Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
478 reviews
5 stars
232
4 stars
123
3 stars
69
2 stars
18
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and mistakes in orders.
Food Quality
Food quality is inconsistent; while many enjoyed the freshness and taste, several customers received cold or incorrect orders.
Speed of Service
Generally fast service, but some customers experienced delays and issues with order accuracy.
Cleanliness
The restaurant is reported to be clean, but some customers noted dirty tables and outdated interior.
Pricing
Prices are considered reasonable by many, but some customers feel the value does not match the quality.
- JJJNov 15, 20255.0As always, super friendly staff at the drive thru. I have never had an issue at this location. Excellent customer service.
- TTTim TiedjeNov 13, 20255.0Greatest drive thru people and the BEST Wendy's food anywhere!! 👍👍👍❤️
- ASAbdullah ShizgarOct 29, 20255.0Very clean, kids-friendly environment. The food always fresh. Worth waiting for couple mins more.
- BBBradley BjornOct 8, 20252.0I generally like the good and the service. Even though I tend to disregard simple errors, apparently my communications with the cashier/order taker wasn't sufficient. My double stack burger with extra onions, lettuce and tomatoes and senior coke, turned into a senior coffee with the double stack with lettuce, no tomato and no extra onion. I think the cashier was new and struggling with the system. Regard, I'll be returning. They have the best fast food burger in my opinion, Culver's comes close and they can't beat the Wendy's price.
- JCJosh ChonSep 28, 20255.0Interior was a bit outdated but good and web is was great
Frequently Asked Questions About Wendy's
Is 1207 W. Northwest Highway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Palatine, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Palatine, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (847) 359-3706.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 1207 W. Northwest Highway Wendy’s serve breakfast?
Yes, this Wendy’s location in Palatine, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the drive-through at Wendy's located at 1207 W. Northwest Highway, Palatine, IL?
The drive-through is open daily from 8:00 AM to 11:00 PM.
Is the Wendy's restaurant at 1207 W. Northwest Highway currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast, and what options are available?
Yes, breakfast is served here, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Wendy's in Palatine, IL?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's online or through an app for this location?
Yes, you can order via the Wendy's app or online at order.wendys.com by selecting this location.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in the restaurant on a nutrition poster.
Are there delivery services available for this Wendy's location?
Yes, delivery is available where offered; check the app or order.wendys.com by entering your address to confirm availability.
What nearby places can I visit before or after dining at Wendy's in Palatine?
Nearby spots include Aunt Bessie's Hand Cleaned Chitterlings grocery store and New Life Covenant Church, great for errands or community activities.
How can nearby public services help me when visiting Wendy's at 1207 W. Northwest Highway?
Nearby places like Lincoln Elementary School and Palatine Family Pet Care can be part of your daily errands when visiting Wendy's, making your trip convenient.
Are there any transportation or delivery-related businesses near Wendy's that might affect my visit?
Yes, Roesner Trucking Inc and Chicago Master Movers are nearby, indicating possible commercial activity that might influence local traffic or delivery options.