Looking for a grocery store near you? Visit your local Jewel-Osco located at 12803 S Harlem Ave, Palos Heights, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today!
Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (708) 671-1568. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!
Numerous customers reported issues with expired or stale products, leading to dissatisfaction and health concerns.
Customer Service
While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and poor service.
Store Cleanliness
Feedback was mixed; some customers found the store clean and well-organized, while others described it as dirty and poorly maintained.
Stock Availability
Many reviews mentioned frequent stock shortages, particularly on sale items, causing frustration among shoppers.
Pricing Concerns
Customers consistently noted that prices were higher compared to competitors, leading to complaints about value.
DP
dana pitts
Nov 7, 2025
1.0
The staff is so friendly and helpful throughout the store. Stockers were helpful finding me fresh products but when I get to checkout it was insane. Cashier James accused me of fraud because my total was too high. It was a complete embarrassment. The front end manager kept telling him to stop but he kept going. If I didn’t have the funds I would not be in the store shopping l. James is making the store look bad. Do better
MM
M
Nov 7, 2025
5.0
Great quality products just definitely not the best place to budget shop.
AB
Annette Bova
Oct 23, 2025
3.0
I bring home food that is stale and past use date. I know I should check better. Why is this Jewel location not rotating the stock
DD
DEW
Oct 3, 2025
4.0
They try. Staff is always willing to help and nice.
MM
mikey
Sep 18, 2025
1.0
Quite frustrated cus i Started puking with hot flashes from an expired product They sold me yesterday. Thats almost over a month old. yeah, jeeze i thought I could trust jewel to not sell me some stuff like that. Did you you put it on, buy one, get one because the date is going bad?!?! But you don't care to check the date?!?!??!! Whats going on here 😭 thought it was fresh to ur family from Jewel. Now im here feelin horrible when i got stuff to do and a whole family to take care of not including one at the hospital like I can't afford for y'all to GIVE me some stuff that GETS me sick. Always check the date cus they obv dnt care too. Make sure you don't get food poisoning at this location who knows what else they neglect
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Jewel-Osco near me accept Apple Pay?
Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!
Does Jewel-Osco near me have a pharmacy?
Yes, Jewel-Osco located at 12803 S Harlem Ave, Palos Heights, IL has a pharmacy.
How do you use Jewel-Osco Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Jewel-Osco for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Jewel-Osco located at 12803 S Harlem Ave, Palos Heights, IL hiring?
Jewel-Osco is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Jewel-Osco now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does the Jewel-Osco at 12803 S Harlem Ave accept SNAP EBT payments?
Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases including online orders for grocery delivery and Drive Up & Go™ pickup.
Can I use Apple Pay at the Jewel-Osco in Palos Heights?
Yes, Jewel-Osco accepts Apple Pay along with many other convenient payment methods.
Does this Jewel-Osco location have a pharmacy?
Yes, the store located at 12803 S Harlem Ave has a full pharmacy.
What are the Jewel-Osco store hours?
Jewel-Osco is open daily from 6:00 AM to midnight. Holiday hours vary with some early closings and closures on certain dates.
Do I need an appointment to get a COVID-19 vaccine at this location?
Yes, a COVID-19 vaccine appointment is required. Eligibility and scheduling details are available at www.jewelosco.com/covid-19.
What pickup and delivery options are available at this Jewel-Osco?
Jewel-Osco offers In-store pickup, Curbside pickup, Delivery, Same Day Delivery, and No Contact Delivery services.
Can I send groceries as a gift from Jewel-Osco?
Yes, you can send groceries as a gift by selecting “Make this order a gift” at checkout and entering the recipient’s details.
Which nearby ATMs are available around Jewel-Osco at Palos Heights?
Nearby ATM options include Coinme, TCF Bank ATM, and Huntington Bank ATM (Drive-Up) for your convenient cash needs.
What nearby dining options can I visit before or after shopping at Jewel-Osco?
You can enjoy nearby eateries such as ZENSHI Handcrafted Sushi, Baskin-Robbins, Lou Malnati's Pizzeria, Boba Drip, Jersey Mike’s Subs, and Wendy’s.
Are there any nearby services or shops near Jewel-Osco for additional errands?
Yes, nearby services include Western Union for money transfers, Redbox rental kiosks, Great Clips hair salon, and several oil change stations like Jiffy Lube and Take 5 Oil Change.