Jewel-Osco

4.1
1081 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Jewel-Osco located at 12803 S Harlem Ave, Palos Heights, IL. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Jewel-Osco pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Jewel-Osco deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Jewel-Osco near you today! Jewel-Osco is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Jewel-Osco app for Jewel-Osco for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (708) 671-1568. Stop by and see why our service, convenience, and fresh offerings will make Jewel-Osco your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Jewel-Osco
12803 S Harlem Ave, Palos Heights, IL
60463, United States

Hours

Reviews

4.1
1,081 reviews
5 stars
586
4 stars
270
3 stars
98
2 stars
47
1 star
80

What are people saying?

AI-generated from recent customer reviews

Product Quality

Numerous customers reported issues with expired or stale products, leading to dissatisfaction and health concerns.

Customer Service

While some employees received praise for their friendliness and helpfulness, others were criticized for rudeness and poor service.

Store Cleanliness

Feedback was mixed; some customers found the store clean and well-organized, while others described it as dirty and poorly maintained.

Stock Availability

Many reviews mentioned frequent stock shortages, particularly on sale items, causing frustration among shoppers.

Pricing Concerns

Customers consistently noted that prices were higher compared to competitors, leading to complaints about value.
  • DP
    dana pitts
    Nov 7, 2025
    1.0
    The staff is so friendly and helpful throughout the store. Stockers were helpful finding me fresh products but when I get to checkout it was insane. Cashier James accused me of fraud because my total was too high. It was a complete embarrassment. The front end manager kept telling him to stop but he kept going. If I didn’t have the funds I would not be in the store shopping l. James is making the store look bad. Do better
  • MM
    M
    Nov 7, 2025
    5.0
    Great quality products just definitely not the best place to budget shop.
  • AB
    Annette Bova
    Oct 23, 2025
    3.0
    I bring home food that is stale and past use date. I know I should check better. Why is this Jewel location not rotating the stock
  • DD
    DEW
    Oct 3, 2025
    4.0
    They try. Staff is always willing to help and nice.
  • MM
    mikey
    Sep 18, 2025
    1.0
    Quite frustrated cus i Started puking with hot flashes from an expired product They sold me yesterday. Thats almost over a month old. yeah, jeeze i thought I could trust jewel to not sell me some stuff like that. Did you you put it on, buy one, get one because the date is going bad?!?! But you don't care to check the date?!?!??!! Whats going on here 😭 thought it was fresh to ur family from Jewel. Now im here feelin horrible when i got stuff to do and a whole family to take care of not including one at the hospital like I can't afford for y'all to GIVE me some stuff that GETS me sick. Always check the date cus they obv dnt care too. Make sure you don't get food poisoning at this location who knows what else they neglect

Frequently Asked Questions About Jewel-Osco

Does Jewel-Osco accept SNAP EBT?

Yes, Jewel-Osco accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Jewel-Osco is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Jewel-Osco near me accept Apple Pay?

Yes, Jewel-Osco accepts Apple Pay and many other convenient payment methods!