When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Palatine E Dundee Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers reported inconsistent food quality, with some enjoying the wings while others experienced issues like cold, dry wings and food poisoning.
Customer Service
Service quality varied significantly, with many customers noting rude or incompetent staff, long wait times, and incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty food preparation areas and concerns about food safety.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Overall Experience
While some customers praised the food and service, many expressed dissatisfaction with their experiences, indicating a need for improvement.
CF
Chris Figler
Mar 7, 2021
1.0
Update visited on February 23, 2025 and still nothing fixed. Staff is still very rude and also still not following DoorDash and Uber policies.
Does not follow Uber or DoorDash policy enforces the drivers to get the drinks which is against the policy. Also, the staff here is very rude.
AG
Azucena Gonzalez
Sep 24, 2018
5.0
Nice people
JD
Joseph Dabrowski
Aug 29, 2018
4.0
Very good wings and fries
TM
T McNeal
Aug 25, 2018
5.0
Good food
CM
Cameron McNamara
Mar 7, 2018
3.0
Food was pretty decent! Inside was ehhhh. Staff was nice. I'd do 3.5 stars if Google didn't limit my freedom of expression by not fully allowing myself to express myself in half stars. Google is anti freedom. Anti-constitution. Anti-American basically. Google needs to release me from the shackles of full star commitment. #freethehalfstar
On another note, here a fancy chicken fanatic who is anxiously awaiting chicken wings and loaded friend.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings and flavors does Wingstop Palatine E Dundee Rd offer?
Wingstop Palatine E Dundee Rd offers classic and boneless wings with over 11 iconic flavors including Lemon Pepper and Original Hot, as well as tenders and signature sides like hand-cut fries.
What are the operating hours for Wingstop Palatine E Dundee Rd?
Wingstop Palatine E Dundee Rd is open daily from 10:00 AM to 1:00 AM.
Does Wingstop Palatine E Dundee Rd offer delivery and takeout options?
Yes, they offer in-store pickup, delivery including same-day and no-contact delivery, as well as takeout services.
Can I order Wingstop Palatine E Dundee Rd's menu online or via an app?
Yes, you can order online for carryout or delivery through their website or by using the Wingstop app available on iOS and Android.
What payment methods are accepted at Wingstop Palatine E Dundee Rd?
They accept American Express, Discover, MasterCard, and Visa.
Is there a drive-through option available at Wingstop Palatine E Dundee Rd?
No, the drive-through service is currently closed every day.
What is the address and contact number for Wingstop Palatine E Dundee Rd?
Wingstop Palatine E Dundee Rd is located at 1191 E Dundee Rd, Palatine, IL 60074. You can contact them at +1 847-963-9464.
Which nearby places can I visit before or after dining at Wingstop?
Nearby you can visit Spring Salon for beauty services, Palatine Store for printing and thrift shopping, and Bright Dental Palatine if you need dental care.
Are there other food options near Wingstop Palatine E Dundee Rd?
Yes, nearby options include Subway for sandwiches, Panda Express for Chinese cuisine, White Castle for burgers, Sonic Drive-In for fast food, Taco Bell for Mexican food, and Casey's General Store for pizza.
What local services are available close to Wingstop Palatine E Dundee Rd?
Close by are services such as U-Haul of Palatine for storage and truck rentals, T-Mobile for Business for mobile needs, and Goodwill Store and Donation Center for charity and thrift shopping.
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