Jewel-Osco

Reviews

• SS

  STS

  2 days ago
  1.0
  Items frequently ring up incorrectly. If you dare to bring it to their attention, they become rude, defensive, and act as if it is somehow your mistake or fault. After an unnecessary back and forth, you are begrudgingly given a refund as if they are doing you a favor. The worst offenders are Christine and I think the name is Lora-lee. Again, they will fix the issue but not before they treat you poorly. Response to below response: I called the customer service number on Sunday, May 3, 2026 shortly after my last experience with a pricing concern. The customer service rep asked if I would like the store manager to call me. I said that I would. He then asked when would the best time be for such a call. I told him that Monday, May 4, 2026 any time after 10:00 AM. He told me to expect a call. Not surprisingly, I did not receive a call. And just so you know, on Sunday, I did point out my pricing concern at checkout. I still had to go to the customer service counter, and go back forth with Christine, who was patronizing, dismissive, and rude
• RR

  RichFromYT

  Apr 26, 2026
  1.0
  Absolutely ridiculous visit today. I go in for their sale on bratwurst and chicken. I grab my chicken and then I go to check the bratwurst, and all the bratwurst that is on sale (specifically Jewel brand this week) is not in stock but was is in stocking place of it with the sale tag? Johnsonville. Tons of items around the store are stocked in the wrong locations and when you tell management and show them that their staff stocked mad amounts of product in the wrong spot where there is a sale label of a different brand, they don’t care to hear about your reasoning of proper stocking procedures. If an item is supposed to go in a specific spot, it’s supposed to be stocked correctly. But instead this location has allowed their staff to stock items that are not on sale, in sale spots and confuse the customer. This is not the first time this has happened and it needs to be addressed. Please fix this
• JG

  Jeff Germany

  Apr 25, 2026
  4.0
  Is there any way to police the spots reserved for DriveUp&Go. So many inconsiderate and lazy people using these spots.
• AS

  Anthony Smith

  Apr 2, 2026
  1.0
  Cashier zoyie refused to honor coupons
• SA

  Sabreen A

  Mar 16, 2026
  1.0
  Inconsistencies with staff who don’t know how to complete a western union transaction. The only one who can do it -I believe her name is Lorelei- is the only one who I’ll be looking for when I go there. Train your staff better pls! Or get Lorelei to teach them bc this is a recurring issue - it even happened to my sister not long ago and she had to wait for a refund for 5 days. I was planning to also shop after my trip and I was so upset I just left.

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