Brand Certified
Wendy's - Closed
3.4(772 reviews)
Certified by Wendy's - Closed • Mar 01, 2026
Business Details
12875 S. Harlem Avenue, Palos Heights, IL
60463, United States
Certified by Wendy's - Closed • Mar 01, 2026
(708) 923-6676
Certified by Wendy's - Closed • Mar 01, 2026
https://locations.wendys.com/united-states/il/palos-heights/12875-s-harlem-avenue
Certified by Wendy's - Closed • Mar 01, 2026
About
Certified by Wendy's - Closed • Mar 01, 2026
Fast Food RestaurantWendy's
This Wendy's location is permanently closed.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's - Closed • Mar 01, 2026
Hours
Certified by Wendy's - Closed • Mar 01, 2026
Reviews
3.4
772 reviews
5 stars
303
4 stars
138
3 stars
96
2 stars
66
1 star
169
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service varied widely, with some praising friendly staff while others reported rudeness and slow service.
Food Quality
Many customers expressed dissatisfaction with food quality, citing cold or improperly prepared items, while others enjoyed fresh and tasty meals.
Cleanliness
The cleanliness of the restaurant was frequently mentioned, with some customers noting a clean environment while others reported dirty tables and restrooms.
Management Issues
Several reviews indicated problems with management, including poor customer service and lack of responsiveness to complaints.
Order Accuracy
Numerous customers reported issues with incorrect orders, leading to frustration and dissatisfaction.
- MCMrs cookieFeb 17, 20261.0Don’t know if they changed the management but it’s not the same no more. The food was cold and the service was bad. Not coming back
- JLJeff LawrenceDec 23, 20255.0I had a really great experience at Wendy's today! I decided to eat in the dining room for a change, and I'm so glad I did. The person who took my order was super friendly and helpful, and the service was quick. What really made my visit was how clean and quiet the dining area was. I was able to actually relax and enjoy my meal without any distractions. It's nice to find a fast food place where you can actually eat in peace. Definitely will be back!
- DEDianaiz EchevarriaDec 18, 20255.0I’m an Uber driver from Chicago stopped to get some food. Everything was clean and their energy was positive. Food was perfectly seasoned.
- DWDean WilliamsOct 23, 20255.0I'm a regular at Wendy's, and I've always been impressed with the service, especially during the morning shift. The team is so alive and happy, it's contagious! The manager, Rene, always has a smile and is super helpful, making every visit a great experience. But I am a little disappointed that they don’t serve breakfast anymore, I kinda miss it. Still, the positive atmosphere and friendly staff keep me coming back.
- MKMarie Ann KayOct 4, 20255.0The girl taking my drive-thru order was super friendly and pleasant, which honestly made my day. And the service was quick and fast-l was in and out in no time. Definitely my go-to Wendy's from now on!
Frequently Asked Questions About Wendy's - Closed
What are the drive-through hours at Wendy's in Palos Heights, IL?
The drive-through is open daily from 9:00 AM to 11:00 PM.
Does this Wendy's location offer breakfast service?
Yes, breakfast is served here. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
Can I order delivery from Wendy's in Palos Heights?
Yes, delivery is available. You can check availability and place orders via the Wendy's app or order.wendys.com.
What payment methods does this Wendy's accept?
The location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's Palos Heights for questions or feedback?
You can call (708) 923-6676, reach Customer Care via live chat on the Contact page, or complete the Customer Satisfaction Survey with your receipt details.
Are there other food options near Wendy's in Palos Heights?
Nearby you can find Lou Malnati's Pizzeria for Italian food, Baskin-Robbins for ice cream, and Dunkin' for coffee and donuts, all great places to visit before or after Wendy's.
Where can I get automotive services near Wendy's Palos Heights?
Take 5 Oil Change and Jiffy Lube are nearby automotive service stations where you can get oil changes and repairs, convenient if you want to grab a meal at Wendy's while your car is serviced.
Are there places to get bubbles tea or smoothies near Wendy's?
Yes, Boba Drip offers bubble tea and Juiced By Shic serves smoothies and health-focused drinks, both close to Wendy's for refreshing options.
Does Wendy's Palos Heights have a drive-thru and takeout options?
Yes, this location offers drive-thru, takeout, delivery, and dine-in options for your convenience.
How can I find Wendy's menu and specials for Palos Heights location?
You can view the menu and current specials on Wendy's official menu website or through their mobile app by selecting the Palos Heights location.
Brand Certified Facts from Wendy's - Closed
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Certified March 01, 2026Yext Knowledge Graph
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