Jewel-Osco

4.1
1092 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher ShopJewel-Osco
Looking for a grocery store near you? Visit your local Jewel-Osco located at 12803 S Harlem Ave, Palos Heights, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (708) 671-1568. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
12803 S Harlem Ave, Palos Heights, IL
60463, United States

Hours

Reviews

4.1
1,092 reviews
5 stars
593
4 stars
272
3 stars
99
2 stars
47
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praise friendly and helpful employees, others report rude behavior and poor service.

Product Quality

Numerous complaints about expired or stale products, particularly in the dairy and bakery sections, with some customers experiencing food safety issues.

Pricing

Customers frequently mention high prices compared to competitors, with some noting that sale items are often out of stock.

Store Cleanliness

Opinions vary; some customers appreciate the cleanliness and organization, while others describe the store as dirty and cluttered.

Checkout Experience

Issues with long wait times and self-checkout frustrations were noted, with some customers expressing dissatisfaction with having to bag their own groceries.
  • KH
    Keith Heinsohn
    2 days ago
    4.0
    Jewel is a Chicago standard. The Palos location, staff are friendly & helpful. One will find the customary well stocked variety & selection of products. Keep your eyes on the weekly sales ....
  • TI
    Tori Izag
    Dec 23, 2025
    5.0
    Vanessa in the order department helped me fix my order. Through all the holiday chaos she was polite and so helpful. She truly deserves a shout out and to be recognized.
  • IS
    Istina Soetarto
    Dec 21, 2025
    5.0
    I went to jewel store at 12803 s Harlem ave Palos Height, I like this store especially today a lot of sales, from meat, butter, produce and almost everything on sale either thru digital coupons or by one get one free, instead of paying my total of $ 236.72, I only paid $ 146.48. Some time they have their prices higher than other grocery counterpart but mostly for meat and seafood prices, this store has the best prices.
  • CS
    Claire Smyth
    Dec 21, 2025
    1.0
    A consistently rude staff. How am I paying $200 and having to bag all of my own groceries while multiple staff members just stand around? Then when I bring it up the manger says back “well you could’ve said something”. This is an overpriced waste of your time, should just done the self check out so I knew what I was getting into. Train your staff to be more kind and helpful please.
  • MW
    Mae Weber
    Dec 16, 2025
    5.0
    Clean and organized. Friendly knowledgeable staff. Great selection of products. Great fresh meat counter, and also good selections at deli. Many staffed check-out counters. Small self check with available assistance.

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!