a good spot I’d go back to.
MS
Marcos Santa
Dec 6, 2025
4.0
Such good cheese steaks you can't pass up.
MA
Mahran Allan
Dec 3, 2025
1.0
Rude and disrespectful guy working in drive thru
AM
Amir Mohammed
Dec 1, 2025
1.0
I have been eating at charlyes forever this is the worst store. Meet not cooked properly, too much sauce, and it just tastes different from other charleys restaurants.
HF
Hex Flex
Nov 24, 2025
2.0
Delivery was very fast , however the food quality was very poor. The boneless wings were straight out of the freezer. Cheesesteak had no flavor, not one drop of mustard on it….
Frequently Asked Questions About Charleys Cheesesteaks
What are the opening hours for Charleys Cheesesteaks' drive-through?
The drive-through is open daily from 10:30 AM to 2:00 AM, except on Fridays and Saturdays when it stays open until 3:00 AM.
Is delivery available at Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not offer delivery services.
Can I place a takeout order at Charleys Cheesesteaks?
No, takeout services are not available at this location.
What are Charleys Cheesesteaks' general opening hours?
Charleys Cheesesteaks is open every day from 10:30 AM to 2:00 AM, with extended hours until 3:00 AM on Fridays and Saturdays.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 10458 South Harlem Avenue, Palos Hills, IL 60465, United States.
What payment options does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, and Visa cards.
Are there any bakeries near Charleys Cheesesteaks where I can grab dessert after my meal?
Yes, nearby bakeries include Cake N Bake and Elshafei Pastries Pies and Sweet, both offering sweet treats you can enjoy after your meal.
If I need car-related services before visiting Charleys Cheesesteaks, where can I go nearby?
Harlem Motor Sales is a nearby used car and automotive dealer, and Wet Spot Car Wash offers car washing and detailing services close to Charleys Cheesesteaks.
What amenities are available near Charleys Cheesesteaks for personal care and grooming?
Nearby options include Studio x5 Barber Shop for haircuts and grooming, Honeys Suite Spa for beauty treatments, and Violet Ivory Beauty salon and lounge.
How can public transit users reach Charleys Cheesesteaks or nearby attractions?
While specific transit stations are not listed, Charleys Cheesesteaks is located on South Harlem Avenue in Palos Hills, IL, making it accessible from surrounding localities where many nearby businesses and services are clustered.